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Compare Dynamics 365 Sales and Oracle CRM On Demand

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At a Glance
Dynamics 365 Sales
Dynamics 365 Sales
Star Rating
(1,599)3.8 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Information
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans
Oracle CRM On Demand
Oracle CRM On Demand
Star Rating
(97)3.7 out of 5
Market Segments
Enterprise (48.2% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Oracle CRM On Demand
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Dynamics 365 Sales excels in Data Sourcing, with a score of 8.9, highlighting its robust capabilities in Data Segmentation and Exporting & Sharing Data. In contrast, Oracle CRM On Demand does not provide the same level of data management features, which users find limiting.
  • Reviewers mention that Dynamics 365 Sales offers superior Sales Force Automation tools, particularly in Opportunity & Pipeline Management (7.9) and Customer Contract Management (8.0). Users on G2 note that Oracle CRM On Demand falls short in these areas, with lower scores of 7.4 and 7.6 respectively.
  • G2 users highlight the ease of use in Dynamics 365 Sales, scoring 7.4 for Ease of Setup and 7.6 for Ease of Admin. In comparison, Oracle CRM On Demand's scores of 6.3 and 6.6 indicate a more cumbersome experience, as reported by users.
  • Users say that Dynamics 365 Sales shines in Mobile User Support with a score of 7.4, making it more accessible for on-the-go sales teams. Oracle CRM On Demand, with a score of 7.1, is perceived as less effective in providing mobile solutions.
  • Reviewers mention that the Quality of Support for Dynamics 365 Sales is rated at 7.5, with users appreciating the responsive customer service. Conversely, Oracle CRM On Demand's score of 6.9 suggests that users experience slower support response times.
  • Users report that Dynamics 365 Sales offers better Customization options (8.1), allowing businesses to tailor the software to their specific needs. Oracle CRM On Demand, with a score of 7.8, is seen as less flexible, which can hinder user experience and satisfaction.
Featured Products
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Browse all 3 pricing plans
Oracle CRM On Demand
No pricing available
Free Trial
Dynamics 365 Sales
No trial information available
Oracle CRM On Demand
No trial information available
Ratings
Meets Requirements
8.1
1,275
7.6
69
Ease of Use
7.4
1,281
7.0
68
Ease of Setup
7.2
401
6.3
30
Ease of Admin
7.6
384
6.6
30
Quality of Support
7.5
1,118
6.9
63
Has the product been a good partner in doing business?
7.8
379
6.5
27
Product Direction (% positive)
6.3
1,255
4.6
65
Features by Category
Sales Force Automation
8.1
952
|
Verified
7.6
45
|
Verified
7.9
668
|
Verified
7.3
32
|
Verified
7.9
891
|
Verified
7.4
40
|
Verified
7.8
960
|
Verified
7.0
46
|
Verified
7.6
726
|
Verified
6.7
33
|
Verified
7.9
855
|
Verified
6.5
39
|
Verified
7.6
721
|
Verified
7.0
34
|
Verified
7.8
710
|
Verified
6.8
32
|
Verified
8.0
760
|
Verified
7.6
32
|
Verified
Marketing Automation
7.6
745
|
Verified
7.2
36
|
Verified
7.5
723
|
Verified
7.2
35
|
Verified
7.8
809
|
Verified
7.3
40
|
Verified
7.6
633
|
Verified
7.2
33
|
Verified
Customer Support
8.0
700
|
Verified
7.6
36
|
Verified
7.8
664
|
Verified
7.8
36
|
Verified
7.9
686
|
Verified
7.8
36
|
Verified
7.7
595
|
Verified
7.4
29
|
Verified
7.9
622
|
Verified
7.4
36
|
Verified
Reporting & Analytics
7.9
886
|
Verified
7.9
37
|
Verified
7.9
935
|
Verified
7.9
38
|
Verified
7.6
776
|
Verified
7.5
36
|
Verified
Mobile & Social
7.5
548
|
Verified
Feature Not Available
7.6
542
|
Verified
Feature Not Available
7.4
612
|
Verified
7.1
26
|
Verified
Platform
8.1
287
|
Verified
7.8
22
|
Verified
8.1
302
|
Verified
7.6
27
|
Verified
8.2
295
|
Verified
8.8
22
|
Verified
7.9
222
|
Verified
8.3
15
|
Verified
7.9
245
|
Verified
8.0
24
|
Verified
7.8
271
|
Verified
7.6
23
|
Verified
7.7
286
|
Verified
8.5
22
|
Verified
7.8
250
|
Verified
7.4
20
|
Verified
Integration
7.9
293
|
Verified
7.8
26
|
Verified
7.8
228
|
Verified
7.7
20
|
Verified
7.6
234
|
Verified
7.2
23
|
Verified
Generative AI
Feature Not Available
Feature Not Available
8.7
240
Not enough data
Data Sourcing
8.9
19
Not enough data
8.8
19
Not enough data
8.7
18
Not enough data
8.2
19
Not enough data
8.9
18
Not enough data
Predictive Analytics
9.0
18
Not enough data
8.7
18
Not enough data
8.4
18
Not enough data
8.4
18
Not enough data
Sales Management
8.9
19
Not enough data
8.8
18
Not enough data
8.6
19
Not enough data
8.8
19
Not enough data
8.6
66
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales
Dynamics 365 Sales
Oracle CRM On Demand
Oracle CRM On Demand
Dynamics 365 Sales and Oracle CRM On Demand are categorized as CRM
Unique Categories
Dynamics 365 Sales
Dynamics 365 Sales is categorized as Sales Analytics, Sales Platforms, and Sales Coaching
Oracle CRM On Demand
Oracle CRM On Demand has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
31.1%
Mid-Market(51-1000 emp.)
39.2%
Enterprise(> 1000 emp.)
29.7%
Oracle CRM On Demand
Oracle CRM On Demand
Small-Business(50 or fewer emp.)
16.9%
Mid-Market(51-1000 emp.)
34.9%
Enterprise(> 1000 emp.)
48.2%
Reviewers' Industry
Dynamics 365 Sales
Dynamics 365 Sales
Information Technology and Services
12.8%
Computer Software
8.5%
Retail
4.0%
Marketing and Advertising
3.9%
Financial Services
3.8%
Other
67.0%
Oracle CRM On Demand
Oracle CRM On Demand
Information Technology and Services
17.9%
Computer Software
9.5%
Higher Education
3.6%
Financial Services
3.6%
Computer & Network Security
3.6%
Other
61.9%
Most Helpful Reviews
Dynamics 365 Sales
Dynamics 365 Sales
Most Helpful Favorable Review
Wyeth J.
WJ
Wyeth J.
Verified User in Biotechnology

Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...

Most Helpful Critical Review
Verified User
G
Verified User

We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...

Oracle CRM On Demand
Oracle CRM On Demand
Most Helpful Favorable Review
Mary H.
MH
Mary H.
Verified User in Building Materials

Ease of customization in most areas, intergration with outside websites is pretty easy to configure, reporting module is pretty easy to use as far as pointing and clicking to select fields needed. Easy to set up different access for different roles and I...

Most Helpful Critical Review
Kevin D.
KD
Kevin D.
Verified User in Computer Software

UI is old and crusty. Salesforce.com is setting the bar and OCRMOD is not rising up to the competition. Fixed number of custom objects over inflates their value. No place to load any kind of script (outside of direct javascript injections) to accomplish...

Alternatives
Dynamics 365 Sales
Dynamics 365 Sales Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Oracle CRM On Demand
Oracle CRM On Demand Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Nimble CRM
Nimble
Add Nimble CRM
Discussions
Dynamics 365 Sales
Dynamics 365 Sales Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 comments
Hardik C.
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
will microsoft dynamics undergo more repackages
1 comment
MP
They are updating annually their NAV product so I would assume they will be updating their CRM application as well.Read more
Oracle CRM On Demand
Oracle CRM On Demand Discussions
Monty the Mongoose crying
Oracle CRM On Demand has no discussions with answers