Compare Dukaan and Zoho Commerce 
At a Glance
Market Segments
Small-Business (93.3% of reviews)
Small-Business (83.1% of reviews)
Entry-Level Pricing
$14.99 Per Month
Starting at $140.00 Per Month
Dukaan
Star Rating
(30)4.3 out of 5
Market Segments
Small-Business (93.3% of reviews)
Entry-Level Pricing
$14.99 Per Month
Browse all 3 pricing plansZoho Commerce
Star Rating
(80)4.3 out of 5
Market Segments
Small-Business (83.1% of reviews)
Entry-Level Pricing
Starting at $140.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho Commerce offers robust Content Management capabilities with a score of 8.2, while Dukaan excels with a score of 9.2, making it easier for users to manage their product listings and descriptions effectively.
- Reviewers mention that the Checkout Process in Dukaan is highly rated at 8.9, providing a seamless experience for customers, whereas Zoho Commerce scores 8.2, indicating room for improvement in this critical area.
- G2 users highlight that Dukaan's Shipping Options and Tax Display and Processing both score 8.6, showcasing its efficiency in handling logistics, while Zoho Commerce trails slightly with scores of 7.9 in both categories.
- Users on G2 appreciate the Storefront Design Tools in Dukaan, which received a score of 8.8, allowing for more visually appealing online stores compared to Zoho Commerce's score of 7.9.
- Reviewers say that Zoho Commerce shines in Payment Processing with a score of 8.5, providing a reliable and secure transaction experience, while Dukaan matches this with a score of 8.6, indicating both platforms are strong in this area.
- Users report that Dukaan's Social Commerce features are particularly impressive, scoring 9.0, which enhances marketing efforts through social media, while Zoho Commerce scores 7.8, suggesting it may not be as effective in leveraging social platforms for sales.
Pricing
Entry-Level Pricing
Dukaan
Entrepreneur
$14.99
Per Month
For small business and influencers.
- Unlimited Products & Categories
- Order Management
- Payment Gateway Integration
Zoho Commerce
ADVANCED
Starting at $140.00
Per Month
- Composite Items
- Price Lists for customer groups
- Mega menu
Free Trial
Dukaan
Free Trial is available
Zoho Commerce
Free Trial is available
Ratings
Meets Requirements
8.9
18
8.0
55
Ease of Use
9.2
18
8.4
55
Ease of Setup
9.0
5
8.1
30
Ease of Admin
8.0
5
8.0
29
Quality of Support
7.9
17
8.5
56
Has the product been a good partner in doing business?
9.0
5
8.6
30
Product Direction (% positive)
9.3
17
9.0
47
Features by Category
Headless Commerce
7.2
6
Feature Not Available
8.3
6
8.1
24
7.8
6
8.3
25
7.8
6
7.9
33
8.3
6
8.0
31
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
8.8
10
7.9
37
8.9
9
7.8
37
8.3
9
8.0
35
8.0
9
7.0
35
8.1
7
7.2
33
7.3
8
7.4
31
7.7
8
7.6
35
Product Catalog
9.2
6
8.2
36
9.2
6
8.1
34
8.1
6
8.2
36
8.9
6
Feature Not Available
Order Process
8.9
6
8.2
36
8.6
6
7.9
35
8.6
6
7.9
36
8.6
6
8.5
34
8.1
6
8.6
37
8.6
6
7.7
33
7.2
6
8.5
36
8.9
6
7.5
16
Multi-Channel Support
8.6
7
7.7
27
8.3
8
7.7
32
9.0
8
7.8
29
7.9
8
7.9
35
7.3
8
Feature Not Available
8.8
7
6.9
28
8.3
6
8.3
30
Platform
7.7
5
8.2
25
7.8
6
8.0
35
7.3
5
7.9
30
8.6
6
8.3
35
8.1
6
8.2
33
8.3
6
8.8
31
8.0
5
Feature Not Available
7.8
6
8.4
32
8.3
6
7.7
27
7.2
6
7.9
28
7.5
6
8.6
29
7.8
6
8.3
32
Categories
Categories
Shared Categories
Dukaan and Zoho Commerce are categorized as E-Commerce Platforms
Unique Categories
Dukaan has no unique categories
Zoho Commerce has no unique categories
Reviews
Reviewers' Company Size
Dukaan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Arts and Crafts
10.0%
Apparel & Fashion
10.0%
Retail
6.7%
Marketing and Advertising
6.7%
Business Supplies and Equipment
6.7%
Other
60.0%
Retail
11.7%
Marketing and Advertising
10.4%
Information Technology and Services
7.8%
Apparel & Fashion
7.8%
Computer Software
6.5%
Other
55.8%
Most Helpful Reviews
Dukaan
Most Helpful Favorable Review
Pranay M.
Verified User in Retail
1. Easy to customize themes 2. Dukaan Delivery and other shipment integrations 3. Dukaan pay 4. AI proudct descriptions/tiltes/meta title generator. 5. ease of implementation
Most Helpful Critical Review
Mumbai C.
Verified User in Food & Beverages
They hold on to the payments made by your clients for weeks together. They run their business on our money which they are not entitled to, in the name of protecting online buyers!
Zoho Commerce
Most Helpful Favorable Review
Sourav R.
Verified User in Consumer Services
It's easy way to operate and navigation. Cost part is also very affordable
Most Helpful Critical Review
Verified User in Electrical/Electronic Manufacturing
Missing very basic and crucial elements, such as: Multi-language selection, Currency choice, header customization, product page customization, and many more basic elements
Pranay M.
Verified User in Retail
1. Easy to customize themes 2. Dukaan Delivery and other shipment integrations 3. Dukaan pay 4. AI proudct descriptions/tiltes/meta title generator. 5. ease of implementation
Sourav R.
Verified User in Consumer Services
It's easy way to operate and navigation. Cost part is also very affordable
Mumbai C.
Verified User in Food & Beverages
They hold on to the payments made by your clients for weeks together. They run their business on our money which they are not entitled to, in the name of protecting online buyers!
Verified User in Electrical/Electronic Manufacturing
Missing very basic and crucial elements, such as: Multi-language selection, Currency choice, header customization, product page customization, and many more basic elements
Alternatives
Discussions
Dukaan has no discussions with answers
Is Zoho good for ecommerce?
3 comments
A
CertainlyRead more
What is Zoho Commerce?
2 comments
HK
Zoho Commerce is a tool that businesses use to create and take care of their online stores. It helps make the online store look nice, manage products, handle...Read more
Zoho Commerce has no more discussions with answers
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