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- Insurance Claims Management Software
- Duck Creek Claims
- Guidewire ClaimCenter
- Duck Creek Claims-vs-Guidewire ClaimCenter
Compare Duck Creek Claims and Guidewire ClaimCenter 
At a Glance
Market Segments
Enterprise (72.7% of reviews)
Enterprise (58.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Duck Creek Claims
Star Rating
(12)4.4 out of 5
Market Segments
Enterprise (72.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Duck Creek ClaimsGuidewire ClaimCenter
Star Rating
(37)4.5 out of 5
Market Segments
Enterprise (58.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Guidewire ClaimCenterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guidewire ClaimCenter excels in its "Automated Workflow Management" feature, allowing for seamless task assignments and case collaboration, which enhances overall efficiency in claims processing.
- Reviewers mention that Duck Creek Claims shines in "Ease of Use," with a user-friendly interface that simplifies the claims submission process, making it easier for both agents and customers to navigate.
- G2 users highlight that Guidewire ClaimCenter offers superior "Claims Tracking" capabilities, providing real-time claim tracking and comprehensive claim history, which helps users stay informed throughout the claims process.
- Users on G2 report that Duck Creek Claims has a strong advantage in "Ease of Setup," with many reviewers noting that the implementation process is straightforward and requires less time compared to Guidewire ClaimCenter.
- Reviewers mention that Guidewire ClaimCenter's "Analytics Dashboards" provide in-depth claim data insights, allowing users to make data-driven decisions, while Duck Creek Claims offers basic analytics that some users find limiting.
- Users say that both products have solid "Quality of Support," but Guidewire ClaimCenter receives slightly higher praise for its responsiveness and helpfulness, with many users appreciating the dedicated support teams available for complex issues.
Pricing
Entry-Level Pricing
Duck Creek Claims
No pricing availableGuidewire ClaimCenter
No pricing availableFree Trial
Duck Creek Claims
No trial information availableGuidewire ClaimCenter
No trial information availableRatings
Meets Requirements
8.2
10
9.0
32
Ease of Use
9.2
10
8.6
33
Ease of Setup
8.8
7
7.4
24
Ease of Admin
9.4
6
8.7
21
Quality of Support
8.3
10
8.8
32
Has the product been a good partner in doing business?
9.0
7
9.1
21
Product Direction (% positive)
8.5
8
9.6
31
Features by Category
Claims Submission - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Claims Processing - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Claims Tracking - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Claims Settlement- Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and reporting - Insurance Claims Management
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Duck Creek Claims and Guidewire ClaimCenter are categorized as Insurance Claims Management
Unique Categories
Duck Creek Claims has no unique categories
Guidewire ClaimCenter has no unique categories
Reviews
Reviewers' Company Size
Duck Creek Claims
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guidewire ClaimCenter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
45.5%
Financial Services
36.4%
Information Technology and Services
18.2%
‐
‐
Other
0.0%
Insurance
83.3%
Information Technology and Services
5.6%
Staffing and Recruiting
2.8%
Higher Education
2.8%
Financial Services
2.8%
Other
2.8%
Most Helpful Reviews
Duck Creek Claims
Most Helpful Favorable Review
Abdul K.
Verified User in Financial Services
Even a non tech use can use it. It provides facilities from claim raise to till claim settlement.
Most Helpful Critical Review
Arunangshu B.
Verified User in Financial Services
There is nothing to dislike as such it's a software technology which helps us to learn a lot.
Guidewire ClaimCenter
Most Helpful Favorable Review
Verified User in Insurance
Claim Center is very easy to use and intuitive. It is very easy to onboard a new associate with this platform. It also has very robust data collection capabilities and is highly customizable for differing business needs. Claim Center is also available in...
Most Helpful Critical Review
Verified User in Information Technology and Services
Migration of existing data to the claim center is difficult. Claim center does't support wide range of databases. Workers comp claims administration is not very streamlined in claim center.
Abdul K.
Verified User in Financial Services
Even a non tech use can use it. It provides facilities from claim raise to till claim settlement.
Verified User in Insurance
Claim Center is very easy to use and intuitive. It is very easy to onboard a new associate with this platform. It also has very robust data collection capabilities and is highly customizable for differing business needs. Claim Center is also available in...
Arunangshu B.
Verified User in Financial Services
There is nothing to dislike as such it's a software technology which helps us to learn a lot.
Verified User in Information Technology and Services
Migration of existing data to the claim center is difficult. Claim center does't support wide range of databases. Workers comp claims administration is not very streamlined in claim center.
Alternatives
Discussions
What is Duck Creek Claims used for?
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