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Compare Dubber Platform and Verint Speech and Text Analytics 
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At a Glance
Market Segments
Small-Business (78.6% of reviews)
Enterprise (67.1% of reviews)
Entry-Level Pricing
$14.95 Per User, Per Month
No pricing available
Dubber Platform
Star Rating
(17)4.9 out of 5
Market Segments
Small-Business (78.6% of reviews)
Pros & Cons
Entry-Level Pricing
$14.95 Per User, Per Month
Browse all 2 pricing plansVerint Speech and Text Analytics
Star Rating
(88)4.4 out of 5
Market Segments
Enterprise (67.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verint Speech and Text AnalyticsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dubber excels in call recording with a rating of 9.7, highlighting its seamless integration and reliability, while Verint Speech and Text Analytics lacks a specific rating for this feature, indicating a potential gap in user satisfaction.
- Reviewers mention that Dubber's ease of use is a standout feature, scoring 9.8, which many users attribute to its intuitive interface and straightforward setup process, whereas Verint's ease of use rating of 8.6 suggests a steeper learning curve for new users.
- G2 users highlight Dubber's exceptional quality of support, rated at 9.8, with many praising the responsiveness and helpfulness of the support team, in contrast to Verint's support rating of 8.3, which some users feel could be improved.
- Users on G2 report that Dubber's product direction is highly rated at 10.0, indicating strong confidence in the company's future developments, while Verint's score of 7.5 suggests some uncertainty among users regarding its roadmap.
- Reviewers mention that Dubber's AI text summarization feature, rated at 7.8, is beneficial for quickly digesting call content, whereas Verint's generative AI capabilities in this area are less emphasized, leading to a perception of lesser innovation.
- Users say that Dubber's customer scoring feature, rated at 9.0, is particularly effective for agent performance management, with many noting its accuracy and actionable insights, while Verint's offerings in this space do not receive the same level of acclaim.
Pricing
Entry-Level Pricing
Dubber Platform
Call DUB
$14.95
Per User, Per Month
No excess charges
Call recording for single users, with a full range of recording features.
- No usage limit
- No storage limits
- Teams and permissions
Verint Speech and Text Analytics
No pricing availableFree Trial
Dubber Platform
No trial information availableVerint Speech and Text Analytics
No trial information availableRatings
Meets Requirements
10.0
9
8.5
26
Ease of Use
9.8
10
8.6
62
Ease of Setup
9.8
9
8.3
46
Ease of Admin
9.3
9
8.2
10
Quality of Support
9.8
10
8.3
26
Has the product been a good partner in doing business?
9.8
9
8.7
9
Product Direction (% positive)
10.0
9
7.8
26
Features by Category
Call Analytics
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Agent Performance Management
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
8.7
5
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.1
7
Categories
Categories
Shared Categories
Dubber Platform and Verint Speech and Text Analytics are categorized as Speech Analytics
Unique Categories
Dubber Platform has no unique categories
Verint Speech and Text Analytics is categorized as Conversation Intelligence and Text Analysis
Reviews
Reviewers' Company Size
Dubber Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verint Speech and Text Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
28.6%
Hospital & Health Care
14.3%
Construction
14.3%
Building Materials
14.3%
Utilities
7.1%
Other
21.4%
Insurance
15.9%
Financial Services
9.8%
Consumer Services
9.8%
Banking
9.8%
Health, Wellness and Fitness
8.5%
Other
46.3%
Alternatives
Discussions
Dubber Platform has no discussions with answers
What is Verint Text Analytics used for?
1 Comment
AT
Verint Text Analytics can extract actionable business intelligence from the unstructured information contained within text-based documents and interactions...Read more
Verint Speech and Text Analytics has no more discussions with answers
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