Compare Dscout and Maze 
- Users report that dscout excels in its quality of support, with a score of 9.5, while Maze's support quality is rated at 8.7. Reviewers mention that dscout's support team is responsive and helpful, making it a reliable partner for businesses.
- Reviewers mention that Maze shines in ease of setup, scoring 9.5 compared to dscout's 8.4. Users on G2 appreciate how quickly they can get started with Maze, highlighting its user-friendly onboarding process.
- G2 users report that dscout offers superior video interview capabilities, scoring 8.8, while Maze lags behind at 6.7. Users say that dscout's video interview feature is intuitive and effective for gathering qualitative insights.
- Users say that Maze provides better brand design consistency with a score of 9.8, compared to dscout's 8.3. Reviewers mention that Maze allows for more customization options, ensuring that surveys align closely with brand identity.
- Reviewers mention that dscout has a more robust feedback aggregation feature, scoring 9.2, while Maze's feedback aggregation is not as highly rated. Users report that dscout's ability to compile and analyze feedback is a significant advantage for data-driven decision-making.
- Users on G2 report that Maze has a slight edge in device responsiveness, scoring 8.1 compared to dscout's 7.3. Reviewers mention that Maze's platform performs well across various devices, enhancing user experience during surveys.
- 1 study per month
- 5 seats
- Pay-per use panel credits
Convenient to run interviews and diary study. Customer support is great Number of features such as video answers and selecting people based on different criteria. Diverse pool of users to recruit. New features of AI-infused tech to analyze data.
It is SO difficult to learn the different nomenclature of the platform and your product types (express, for example). It's hard to map onto my specific qualitative research needs, as if the product is not built by researchers, but I think that it is?? ...
It is really great for design discovery and just getting started with user testing and learning. I would say to get more in depth you would need to spend more money on other tools that are out there. How easy it is to use, the prices aren't that bad and the...
Performances are terrible. My 2019 MacBook pro starts spinning the fans instantly when I launch it. The app is super sluggish and often restarts for no apparent reason, even tho its browser based. The reports are great on paper, but they don't work for...
Convenient to run interviews and diary study. Customer support is great Number of features such as video answers and selecting people based on different criteria. Diverse pool of users to recruit. New features of AI-infused tech to analyze data.
It is really great for design discovery and just getting started with user testing and learning. I would say to get more in depth you would need to spend more money on other tools that are out there. How easy it is to use, the prices aren't that bad and the...
It is SO difficult to learn the different nomenclature of the platform and your product types (express, for example). It's hard to map onto my specific qualitative research needs, as if the product is not built by researchers, but I think that it is?? ...
Performances are terrible. My 2019 MacBook pro starts spinning the fans instantly when I launch it. The app is super sluggish and often restarts for no apparent reason, even tho its browser based. The reports are great on paper, but they don't work for...
