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At a Glance
DoorDash for Merchants
DoorDash for Merchants
Star Rating
(92)3.0 out of 5
Market Segments
Small-Business (67.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about DoorDash for Merchants
LevelUp
LevelUp
Star Rating
(16)4.3 out of 5
Market Segments
Small-Business (53.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about LevelUp
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviews say that LevelUp excels in its "Loyalty Engine," providing a seamless experience for merchants to manage customer rewards and engagement, while DoorDash for Merchants has received feedback indicating that its loyalty features are less robust and can be challenging to navigate.
  • Users report that LevelUp's "Ease of Use" is significantly higher, with a score of 9.2, making it more intuitive for small businesses to implement and manage compared to DoorDash for Merchants, which has a lower score of 7.4 in this area.
  • Reviewers mention that LevelUp offers superior "Quality of Support," with a score of 8.3, highlighting responsive customer service, whereas DoorDash for Merchants has been criticized for its support quality, scoring only 6.4.
  • G2 users indicate that LevelUp's "Loyalty Analytics" feature is particularly effective, allowing merchants to track customer engagement and reward effectiveness, while DoorDash for Merchants lacks comprehensive analytics tools, leading to less informed decision-making.
  • Users on G2 report that LevelUp's "Personalization" capabilities are a standout feature, enabling tailored marketing strategies that resonate with customers, whereas DoorDash for Merchants has been noted for its limited personalization options, which can hinder customer retention efforts.
  • Reviewers mention that LevelUp's "Integrations" with other platforms are seamless and extensive, facilitating a smoother operational workflow, while DoorDash for Merchants has received feedback about its integration limitations, which can complicate the overall user experience.
Featured Products
Pricing
Entry-Level Pricing
DoorDash for Merchants
No pricing available
LevelUp
No pricing available
Free Trial
DoorDash for Merchants
No trial information available
LevelUp
No trial information available
Ratings
Meets Requirements
7.1
62
8.6
13
Ease of Use
7.4
63
9.2
13
Ease of Setup
8.9
21
Not enough data
Ease of Admin
9.1
21
Not enough data
Quality of Support
6.4
60
8.3
8
Has the product been a good partner in doing business?
8.2
20
Not enough data
Product Direction (% positive)
5.8
56
6.4
13
Features by Category
Not enough data
Not enough data
Loyalty Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DoorDash for Merchants
DoorDash for Merchants
LevelUp
LevelUp
DoorDash for Merchants and LevelUp are categorized as Food Delivery
Unique Categories
DoorDash for Merchants
DoorDash for Merchants has no unique categories
LevelUp
LevelUp is categorized as Loyalty Management
Reviews
Reviewers' Company Size
DoorDash for Merchants
DoorDash for Merchants
Small-Business(50 or fewer emp.)
67.8%
Mid-Market(51-1000 emp.)
25.3%
Enterprise(> 1000 emp.)
6.9%
LevelUp
LevelUp
Small-Business(50 or fewer emp.)
53.3%
Mid-Market(51-1000 emp.)
33.3%
Enterprise(> 1000 emp.)
13.3%
Reviewers' Industry
DoorDash for Merchants
DoorDash for Merchants
Restaurants
9.2%
Information Technology and Services
8.0%
Food & Beverages
5.7%
Retail
4.6%
Non-Profit Organization Management
4.6%
Other
67.8%
LevelUp
LevelUp
Marketing and Advertising
25.0%
Internet
18.8%
Information Technology and Services
12.5%
Writing and Editing
6.3%
Real Estate
6.3%
Other
31.3%
Most Helpful Reviews
DoorDash for Merchants
DoorDash for Merchants
Most Helpful Favorable Review
Brittney S.
BS
Brittney S.
Verified User in Human Resources

Very convenient, fast and dashers are friendly

Most Helpful Critical Review
Verified User
G
Verified User in Real Estate

Support disconnected on me 3 times and had to contact them a fourth time, despite the long wait I had to endure, they ended chat within seconds of typing.

LevelUp
LevelUp
Most Helpful Favorable Review
Stuart F.
SF
Stuart F.
Verified User in Marketing and Advertising

POS integration. Most start-ups in the location-based loyalty space don't have POS integration due to the prohibitive cost and complicated logistics of a roll out. However, LevelUp has a superb interface and system - I look forward to seeing where they go...

Most Helpful Critical Review
Verified User in Computer Software
GC
Verified User in Computer Software

It's a less known option and in this kind of business, established and good reputation is important. Few people would dare to try the less popular things. I am not aware of any business nearby that are using it, which is why I am unlikely to use it at this...

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DoorDash for Merchants
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Discussions
DoorDash for Merchants
DoorDash for Merchants Discussions
How to get started
1 comment
mary s.
MS
i cant even get started as a door dash driver because upon signing in i always get a message saying sorry there is no dasher open in your area I have been...Read more
What are you going to do to improve service
1 comment
Mike .
M
Couldn't agree more. Door dash sucks! Read more
How the heck do 3 DoorDash drivers show up at a restaurant to pick up an order but the order is never delivered? Explain that to me.
1 comment
Tyeshia M.
TM
Horrible. Drivers steal your food and no refund I’m getting my lawyerRead more
LevelUp
LevelUp Discussions
Monty the Mongoose crying
LevelUp has no discussions with answers