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At a Glance
Docusign
Docusign
Star Rating
(2,463)4.5 out of 5
Market Segments
Small-Business (39.7% of reviews)
Information
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plans
KeepSolid Sign
KeepSolid Sign
Star Rating
(20)4.1 out of 5
Market Segments
Small-Business (90.0% of reviews)
Information
Entry-Level Pricing
$9.99 per user / month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Docusign excels in the document signing process with a score of 9.5, while KeepSolid Sign lags behind at 7.6, indicating that Docusign offers a more streamlined and efficient signing experience.
  • Reviewers mention that Docusign's reminders and expirations feature is rated at 8.9, significantly higher than KeepSolid Sign's 7.1, suggesting that Docusign provides better tools for managing document timelines and follow-ups.
  • G2 users highlight Docusign's superior mobile signatures capability, scoring 8.8 compared to KeepSolid Sign's 7.5, which indicates that Docusign is more user-friendly for on-the-go signing.
  • Users on G2 note that Docusign's signature workflow is rated at 9.0, while KeepSolid Sign's is only 6.6, pointing to Docusign's more robust and customizable workflow options for managing signatures.
  • Reviewers mention that Docusign's regulatory compliance score of 9.1 reflects its strong adherence to industry standards, whereas KeepSolid Sign does not have a comparable score, which may raise concerns for users in regulated industries.
  • Users say that Docusign's quality of support is rated at 8.4, while KeepSolid Sign's support is rated higher at 9.1, indicating that KeepSolid Sign may offer better customer service and assistance when issues arise.
Featured Products
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Browse all 5 pricing plans
KeepSolid Sign
Personal Plan
$9.99
per user / month
Browse all 4 pricing plans
Free Trial
Docusign
Free Trial is available
KeepSolid Sign
Free Trial is available
Ratings
Meets Requirements
9.1
1,994
7.7
16
Ease of Use
9.0
2,001
7.6
16
Ease of Setup
8.4
713
7.4
9
Ease of Admin
8.4
663
7.4
9
Quality of Support
8.3
1,498
9.1
11
Has the product been a good partner in doing business?
8.4
644
8.3
7
Product Direction (% positive)
8.6
1,963
5.6
16
Features by Category
8.8
19,494
7.4
112
Signature Process
9.5
1748
|
Verified
7.6
16
|
Verified
8.9
1638
|
Verified
7.1
12
|
Verified
9.0
1708
|
Verified
7.5
16
|
Verified
8.8
1391
|
Verified
7.5
10
|
Verified
9.0
1629
|
Verified
6.6
16
|
Verified
8.7
1236
|
Verified
5.9
9
8.4
1253
|
Verified
Feature Not Available
8.9
1588
|
Verified
8.1
16
|
Verified
Security and Scalability
9.1
1391
|
Verified
Not enough data
9.2
1474
|
Verified
Not enough data
9.0
1231
|
Verified
7.8
9
|
Verified
Platform
8.2
650
|
Verified
Not enough data
8.6
716
|
Verified
Not enough data
8.3
549
|
Verified
Not enough data
8.9
743
|
Verified
8.5
8
|
Verified
8.4
549
|
Verified
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign
Docusign
KeepSolid Sign
KeepSolid Sign
Docusign and KeepSolid Sign are categorized as E-Signature
Unique Categories
KeepSolid Sign
KeepSolid Sign has no unique categories
Reviews
Reviewers' Company Size
Docusign
Docusign
Small-Business(50 or fewer emp.)
39.7%
Mid-Market(51-1000 emp.)
37.5%
Enterprise(> 1000 emp.)
22.8%
KeepSolid Sign
KeepSolid Sign
Small-Business(50 or fewer emp.)
90.0%
Mid-Market(51-1000 emp.)
10.0%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Docusign
Docusign
Real Estate
9.5%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.3%
KeepSolid Sign
KeepSolid Sign
Marketing and Advertising
15.0%
Logistics and Supply Chain
10.0%
Internet
10.0%
Real Estate
5.0%
Performing Arts
5.0%
Other
55.0%
Most Helpful Reviews
Docusign
Docusign
Most Helpful Favorable Review
Kristen C.
KC
Kristen C.
Verified User in Information Technology and Services

Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.

Most Helpful Critical Review
David S.
DS
David S.
Verified User in Computer Hardware

The software is more of a backup to signing a document when you can not physically get to it, moreso designed for the urgent attention documents. I dont think this is something i will use every month multiple times. The 5 signatures you get a month FREE is...

KeepSolid Sign
KeepSolid Sign
Most Helpful Favorable Review
Dean R.
DR
Dean R.
Verified User in Logistics and Supply Chain

The app is quite simple. It's easy to define signing spaces for both parties, send an email and get a signature when you need it. Saves a ton of time if you have to sign similar documents on a regular basis with the same people, it's now as easy as sending...

Most Helpful Critical Review
Verified User
G
Verified User in Law Practice

Does not support signatures on native MS Word documents (I have to convert them to PDF first)

Alternatives
Docusign
Docusign Alternatives
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KeepSolid Sign
KeepSolid Sign Alternatives
Dropbox Sign (formerly HelloSign)
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Discussions
Docusign
Docusign Discussions
What is the difference between an electronic signature and a digital signature?
5 comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 comments
Eileen C.
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 comments
Keith B.
KB
Docusign has some nice web and mobile features for using e-signatureRead more
KeepSolid Sign
KeepSolid Sign Discussions
Monty the Mongoose crying
KeepSolid Sign has no discussions with answers