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At a Glance
Crystal Practice Management
Crystal Practice Management
Star Rating
(20)4.3 out of 5
Market Segments
Small-Business (100.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Crystal Practice Management
Eyefinity EHR
Eyefinity EHR
Star Rating
(18)3.7 out of 5
Market Segments
Small-Business (88.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Eyefinity EHR
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviews say that Eyefinity EHR has a user-friendly interface, but some users report that the learning curve can be steep for new users, particularly when navigating the "Patient Management" feature.
  • Users on G2 mention that Crystal Practice Management excels in its "Appointment Scheduling" capabilities, allowing for seamless integration with calendars, which many find more intuitive compared to Eyefinity EHR.
  • Reviewers mention that the quality of support for Eyefinity EHR is rated lower, with a score of 7.7, while Crystal Practice Management receives praise for its responsive customer service, scoring 8.8 in this area.
  • Users report that Eyefinity EHR's "Billing and Insurance Management" feature can be cumbersome, leading to frustrations, whereas Crystal Practice Management is noted for its streamlined billing process, making it easier for practices to manage finances.
  • G2 users highlight that while both products have similar ease of use ratings, Crystal Practice Management's "Reporting and Analytics" tools are more robust, providing deeper insights into practice performance compared to Eyefinity EHR.
  • Users say that Eyefinity EHR's product direction is perceived as less favorable, with a score of 7.3, while Crystal Practice Management's direction is viewed positively at 8.3, indicating a stronger commitment to future enhancements and user feedback integration.
Pricing
Entry-Level Pricing
Crystal Practice Management
No pricing available
Eyefinity EHR
No pricing available
Free Trial
Crystal Practice Management
No trial information available
Eyefinity EHR
No trial information available
Ratings
Meets Requirements
9.0
14
8.5
13
Ease of Use
8.3
15
8.2
14
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.8
13
7.7
14
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
8.3
14
7.3
13
Categories
Categories
Shared Categories
Crystal Practice Management
Crystal Practice Management
Eyefinity EHR
Eyefinity EHR
Crystal Practice Management and Eyefinity EHR are categorized as Optometry
Unique Categories
Crystal Practice Management
Crystal Practice Management has no unique categories
Eyefinity EHR
Eyefinity EHR has no unique categories
Reviews
Reviewers' Company Size
Crystal Practice Management
Crystal Practice Management
Small-Business(50 or fewer emp.)
100.0%
Mid-Market(51-1000 emp.)
0%
Enterprise(> 1000 emp.)
0%
Eyefinity EHR
Eyefinity EHR
Small-Business(50 or fewer emp.)
88.9%
Mid-Market(51-1000 emp.)
5.6%
Enterprise(> 1000 emp.)
5.6%
Reviewers' Industry
Crystal Practice Management
Crystal Practice Management
Medical Practice
47.4%
Hospital & Health Care
31.6%
Health, Wellness and Fitness
15.8%
Retail
5.3%
Other
0.0%
Eyefinity EHR
Eyefinity EHR
Hospital & Health Care
44.4%
Medical Practice
33.3%
Health, Wellness and Fitness
22.2%
Other
0.0%
Most Helpful Reviews
Crystal Practice Management
Crystal Practice Management
Most Helpful Favorable Review
Monique T.
MT
Monique T.
Verified User in Health, Wellness and Fitness

I like how easy it was to learn how to use and the possibilities seemed endless.

Most Helpful Critical Review
Verified User in Medical Practice
GM
Verified User in Hospital & Health Care

Too many steps to perform basic functions. Old-looking interface. Looks like it was last updated in 1992.

Eyefinity EHR
Eyefinity EHR
Most Helpful Favorable Review
Verified User
G
Verified User in Hospital & Health Care

Eyefinity EHR is absolutely pivotal to our practice for patient/doctor management. We operate solely from the website to work up patient history, the pretesting, and even the ocular exam that the doctors perform.

Most Helpful Critical Review
Gabriela O.
GO
Gabriela O.
Verified User in Medical Practice

I dislike that you have to completely exit out of what you are doing to look at something else. So if you are on the chief complaint and you are doing an annual eye exam on someone who has had cataract surgery in the past five years and you want to see what...

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Crystal Practice Management
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iTRUST Optical and Optometry Cloud EHR with Automated Practice Management Software
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Discussions
Crystal Practice Management
Crystal Practice Management Discussions
Monty the Mongoose crying
Crystal Practice Management has no discussions with answers
Eyefinity EHR
Eyefinity EHR Discussions
Monty the Mongoose crying
Eyefinity EHR has no discussions with answers