iTRUST Optical and Optometry Cloud EHR with Automated Practice Management Software Reviews & Product Details

What I like best about iTRUST Optical and Optometry Cloud EHR is how seamlessly it brings all essential practice functions—EHR, scheduling, billing, and patient management—into one smart, AI-powered system. Its automation tools save a tremendous amount of time, making daily workflows smoother, faster, and far more efficient for both providers and staff. Review collected by and hosted on G2.com.

The only downside is that the platform’s extensive feature set can feel overwhelming at first, especially for users who are new to cloud-based EHR systems. There can also be occasional minor bugs or delays during updates, but these issues are usually resolved quickly. Review collected by and hosted on G2.com.

The software is easy to navigate and keeps all patient and practice information organized in one place. I like how quickly I can access charts, schedules, and billing without switching between different systems. Review collected by and hosted on G2.com.

So far, I haven’t encountered any major issues. The platform has worked reliably for my needs, and I haven’t run into any significant drawbacks during use. Review collected by and hosted on G2.com.

iTRUST Optical and Optometry Cloud EHR with Automated Practice Management Software is very easy to use and implement in the clinic. Whenever issues with the software arise, customer service is always helpful and ensure a timely resolution. We use this in the clinic daily and it has numerous features which are helpful and make patient care efficient. Review collected by and hosted on G2.com.

One thing I dislike about iTRUST Optical and Optometry Cloud EHR with Automated Practice Management Software are the minor technical issues or bugs that arise that impact patient care time during the day. Review collected by and hosted on G2.com.

Fast, easy-to-use all-in-one system with great support and strong tools for charting, billing and patient communication. Review collected by and hosted on G2.com.

Some features take time to learn and require setup. Review collected by and hosted on G2.com.

They offer adaptable templates that I can easily tailor to my needs. I like their IT team very much. They set everything up right away without issues. They offer frequent updates as well. They were eager to help and answered all questions. They made billing and communication with patients much easier while complying with HIPAA guidelines. The system is well organized and gives me real-time updates. Prescriptions were easy to keep track of as well. Booking appointments is fast and straightforward, and they keep everything in one system. Review collected by and hosted on G2.com.

It took me a while to learn the system as I tend to struggle with new technologies. I was a bit overwhelmed at first since it incorporates so many elements into one system. It was expensive, and the pricing was unclear at first. Sometimes the automation system makes minor mistakes. Review collected by and hosted on G2.com.

We knew there must be an easier way to manage our Optometry business. A consultant recommended iTrust.io and we (client and I) are very happy with the result. The company understands what is needed to run and grow an optometry practice to make it competitive, responsive to patients' needs, and profitable. We thought we might have to cobble together various pieces of the solution from different software products. We are happy to say that this EHR cloud solution is very comprehensive and covers all our needs. They really know the optometry business well. There is a free trial to try it out, which we liked. Review collected by and hosted on G2.com.

I have to admit we wanted all the bells and whistles, so we had to commit to the entire package. At first, we were a bit nervous about the investment, but it turns out we have made back our money in spades. Review collected by and hosted on G2.com.

I've been thoroughly impressed with iTRUST—this software delivers on every promise. Right from onboarding, the transition was smooth and hassle-free. Very easy to get up and running quickly! Review collected by and hosted on G2.com.

Honestly, I haven’t run into any major issues. The few questions I had were quickly answered by their responsive support team. Review collected by and hosted on G2.com.

What I liked most about iTrust is how clean and easy everything is. It’s organized, intuitive, and doesn’t overwhelm you. Review collected by and hosted on G2.com.

What I liked least was just the initial learning curve. It’s not hard, but it does take a minute to get familiar with everything. Review collected by and hosted on G2.com.

What I like the most is that it is not just an EHR, you can count your inventory and then you can also do some scheduling as well and take payments, its not just one thing. Review collected by and hosted on G2.com.

It's a little bit of a learning cure when you first start to use the product but over time you learn it with ease. Review collected by and hosted on G2.com.

iTRUST is an easy-to-use, comprehensive, and unified solution. Switching from paper to digital patient records couldn’t have been easier. The platform’s AI features keep my practice up to date with modern technology standards, making everyday tasks smoother and more efficient. Review collected by and hosted on G2.com.

There can be a small learning curve, especially if you have a large team to train. However, the platform is intuitive, and once staff become familiar with it, it’s easy to use. Review collected by and hosted on G2.com.