Compare Crypto.com App and Kraken 
- Users report that Kraken has a solid reputation for security, with features like two-factor authentication and cold storage, while Crypto.com App also emphasizes security but has received mixed reviews regarding its customer support during security incidents.
- Reviewers mention that the user interface of Crypto.com App is more intuitive and easier to navigate, leading to a higher ease of use rating compared to Kraken, which some users find less user-friendly.
- G2 users highlight that Kraken offers a wider variety of cryptocurrencies for trading, which is a significant advantage for users looking for diverse investment options, whereas Crypto.com App is praised for its staking features and rewards program.
- Users on G2 report that Kraken's customer support is lacking, with a quality of support rating of 7.0, while Crypto.com App has a much higher rating of 8.5, indicating better responsiveness and assistance for users.
- Reviewers say that Kraken's product direction has been perceived as less favorable, with a low positive feedback score of 5.6, while Crypto.com App enjoys a much more positive outlook at 8.5, suggesting a more promising future for its features and updates.
- Users say that the ease of setup for Crypto.com App is significantly better, making it more accessible for beginners, while Kraken's setup process can be more complex, which may deter new users from fully engaging with the platform.
The app is very slick to use and works well, Crypto.com has created an entire suite of crypto financial service products, including lending, staking, a visa card with 8% rewards so that is highly competitive. There is also a great selection of spot...
Crypto.com focuses heavily on Building & innovations for Blockchain adoption but recent stats reveal that heavy Funding by Crypto.com team on promotion & partnerships which IMO can affect the R&D of Crypto.com & can lead to liquidity crisis..
The platform has a variety of crypto tokens to select, giving a client more options. The platform also offers high-level security through a well-organized and systematic verification process with a two-factor authenticator (2FA) security feature.
How difficult it is to get someone from customer service to help.
The app is very slick to use and works well, Crypto.com has created an entire suite of crypto financial service products, including lending, staking, a visa card with 8% rewards so that is highly competitive. There is also a great selection of spot...
The platform has a variety of crypto tokens to select, giving a client more options. The platform also offers high-level security through a well-organized and systematic verification process with a two-factor authenticator (2FA) security feature.
Crypto.com focuses heavily on Building & innovations for Blockchain adoption but recent stats reveal that heavy Funding by Crypto.com team on promotion & partnerships which IMO can affect the R&D of Crypto.com & can lead to liquidity crisis..
How difficult it is to get someone from customer service to help.
