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Zengo Wallet Reviews & Product Details

Zengo Wallet Overview

What is Zengo Wallet?

Zengo is a type of self-custodial cryptocurrency wallet solution designed to help users securely manage and store their digital assets without the vulnerabilities associated with traditional seed phrases. Launched in 2018, Zengo has quickly gained traction within the crypto community, boasting over one million customers. Its unique approach to security, utilizing Multi-Party Computation (MPC) technology, sets it apart from other wallets in the market, providing users with a high level of protection against hacking and phishing attempts. The target audience for Zengo includes both novice and experienced cryptocurrency users who prioritize security and ease of use. With its user-friendly mobile and desktop applications, Zengo caters to individuals looking to buy, sell, and store a wide variety of cryptocurrencies. The wallet supports hundreds of crypto assets across six major blockchains, including Bitcoin, Ethereum, and BNB, as well as four Layer 2 solutions: Polygon, Arbitrum One, Optimism, and Base. This extensive support allows users to diversify their portfolios while maintaining a secure environment for their transactions. One of Zengo's standout features is its commitment to security, as evidenced by its track record of ZERO wallets being hacked, drained, or phished. Regular security audits further bolster user confidence in the platform. Additionally, both Zengo mobile app and Zengo desktop have been ranked with top tier security by leading blockchain security firm, Certik. Zengo also offers a seamless purchasing experience, allowing users to buy crypto directly with various payment methods, including credit and debit cards, bank transfers, and popular payment platforms like Apple Pay and Google Pay. For users seeking even more features, Zengo Pro offers a premium subscription service that unlocks a suite of advanced security features and self-custody tools. Subscribers gain access to: - Multiple wallets - BTC vaults - 50% discount on purchase fees - Legacy Transfer, the industry’s 1st self-custodial inheritance-like system - Asset Theft Protection, locked to your liveness biometrics - Advanced Web3 Firewall - Priority 24/7 support And many more benefits and perks!

Zengo Wallet Details
Product Website
Languages Supported
English, French, Spanish
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Product Description

Zengo Wallet is the crypto wallet for everyone. You can buy, trade, and earn BTC, ETH, and more (over 70 of the top cryptocurrencies) on one, simple and beautiful platform. It has bulletproof security and legendary customer support, with real support agents standing by 24/7 to answer any questions. Zengo’s 3-Factor authentication process ensures that 1) no one but you can control your crypto, and 2) your wallet is backed up, so even if you lose your phone, you can recover your crypto through a simple 2-step verification process. Here’s the best part: there’s no password to remember - or forget. No private keys to store - or lose. Zengo recognizes that people often represent the weakest part of a security matrix, and we’ve built that into the wallet’s design. It’s magic...and a lot of advanced cryptography :) Learn more about this industry-leading security standard here: https://zengo.com/security

How do you position yourself against your competitors?

Zengo is the most secure crypto wallet.

Zengo is regularly audited and committed to open source, which is why we have been operating since 2018, securing over 1,000,000 accounts, with 0 wallets hacked.

Unlike other wallets, Zengo is powered by MPC and has no seed phrase vulnerability. This means that there is no seed phrase that can be lost or stolen and enables guaranteed wallet recovery.

Zengo’s industry leading security model makes us more trustworthy than an exchange (we are an on-chain wallet) and more secure than a hardware wallet (no seed phrase vulnerability, guaranteed account recovery).

24/7 immediate in-app support.

Get even more protection with Zengo Pro:
A premium subscription service packed with a series of industry-first security features and advanced self-custody tools.
Upgrade to unlock Legacy Transfer, the industry’s 1st self-custodial inheritance-like system, Asset Theft Protection locked to your liveness biometrics, advanced Web3 Firewall, and Priority 24/7 support.


Seller Details
Company Website
Year Founded
2018
HQ Location
Tel Aviv, IL
Twitter
@ZenGo
42,451 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®
Description

We dream of a world where owning and using your money is no longer complicated and investing and transacting is as simple as sending an email. Zengo’s mission is to end financial exclusion and break the barriers of complexity by building the most accessible and safest wallet service that enables anyone to thrive in the digital economy.


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Overview Provided by:

Recent Zengo Wallet Reviews

Abrar K.
AK
Abrar K.Small-Business (50 or fewer emp.)
5.0 out of 5
"I love this wallet for smooth and simple UI"
I can use my crypto tokens for various activites. for example I was holding my XTZ tokens for longer period but after checking earn feature on zeng...
Colin L.
CL
Colin L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Zengo is excellent and super secure and is one of the beat"
Zengo has the best security way more then another wallet
Meg P.
MP
Meg P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use and excellent customer service!"
The app is very user friendly and easy to navigate. A new wallet address is generated for each deposit which increases the security of the wallet w...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
5 people requested security information

Zengo Wallet Media

Zengo Wallet Demo - Upgrade to the most secure crypto wallet
Zengo wallet is secure by default. Over 1 million customers, and 0 wallets hacked, ever.
Zengo Wallet Demo - Buy, sell, trade and earn crypto - simply and securely
Supporting over 380 crypto assets. Buy using PayPal, credit and debit cards, Apple Pay, Google Pay, or bank transfer.
Zengo Wallet Demo - Never lose access to your crypto
With 3-factor authentication and no seed-phrase vulnerability, rest easy knowing your assets are safeguarded by industry-leading technology.
Zengo Wallet Demo - 24/7 live support
Our live support team is always available to assist.
Zengo Wallet Demo - No seed phrase vulnerability
Powered by MPC cryptography means your self custody wallet has no seed phrase that can be lost or stolen.
Zengo Wallet Demo - Get even more with Zengo Pro
Unlock a suite of premium industry-first security features. Multiple wallets. Theft Protection features to protect your assets from unauthorized withdrawals. A built-in Web3 Firewall. Secure your assets with Legacy Transfer - the industry’s first inheritance-like feature available to all Pro c...
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Have you used Zengo Wallet before?
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214 Zengo Wallet Reviews

4.6 out of 5
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214 Zengo Wallet Reviews
4.6 out of 5
214 Zengo Wallet Reviews
4.6 out of 5

Zengo Wallet Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Zengo WalletQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Meg P.
MP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Zengo Wallet?

The app is very user friendly and easy to navigate. A new wallet address is generated for each deposit which increases the security of the wallet which is not something that many other Crypto wallets do. Also, when I've had questions or concerns, the customer service representatives I've spoken with were friendly, helpful, and quick. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

I would like if ZenGo provided me with a debit card that I could use making my account more accessible. I also think it would be great if a larger variety of Cryptocurrencies were supported but that's not a huge deal to me at this point. Review collected by and hosted on G2.com.

What problems is Zengo Wallet solving and how is that benefiting you?

The biggest reason I began utilizing ZenGo was for the extra level of security provided by generating a new wallet address for each transaction. There are only a handful of Crypto wallets to do this; ZenGo being one. Review collected by and hosted on G2.com.

WM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Zengo Wallet?

The clean UI and it's fluidity.

It's very easy to use the ZenGo Wallet, even if you're not the most experienced crypto user.

It also feels very safe to use and it's very cheap comparing to others. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

Wen dark mode? Ahah

They could also have Portuguese language, since there is a huge comunity that speaks that and don't really understand English or French. Review collected by and hosted on G2.com.

What problems is Zengo Wallet solving and how is that benefiting you?

The main problem for every crypto lover is undoubtedly the fees. When you're trying to make as much as possible, it's really important that you have a partner that doesn't charges you a ridiculous amount of money (fees).

Also, ZenGo is extremely fast as an OnRamp, so it suits me very well :) Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zengo Wallet?

The simplicity of it and its security. No hassle and full security. It's very easy to create an account and start running with it.

I use it anytime something crypto related comes up.

The support team is always helpful and the FAQ is good enough to help you navigate the main issues. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

I feel that some obvious assets are missing from the list of supported assets and I don't understand why. XRP and HBAR being an example. It's the only reason for which I keep assets in other places...

I also feel that under each asset, wheter cryptocurrency or NFT, there should be the history of transactions for said asset. I should not need to go into the history tab to find a specific transaction under a specific asset. Review collected by and hosted on G2.com.

What problems is Zengo Wallet solving and how is that benefiting you?

Simplicity and security. I feel safe and it's easy to use. Not many other things are needed with these types of products. Review collected by and hosted on G2.com.

Meir R.
MR
Graphic Illustrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zengo Wallet?

The application interface is intuitive and clear. You have to "try hard" not to understand how it works. Unlike other wallets I have on my phone, I found it to be very easy to use. The conversion process is smooth and fast, and it also has impressive stability. I tend to use this application because of its unique encryption method, and therefore I also recommend it to family members. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

לאחרונה האפלקציה עברה שינוי מבחינת עיצוב, לדעתי הקודם היה נקי יותר וקל להתמצאות, עכשיו קצת יותר כבד לי.

מבחינת עמלות, העמלה מופיעה לפני העברה, ומחושבת מיתרת הארנק, ובמידה ואין לך יתרה לממן את העמלה, העסקה לא תאושר, לדעתי כדאי להוסיף אפשרות שהעמלה תנוכה מסך העסקה.

עבודה עם NFT לא הייתה יציבה, וכשניסיתי להתחבר עם הארנק לפלטפורמות מכירה, נתקלתי לא אחת בהודעות שגיאה, או בחוסר זיהוי של הארנק בצד שלישי.

בגדול אפליקציה טובה בפער משאר ארנקים זמינים. Review collected by and hosted on G2.com.

What problems is Zengo Wallet solving and how is that benefiting you?

I use it frequently for money transfers or conversions in a short time. The significant advantage of the application is the ability to open a wallet without saving the encryption password, which saves me a lot of time when opening the account. Review collected by and hosted on G2.com.

Jordan M.
JM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Zengo Wallet?

What I like best about Zengo is the simplicity of the recovery process if you need it on a new device. It makes a face map of you when you originally start a wallet and when it needs to be recovered it just scans your face and can recover your wallet from there. Also it is super easy to send and receive any of the many cryptocurrencys they support! Zango is by far my go to wallet for anything crypto related! Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

If I'm being honest there is nothing that I actually dislike about Zengo Wallet, it excels in everything I look for in a crypto wallet plus it has tons of extras I never would have thought of asking for. Review collected by and hosted on G2.com.

What problems is Zengo Wallet solving and how is that benefiting you?

The problem Zengo Wallet is solving is how easy it makes it too send and receive Cryptocurrency, and that is benefiting me by making it extremely simple to send and receive any crypto they support. Review collected by and hosted on G2.com.

Chokri A.
CA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Zengo Wallet?

I like the biometric security feature, easy to use interface and the buy/sell crypto feature is very awesome. The ZenGo support is very helpful and the wallet is safe for daily crypto transfer and exchange.

* Review update: I still stand by my opinion on Zengo and they have even increased the security by integrating "ClearSign" the Web3 firewall & MPC instead of seed phrases, which at my opinion give Zengo a level of security unmatched by industry alternatives. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

It will be great to integrate more chains like polygon, avalanche, BSC or others blockchains

* Review update: already more blockchains added + NFT feature Review collected by and hosted on G2.com.

Recommendations to others considering Zengo Wallet:

ZenGo is a powerful crypto wallet, it meet all crypto users requirements, ease of use with strong security and they providing helpful support, just be careful when using the biometric vérification feature (need some attention lhe same as the backup of mnemonic phrase in others wallets) Review collected by and hosted on G2.com.

What problems is Zengo Wallet solving and how is that benefiting you?

Offering biometric security verification instead of passphrase seed is solving the most common problem with losing the mnemonic phrase (at least for me)

* Review update: I have installed & re-installed Zengo many times (after changing my smartphone) and never had a problem with recovering my wallet or my funds, by utilizing the biometric feature back up. Review collected by and hosted on G2.com.

Response from Ari Gore of Zengo Wallet

Thanks for the review! 🙏

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Zengo Wallet?

I have been using Zengo for over a year, and I'm a very happy customer.

What I like the most is that the wallet is self-custodial (=decentralized), but offers some features that centralised exchanges offer, like withdrawal of crypto to a bank account.

Zengo uses third party services for the withdrawals, but it's built into the app, so that you don't need to leave it when doing a withdrawal. In the past they only had one (expensive) withdrawal option, but now you can choose between 4 different services. Some are cheaper than the other. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

Zengo recently introduced "pro plans" which are quite expensive and offee security features that should have been free to all users.

Security is fundamental when it comes to a crypto wallet. Hiding security features behind a paywall is an "interesting" business decision.

Overall I'm happy though. I can't wait for the app to keep growing. Review collected by and hosted on G2.com.

What problems is Zengo Wallet solving and how is that benefiting you?

It allows me to receive bitcoin and transfer it to euros easily. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Zengo Wallet?

Facial recovery for lost accounts make it easy to not have to worry about passwords. I've lost my private keys a cou0ple times for other wallets and it's why I was excited to give Zengo a try and have had zero issues over the last three years using it. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

Storing the security info in the cloud makes me concerned about deleting it by accident. But so far so good. I also don't like that they don't keep a separate gas wallet in case somoene sends us ERC-20 tokens and we don't have any ETH in our wallet. Review collected by and hosted on G2.com.

Recommendations to others considering Zengo Wallet:

Always keep Ethereum in your wallet to move tokens around. Review collected by and hosted on G2.com.

What problems is Zengo Wallet solving and how is that benefiting you?

Storing crypto in a relatively worry free way. By keeping keys tied to our face scan and stored in the cloud, I don't have to worry about losing my keys and all the funds in my wallet. Most wallets make us write down out keys and store them somewhere safe. Most people jsut store them on their computer, defeating the purpose and they have been stolen by hackers. Zengo alleviates this. Review collected by and hosted on G2.com.

Angie M.
AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zengo Wallet?

I was concerned about switching over from another provider especially being brand new to crypto. It has been an easy process to get to know and the c/s have been very prompt at addressing my questions. I am looking forward to familiarizing myself more as I learn from using my Zengo wallet everyday. Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

I'm still learning about the fees associated with using the third party exchanges for transferring cash from and to my banking account. Review collected by and hosted on G2.com.

What problems is Zengo Wallet solving and how is that benefiting you?

Zengo has provided a secure and easy to use wallet for me to deposit my salary from an online work platform and has allowed me to complete transactions with other users, as well as to and from my Canadian banking institution. Review collected by and hosted on G2.com.

Jarine L.
JL
Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Zengo Wallet?

I was pleasantly surprised with how easy it was to choose and buy crypto. It can be daunting when you first start on your crypto journey, but their podcast has helped immensely. I will encourage anybody who would like to start buying crypto to start with Zengo! Review collected by and hosted on G2.com.

What do you dislike about Zengo Wallet?

I would like to see more ways in which I can earn interest by lending out my crypto to other companies and grow my money faster. Review collected by and hosted on G2.com.

What problems is Zengo Wallet solving and how is that benefiting you?

A recently added product from Zengo is Legacy Transfer. This allows for an easy transfer of your crypto wallet to an heir when you die. Review collected by and hosted on G2.com.