Compare CRMNEXT and Oracle Siebel

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At a Glance
CRMNEXT
CRMNEXT
Star Rating
(19)4.1 out of 5
Market Segments
Enterprise (73.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about CRMNEXT
Oracle Siebel
Oracle Siebel
Star Rating
(440)3.5 out of 5
Market Segments
Enterprise (63.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Oracle Siebel
Featured Products

CRMNEXT vs Oracle Siebel

When assessing the two solutions, reviewers found CRMNEXT easier to use, set up, and administer. Reviewers also preferred doing business with CRMNEXT overall.

  • Reviewers felt that CRMNEXT meets the needs of their business better than Oracle Siebel.
  • When comparing quality of ongoing product support, reviewers felt that CRMNEXT is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of CRMNEXT over Oracle Siebel.
Pricing
Entry-Level Pricing
CRMNEXT
No pricing available
Oracle Siebel
No pricing available
Free Trial
CRMNEXT
No trial information available
Oracle Siebel
No trial information available
Ratings
Meets Requirements
8.0
18
7.6
330
Ease of Use
8.5
18
6.7
334
Ease of Setup
7.7
10
6.2
95
Ease of Admin
7.8
10
6.6
96
Quality of Support
7.8
18
7.1
293
Has the product been a good partner in doing business?
7.7
10
7.1
93
Product Direction (% positive)
8.6
17
4.8
328
Features by Category
Not enough data
7.5
302
Sales Force Automation
Not enough data
7.5
215
|
Verified
Not enough data
7.3
159
|
Verified
Not enough data
7.2
200
|
Verified
Not enough data
7.4
227
|
Verified
Not enough data
7.4
173
|
Verified
Not enough data
7.3
194
|
Verified
Not enough data
7.2
182
|
Verified
Not enough data
7.5
183
|
Verified
Not enough data
7.5
188
|
Verified
Marketing Automation
Not enough data
7.3
151
|
Verified
Not enough data
7.5
157
|
Verified
Not enough data
7.4
163
|
Verified
Not enough data
7.5
136
|
Verified
Customer Support
Not enough data
7.9
173
|
Verified
Not enough data
7.6
173
|
Verified
Not enough data
7.6
171
|
Verified
Not enough data
7.8
161
|
Verified
Not enough data
7.7
159
|
Verified
Reporting & Analytics
Not enough data
7.6
200
|
Verified
Not enough data
7.4
201
|
Verified
Not enough data
7.4
170
|
Verified
Mobile & Social
Not enough data
7.1
126
|
Verified
Not enough data
7.3
119
|
Verified
Not enough data
7.3
118
|
Verified
Platform
Not enough data
7.3
62
|
Verified
Not enough data
7.8
68
|
Verified
Not enough data
8.0
64
|
Verified
Not enough data
7.8
53
|
Verified
Not enough data
7.7
58
|
Verified
Not enough data
7.4
54
|
Verified
Not enough data
7.3
59
|
Verified
Not enough data
7.3
59
|
Verified
Integration
Not enough data
7.6
71
|
Verified
Not enough data
8.0
56
|
Verified
Not enough data
7.6
53
|
Verified
Generative AI
Not enough data
Feature Not Available
Financial Services CRMHide 20 FeaturesShow 20 Features
8.4
15
Not enough data
Content
8.2
11
Not enough data
Platform Additional Functionality
8.8
12
Not enough data
7.6
12
Not enough data
8.3
7
Not enough data
7.9
11
Not enough data
9.0
7
Not enough data
Platform Reporting and Analytics
7.4
11
Not enough data
9.3
5
Not enough data
Customer Support
8.3
13
Not enough data
7.7
8
Not enough data
8.3
6
Not enough data
6.3
9
Not enough data
Marketing Automation
9.1
9
Not enough data
9.0
10
Not enough data
9.0
7
Not enough data
Sales Force Automation
8.7
9
Not enough data
8.7
9
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CRMNEXT
CRMNEXT
Oracle Siebel
Oracle Siebel
CRMNEXT and Oracle Siebel share no categories
Unique Categories
CRMNEXT
CRMNEXT is categorized as Financial Services CRM
Oracle Siebel
Oracle Siebel is categorized as CRM
Reviews
Reviewers' Company Size
CRMNEXT
CRMNEXT
Small-Business(50 or fewer emp.)
0%
Mid-Market(51-1000 emp.)
26.3%
Enterprise(> 1000 emp.)
73.7%
Oracle Siebel
Oracle Siebel
Small-Business(50 or fewer emp.)
12.5%
Mid-Market(51-1000 emp.)
24.4%
Enterprise(> 1000 emp.)
63.1%
Reviewers' Industry
CRMNEXT
CRMNEXT
Insurance
36.8%
Banking
31.6%
Financial Services
10.5%
Medical Devices
5.3%
Mechanical or Industrial Engineering
5.3%
Other
10.5%
Oracle Siebel
Oracle Siebel
Information Technology and Services
13.4%
Computer Software
8.7%
Telecommunications
8.0%
Financial Services
5.9%
Retail
4.9%
Other
59.1%
Most Helpful Reviews
CRMNEXT
CRMNEXT
Most Helpful Favorable Review
SB
Sachin B.
Verified User in Banking

Easy to navigate 360 degree view

Most Helpful Critical Review
RK
Ravi K.
Verified User in Insurance

Very big Challenge that I observe of skilled resources to deliver the content seamlessly.

Oracle Siebel
Oracle Siebel
Most Helpful Favorable Review
TF
Timur F.
Verified User in Financial Services

Comprehensive data model. Strong workflow engine. Several integration options. With Open UI it is now not IE only product. Introduction of CRM Desktop plugin for Outlook gives nice offline capabilities without installation of additional software.

Most Helpful Critical Review
Verified User in Oil & Energy
GO
Verified User in Oil & Energy

The user interface does not seem to be as updated as most other CRM systems like salesforce. Some of the features are not intuitive. In fact it can be very intimidating to first-time users. It does take some time to learn for those that are not very...

Alternatives
CRMNEXT
CRMNEXT Alternatives
Maximizer
Maximizer
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Redtail Technology
Redtail Technology
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Salesforce Financial Services Cloud
Salesforce
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Total Expert
Total Expert
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Oracle Siebel
Oracle Siebel Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Zoho CRM
Zoho
Add Zoho CRM
Dynamics 365 Sales
Microsoft Dynamics 365 Sales
Add Dynamics 365 Sales
Discussions
CRMNEXT
CRMNEXT Discussions
What is the best way to integrate systems without adding more layers
1 comment
JG
Hey Sachin! We integrate directly into the core which allows us to not add extra layers but a single layer where all systems can speak to one another. Our...Read more
What is a CRM tool?
1 comment
PB
CRM is basically customer relationship management and it helps the organization in maintaining a single source of customer information. There are different...Read more
Monty the Mongoose crying
CRMNEXT has no more discussions with answers
Oracle Siebel
Oracle Siebel Discussions
What language is Siebel written in?
3 comments
MS
JavaScriptRead more
What's the best way to practice the navigation in the software?
1 comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is Oracle Siebel used for?
1 comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more