Compare Creatio and monday CRM 
At a Glance
Market Segments
Small-Business (44.7% of reviews)
Small-Business (78.6% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
$12.00 Per Month
Creatio
Star Rating
(272)4.7 out of 5
Market Segments
Small-Business (44.7% of reviews)
Entry-Level Pricing
Starting at $25.00 1 user Per Month
Free Trial is available
Browse all 4 pricing plansmonday CRM
Star Rating
(918)4.6 out of 5
Market Segments
Small-Business (78.6% of reviews)
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Creatio excels in Sales Force Automation, particularly in Contact & Account Management with a score of 9.0, while monday CRM scores lower at 8.5. Reviewers mention that Creatio's interface for managing contacts is intuitive and user-friendly.
- Reviewers mention that Creatio's Email Marketing capabilities, especially in Manage Email Lists and Email Deliverability, are superior, scoring 9.4 and 9.3 respectively, compared to monday CRM's lower scores of 7.6 and 7.5. Users appreciate the robust features for segmenting and targeting email campaigns in Creatio.
- G2 users highlight that Creatio's Customer Support is highly rated, with a score of 9.1 for Case Management, while monday CRM only scores 8.4. Reviewers say that Creatio's support team is responsive and helpful, making it easier to resolve issues quickly.
- Users on G2 report that Creatio offers better Marketing Automation features, particularly in Lead Management with a score of 9.0, compared to monday CRM's 8.6. Reviewers mention that Creatio's lead tracking and nurturing capabilities are more comprehensive and effective.
- Reviewers mention that monday CRM shines in Sales Management, particularly in Live Pipeline Management, scoring 9.0, while Creatio scores 8.6. Users appreciate the real-time visibility into sales pipelines that monday CRM provides, which helps in making informed decisions.
- Users report that both platforms have strong Integration capabilities, but Creatio scores higher in Data Import & Export Tools with 9.7 compared to monday CRM's 8.2. Reviewers say that Creatio's seamless integration with other tools enhances workflow efficiency significantly.
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Pricing
Entry-Level Pricing
Creatio
Growth
Starting at $25.00
1 user Per Month
Provide automation to SMB clients
- No-code user interface designer
- Customization via scripts
- Unlimited number of records
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Creatio
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
9.1
210
8.6
660
Ease of Use
9.1
211
8.9
672
Ease of Setup
8.3
112
8.5
468
Ease of Admin
8.5
112
8.9
390
Quality of Support
9.2
208
8.6
580
Has the product been a good partner in doing business?
9.3
111
8.9
384
Product Direction (% positive)
9.2
195
9.3
637
Features by Category
Sales Force Automation
9.0
146
|
Verified
8.5
425
9.0
84
7.9
361
8.9
137
|
Verified
8.5
422
8.7
140
|
Verified
8.8
459
8.7
109
|
Verified
7.8
332
8.7
125
|
Verified
8.3
382
8.6
122
|
Verified
7.8
338
8.8
118
|
Verified
7.6
341
8.9
114
|
Verified
8.0
370
Marketing Automation
8.8
125
|
Verified
7.6
352
8.9
116
|
Verified
7.8
346
9.0
134
|
Verified
8.6
412
8.9
102
|
Verified
7.5
324
Customer Support
9.1
115
|
Verified
8.4
364
8.7
106
|
Verified
8.0
304
8.8
121
|
Verified
8.4
327
8.8
103
|
Verified
7.1
290
9.1
109
|
Verified
8.0
344
Reporting & Analytics
8.7
139
|
Verified
8.3
397
9.0
147
|
Verified
8.7
452
8.6
113
|
Verified
8.1
359
Mobile & Social
8.6
108
|
Verified
8.0
280
8.5
103
|
Verified
7.4
247
8.4
115
|
Verified
7.8
364
Platform
8.8
88
|
Verified
8.8
407
9.0
89
|
Verified
8.8
399
8.7
89
|
Verified
8.7
413
8.7
62
8.1
338
8.9
71
|
Verified
7.6
288
8.7
74
|
Verified
8.0
370
8.7
84
|
Verified
8.6
397
8.6
69
|
Verified
7.9
336
Integration
8.8
90
|
Verified
8.3
377
8.7
74
|
Verified
8.0
327
8.4
69
8.1
318
Generative AI
Feature Not Available
7.2
216
Email Marketing
9.3
5
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
9.5
7
Not enough data
Platform
9.6
9
Not enough data
9.3
5
Not enough data
9.5
7
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.7
6
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Retail Distributed Order Management SystemsHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Control
Not enough data
Not enough data
Not enough data
Not enough data
Omni-Channel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
9.0
18
Not enough data
8.7
18
Not enough data
8.7
15
Not enough data
8.9
20
Not enough data
Management
8.9
15
Not enough data
8.7
14
Not enough data
8.8
16
Not enough data
Generative AI
Feature Not Available
Not enough data
Channels
8.8
17
|
Verified
Not enough data
8.1
17
|
Verified
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.8
19
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.5
19
Not enough data
8.6
18
Not enough data
8.9
19
|
Verified
Not enough data
8.5
14
Not enough data
7.9
15
Not enough data
8.4
16
Not enough data
8.1
16
|
Verified
Not enough data
8.5
17
|
Verified
Not enough data
Administrative
8.3
19
|
Verified
Not enough data
9.3
22
|
Verified
Not enough data
9.0
23
|
Verified
Not enough data
7.7
15
Not enough data
9.2
18
Not enough data
Digital Workflows
8.9
9
Not enough data
9.4
12
Not enough data
9.0
12
Not enough data
Forms
9.2
11
Not enough data
9.1
11
Not enough data
8.8
11
Not enough data
Automation
9.3
12
Not enough data
9.4
11
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
Lead Monitoring
8.7
5
Not enough data
9.0
7
Not enough data
Not enough data
Not enough data
Data Capture
7.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
6
Not enough data
8.8
7
Not enough data
Customization
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Data Sourcing
8.8
20
Not enough data
8.9
21
Not enough data
8.3
17
Not enough data
8.5
23
Not enough data
8.8
18
Not enough data
Predictive Analytics
9.3
19
Not enough data
8.9
20
Not enough data
8.6
17
Not enough data
8.8
20
Not enough data
Sales Management
8.6
23
Not enough data
8.8
18
Not enough data
9.2
21
Not enough data
8.7
24
Not enough data
User Interface Design
9.6
16
Not enough data
8.9
17
Not enough data
8.9
18
Not enough data
9.5
22
Not enough data
Data Control
8.9
19
Not enough data
8.9
19
Not enough data
9.4
19
Not enough data
Publishing
9.3
18
Not enough data
8.9
17
Not enough data
9.0
17
Not enough data
Analytics
Not enough data
8.0
114
Not enough data
7.9
92
Not enough data
Feature Not Available
Customizations
Not enough data
8.1
134
Not enough data
8.1
41
Not enough data
8.6
138
Not enough data
8.2
37
Not enough data
8.1
134
Generative AI
Not enough data
7.7
83
Incentives
Not enough data
7.4
169
Not enough data
7.9
185
Not enough data
7.6
164
Not enough data
7.9
176
Personalization
Not enough data
8.3
211
Not enough data
8.3
199
Not enough data
8.9
226
Not enough data
8.7
198
Administrative
Not enough data
8.2
207
Not enough data
8.3
198
Not enough data
7.8
152
Categories
Categories
Shared Categories
Creatio and monday CRM are categorized as CRM and Sales Platforms
Reviews
Reviewers' Company Size
Creatio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.8%
Computer Software
10.0%
Financial Services
5.7%
Banking
4.8%
Telecommunications
3.1%
Other
57.6%
Marketing and Advertising
12.1%
Information Technology and Services
7.9%
Computer Software
5.1%
Construction
4.6%
Real Estate
4.0%
Other
66.4%
Most Helpful Reviews
Creatio
Most Helpful Favorable Review
Tommie M.
Verified User in Information Technology and Services
I have used BPMonline since 2005. When we first started to look for a CRM system, hardly any of the products we looked at had the main feature what we wanted; the ability to view a list of any item or type of object (Customer, Contact, Lead, Opportunity,...
Most Helpful Critical Review
Verified User in Human Resources
I feel like because it is so detailed, there are way too many clicks. For example, from Creating an Account to Adding a Content, I shouldn't have to click 10+ different spots. (this might be how our company has it set up). Also, the marketing arm for us...
monday CRM
Most Helpful Favorable Review
Adrit L.
Verified User in Alternative Medicine
A lot of details can be included under one umbrella. As a content creator, I have been able to add content, get them reviewed, add or remove articles, make substantial changes to our websites, add new members, view task progress, add deadlines for team...
Most Helpful Critical Review
Lawrence S.
Verified User in Marketing and Advertising
I purchased the Pro software, which apparently includes "Guest access". I spent three weeks getting everything set up with 15 sub boards. I shared the sub board with my client and they couldn't see anything. Because the sub-board is mirroring columns from...
Tommie M.
Verified User in Information Technology and Services
I have used BPMonline since 2005. When we first started to look for a CRM system, hardly any of the products we looked at had the main feature what we wanted; the ability to view a list of any item or type of object (Customer, Contact, Lead, Opportunity,...
Adrit L.
Verified User in Alternative Medicine
A lot of details can be included under one umbrella. As a content creator, I have been able to add content, get them reviewed, add or remove articles, make substantial changes to our websites, add new members, view task progress, add deadlines for team...
Verified User in Human Resources
I feel like because it is so detailed, there are way too many clicks. For example, from Creating an Account to Adding a Content, I shouldn't have to click 10+ different spots. (this might be how our company has it set up). Also, the marketing arm for us...
Lawrence S.
Verified User in Marketing and Advertising
I purchased the Pro software, which apparently includes "Guest access". I spent three weeks getting everything set up with 15 sub boards. I shared the sub board with my client and they couldn't see anything. Because the sub-board is mirroring columns from...
Alternatives
Discussions
what makes bpm'online better than other CRM systems
2 comments
CZ
It's easier to organize customer data, better plan activities and analyze them. Campaigns are now better and information can be used in more effective ways.Read more
Creatio has no more discussions with answers
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
1 comment
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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