Compare Crashlytics and Instabug 
At a Glance
Market Segments
Small-Business (51.5% of reviews)
Small-Business (61.2% of reviews)
Entry-Level Pricing
No pricing available
Starting at $249.00 25000 Sessions Per Month
Crashlytics
Star Rating
(68)4.5 out of 5
Market Segments
Small-Business (51.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CrashlyticsInstabug
Star Rating
(234)4.3 out of 5
Market Segments
Small-Business (61.2% of reviews)
Entry-Level Pricing
Starting at $249.00 25000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Crashlytics excels in Crash Monitoring, with features like Constant Monitoring and Timely Alerts rated at 8.8, ensuring that developers are promptly informed of issues. In contrast, Instabug's performance in this area is slightly lower, with users mentioning that while it provides good monitoring, it lacks the same level of immediacy in alerts.
- Reviewers mention that Instabug shines in Quality of Support, scoring 8.8 compared to Crashlytics' 7.9. Users on G2 appreciate Instabug's responsive customer service and detailed documentation, which they find helpful for troubleshooting and onboarding.
- G2 users highlight that both products perform well in User Reports and Feedback, but Crashlytics has a slight edge with a score of 8.9. Reviewers say that the user-friendly interface for reporting bugs makes it easier for end-users to communicate issues effectively.
- Users say that Instabug's Feedback Collection feature is particularly robust, scoring 8.0, which allows for seamless integration of user feedback into the development process. In comparison, Crashlytics' feedback mechanisms are functional but not as comprehensive, leading to some user frustration.
- Reviewers mention that both platforms offer solid Analytics capabilities, but Crashlytics' score of 7.8 is slightly lower than Instabug's 8.3. Users report that Instabug provides more detailed insights into user behavior, which helps in making informed decisions about app improvements.
- Users on G2 report that while both products have their strengths, Crashlytics is favored for its Ease of Setup with a score of 8.9, making it a go-to choice for teams looking to implement crash reporting quickly. Instabug, with a score of 8.6, is still user-friendly but may require a bit more configuration to get started.
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Pricing
Entry-Level Pricing
Crashlytics
No pricing availableInstabug
Basic
Starting at $249.00
25000 Sessions Per Month
Comprehensive bug and crash reporters for apps before release
- Comprehensive bug and crash reporters for apps before release
- Integrate with Slack, Jira and more
- Team collaboration
Free Trial
Crashlytics
No trial information availableInstabug
Free Trial is available
Ratings
Meets Requirements
8.8
64
8.7
201
Ease of Use
8.7
64
8.7
204
Ease of Setup
8.9
22
8.6
109
Ease of Admin
8.8
22
8.2
113
Quality of Support
7.9
43
8.8
183
Has the product been a good partner in doing business?
9.2
14
8.7
108
Product Direction (% positive)
7.8
64
8.1
196
Features by Category
User Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.5
41
Not enough data
8.6
40
Not enough data
8.0
37
Bug Monitoring
Not enough data
7.8
31
Not enough data
8.5
38
Not enough data
8.2
34
Crash Monitoring
Not enough data
8.8
23
Not enough data
8.8
23
Not enough data
8.9
29
Crash Data
Not enough data
8.2
24
Not enough data
8.3
23
Not enough data
7.7
27
Metrics
Not enough data
Feature Not Available
Not enough data
7.4
14
Not enough data
8.1
13
Not enough data
Feature Not Available
Not enough data
8.3
11
Monitoring
Not enough data
8.5
9
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
6.3
5
Not enough data
7.0
5
Response
Not enough data
8.5
9
Not enough data
8.6
7
Not enough data
8.1
6
Performance
Not enough data
7.7
5
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Survey Management
Not enough data
7.3
13
|
Verified
Not enough data
7.6
13
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
7.5
14
Process Management
Not enough data
7.8
12
|
Verified
Not enough data
7.1
11
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
System Management
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
|
Verified
Metrics
Not enough data
Feature Not Available
Not enough data
7.4
14
Not enough data
8.1
13
Not enough data
Feature Not Available
Not enough data
8.3
11
Categories
Categories
Shared Categories
Crashlytics and Instabug are categorized as Mobile Crash Reporting
Unique Categories
Crashlytics has no unique categories
Instabug is categorized as Mobile App Debugging, Bug Tracking, Application Performance Monitoring (APM), Enterprise Feedback Management, and Session Replay
Reviews
Reviewers' Company Size
Crashlytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Instabug
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.1%
Information Technology and Services
13.2%
Consumer Services
11.8%
Internet
10.3%
Higher Education
5.9%
Other
36.8%
Computer Software
22.9%
Information Technology and Services
8.4%
Financial Services
6.6%
Internet
4.4%
Consumer Services
3.5%
Other
54.2%
Most Helpful Reviews
Crashlytics
Most Helpful Favorable Review
Anthony G.
Verified User in Entertainment
Crashlytics is best at quickly presenting the exact data I'm looking for and allowing me dig deeper without overwhelming me with UI options. Being able to sort data by releases is really useful to see how issues develop over time, and the graph...
Most Helpful Critical Review
Verified User in Telecommunications
the user interface could probably be improved, the browser sometimes misbehaves with crashlytics page
Instabug
Most Helpful Favorable Review
Verified User in Computer Software
This tool allows my team to really focus on building a great customer experience for our mobile apps. It takes the time away from bug management and lets you focus on what matters.
Most Helpful Critical Review
Verified User in Internet
A lot of features are missing implementation and not documented. It is clearly a young product.
Anthony G.
Verified User in Entertainment
Crashlytics is best at quickly presenting the exact data I'm looking for and allowing me dig deeper without overwhelming me with UI options. Being able to sort data by releases is really useful to see how issues develop over time, and the graph...
Verified User in Computer Software
This tool allows my team to really focus on building a great customer experience for our mobile apps. It takes the time away from bug management and lets you focus on what matters.
Verified User in Telecommunications
the user interface could probably be improved, the browser sometimes misbehaves with crashlytics page
Verified User in Internet
A lot of features are missing implementation and not documented. It is clearly a young product.
Discussions
Crashlytics has no discussions with answers
What is the best way to get a better birds eye view of the sentiment/polarity of the user verbatims?
2 comments
NA
Hi Stephen,
This is Nour from Instabug team! Thank you for your feedback, it really sounds interesting and we'd love to have a further discussion about...Read more
What is Instabug?
1 comment
Official Response from Instabug
Instabug is providing in-app feedback and bug reporting to mobile apps. It provides a seamless way for two-way communication with users, while providing...Read more
How does Instabug work?
1 comment
Official Response from Instabug
It starts with the mobile app developer integrating our SDK into the app in a process that takes less than a minute to be done. Then whenever a user wants to...Read more
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