- Home
- ...
- Mobile Crash Reporting Software
- Countly
- Matomo (formerly Piwik)
- Countly-vs-Matomo (formerly Piwik)
Compare Countly and Matomo (Formerly Piwik) 
At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (55.6% of reviews)
Entry-Level Pricing
Free forever
FREE download
Countly
Star Rating
(19)4.1 out of 5
Market Segments
Small-Business (57.9% of reviews)
Entry-Level Pricing
Free forever
Browse all 2 pricing plansMatomo (Formerly Piwik)
Star Rating
(91)4.2 out of 5
Market Segments
Small-Business (55.6% of reviews)
Entry-Level Pricing
FREE download
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Matomo excels in "Custom Event Tracking," with a score of 8.2, allowing for detailed tracking of user interactions, while Countly's similar feature is rated lower, indicating a potential gap in customization options.
- Reviewers mention that Countly shines in "Real-Time Reporting," scoring 9.0, which is crucial for businesses needing immediate insights, whereas Matomo's score of 8.3 suggests it may not be as responsive in delivering real-time data.
- G2 users highlight Matomo's strong performance in "Entry and Exit Pages" with a score of 9.1, providing valuable insights into user navigation, while Countly's score of 8.9, although good, indicates it may not offer the same depth of analysis.
- Users on G2 report that Countly's "User Identification" features are robust, scoring 9.3, which helps in understanding user demographics effectively, while Matomo's capabilities in this area are not as highly rated, suggesting a potential limitation.
- Reviewers say that Matomo's "Quality of Support" is rated at 7.7, which some users find lacking compared to Countly's score of 7.8, indicating that Countly may provide slightly better customer service experiences.
- Users report that Countly's "User, Role, and Access Management" feature is rated 9.2, making it a strong choice for organizations needing detailed user permissions, while Matomo's score of 8.9 suggests it may not be as comprehensive in this area.
Featured Products
Sponsored
Reaktion
(2)
Digital Analytics
Visit Website
Pricing
Entry-Level Pricing
Countly
Community Edition
Free forever
Your own analytics server.
Power of open source meets analytics.
- Selection of Countly features
- Self-hosted
- Non-commercial use
Matomo (Formerly Piwik)
On-Premise (Self-Hosted)
FREE download
GPL v3+ licensed. Premium Features & Support options available.
Read more on whether On-Premise is right for you: https://matomo.org/what-is-on-premise/
Downloadable digital analytics plaform that runs on your servers and database and you 100% own the data.
Free Trial
Countly
Free Trial is available
Matomo (Formerly Piwik)
Free Trial is available
Ratings
Meets Requirements
8.1
18
8.5
76
Ease of Use
8.3
18
8.0
78
Ease of Setup
8.5
12
7.6
49
Ease of Admin
8.3
12
7.9
47
Quality of Support
7.8
17
7.7
48
Has the product been a good partner in doing business?
7.5
12
8.4
30
Product Direction (% positive)
9.3
17
8.2
76
Features by Category
Metrics
Not enough data
8.5
61
Not enough data
8.4
56
Not enough data
8.7
57
Not enough data
8.5
60
Not enough data
8.2
55
Not enough data
8.1
49
Not enough data
8.1
51
Not enough data
7.9
46
Not enough data
7.4
37
Reporting
Not enough data
8.3
57
Not enough data
8.1
40
Not enough data
8.2
42
Not enough data
7.8
48
Not enough data
8.1
37
Not enough data
8.0
42
Not enough data
8.3
54
Other
Not enough data
8.4
55
Not enough data
8.5
52
Not enough data
7.8
41
Not enough data
8.2
44
Not enough data
7.9
30
Not enough data
7.4
22
Not enough data
8.3
40
Administration
Not enough data
8.4
38
Not enough data
7.8
34
Not enough data
8.5
49
Not enough data
8.9
54
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Identification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Crash Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tools
Not enough data
8.2
13
Not enough data
9.3
20
Not enough data
8.7
15
Metrics
Not enough data
9.1
18
Not enough data
8.9
20
Not enough data
9.2
19
Not enough data
9.0
19
Not enough data
9.0
17
Not enough data
8.6
14
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Variation Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.3
12
Not enough data
8.3
8
Not enough data
8.6
11
Not enough data
8.5
10
Not enough data
Categories
Categories
Shared Categories
Countly and Matomo (Formerly Piwik) are categorized as Digital Analytics
Unique Categories
Countly is categorized as Push Notification, Mobile Crash Reporting, E-Commerce Analytics, Product Analytics, Mobile App Analytics, and Mobile App Optimization
Matomo (Formerly Piwik) is categorized as Content Analytics
Reviews
Reviewers' Company Size
Countly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Matomo (Formerly Piwik)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
31.6%
Computer Software
15.8%
Internet
10.5%
Utilities
5.3%
Telecommunications
5.3%
Other
31.6%
Marketing and Advertising
15.1%
Computer Software
10.5%
Internet
9.3%
Information Technology and Services
9.3%
Retail
4.7%
Other
51.2%
Most Helpful Reviews
Countly
Most Helpful Favorable Review
Shashank S.
Verified User in Retail
Must give koodos for making open source. Easily executed arrangement, whether you're intending to incorporate it into a site or a portable application. Best component must be its brilliant "division" that really permits you to penetrate more profound into...
Most Helpful Critical Review
Verified User in Hospital & Health Care
There were too many graphics components that slowed everything down and the intervals of the data did not make sense
Matomo (Formerly Piwik)
Most Helpful Favorable Review
Brad J.
Verified User in Computer Software
Piwik is a great alternative to Google Analytics if you need something to run on your own servers. It also helps to analyze traffic more closely by turning on features to track ip addresses. This allows for closer analysis of activity on your website. I...
Most Helpful Critical Review
Melissa L.
Verified User in Security and Investigations
Would like a better interface and shared data from screen to screen.
Shashank S.
Verified User in Retail
Must give koodos for making open source. Easily executed arrangement, whether you're intending to incorporate it into a site or a portable application. Best component must be its brilliant "division" that really permits you to penetrate more profound into...
Brad J.
Verified User in Computer Software
Piwik is a great alternative to Google Analytics if you need something to run on your own servers. It also helps to analyze traffic more closely by turning on features to track ip addresses. This allows for closer analysis of activity on your website. I...
Verified User in Hospital & Health Care
There were too many graphics components that slowed everything down and the intervals of the data did not make sense
Melissa L.
Verified User in Security and Investigations
Would like a better interface and shared data from screen to screen.
Alternatives
Discussions
Countly has no discussions with answers
Is the data your own?
3 comments
BT
If by security and privacy reasons you refer to GDPR framework, yes, Matomo has its privacy by design feature, allowing you to use this tool in complete...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
