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Compare Copper and Zoho CRM Plus 
Featured Products
At a Glance
Market Segments
Small-Business (79.2% of reviews)
Small-Business (57.6% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
$57.00 Per Month
Copper
Star Rating
(1,151)4.5 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansZoho CRM Plus
Star Rating
(91)4.4 out of 5
Market Segments
Small-Business (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
$57.00 Per Month
Learn more about Zoho CRM PlusCopper vs Zoho CRM Plus
When assessing the two solutions, reviewers found Copper easier to use, set up, and administer. Reviewers also preferred doing business with Copper overall.
- Reviewers felt that Copper meets the needs of their business better than Zoho CRM Plus.
- When comparing quality of ongoing product support, reviewers felt that Copper is the preferred option.
- When assessing product direction, Copper and Zoho CRM Plus received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Zoho CRM Plus
Zoho CRM Plus
$57.00
Per Month
Zoho CRM Plus unifies your sales, marketing, and support teams and helps you deliver a consistent, relevant experience, across every stage of the customer journey.
- CRM - Sales Force Automation
- Campaigns - Email Marketing Campaigns
- Desk - Customer Service Management
Free Trial
Copper
Free Trial is available
Zoho CRM Plus
Free Trial is available
Ratings
Meets Requirements
8.7
923
8.6
74
Ease of Use
9.1
934
8.4
76
Ease of Setup
8.7
438
8.2
56
Ease of Admin
8.9
417
8.6
30
Quality of Support
8.6
855
8.4
69
Has the product been a good partner in doing business?
9.0
412
8.6
29
Product Direction (% positive)
9.0
865
9.0
71
Features by Category
Sales Force Automation
8.9
652
|
Verified
8.7
52
|
Verified
Feature Not Available
7.8
48
|
Verified
8.8
656
|
Verified
8.2
49
|
Verified
8.4
655
|
Verified
8.3
48
|
Verified
7.6
354
|
Verified
8.1
44
|
Verified
8.8
531
|
Verified
8.3
45
|
Verified
7.9
338
8.3
44
|
Verified
7.6
311
8.0
46
|
Verified
8.3
404
8.4
45
|
Verified
Marketing Automation
7.9
434
|
Verified
8.2
48
|
Verified
Feature Not Available
8.2
48
|
Verified
8.6
593
|
Verified
8.5
49
|
Verified
Feature Not Available
8.2
44
|
Verified
Customer Support
8.2
389
8.2
46
|
Verified
8.0
398
8.0
51
|
Verified
8.2
453
7.8
51
|
Verified
7.8
316
7.5
47
|
Verified
8.0
352
8.0
49
|
Verified
Reporting & Analytics
8.1
561
|
Verified
8.5
51
|
Verified
8.3
637
|
Verified
8.3
50
|
Verified
8.1
473
|
Verified
8.3
46
|
Verified
Mobile & Social
8.1
349
|
Verified
8.3
48
|
Verified
8.1
335
|
Verified
8.1
47
|
Verified
8.4
471
|
Verified
8.5
45
|
Verified
Platform
8.3
319
|
Verified
8.7
34
|
Verified
8.4
315
|
Verified
8.5
35
|
Verified
8.6
330
|
Verified
8.4
35
|
Verified
8.0
197
|
Verified
7.9
34
|
Verified
7.7
157
8.0
35
|
Verified
7.7
226
8.0
35
|
Verified
8.7
328
|
Verified
8.6
37
|
Verified
7.8
193
8.3
34
|
Verified
Integration
8.6
303
|
Verified
8.4
35
|
Verified
8.2
252
|
Verified
8.2
35
|
Verified
7.9
238
|
Verified
8.1
33
|
Verified
Generative AI
6.5
32
8.1
27
Agentic AI - CRM
8.5
10
7.4
14
8.5
10
8.3
14
8.5
10
8.1
15
8.0
10
8.0
14
8.0
10
7.9
14
8.5
10
8.1
14
8.7
10
8.3
14
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
8.0
5
7.7
5
8.0
5
8.0
5
9.3
5
8.3
5
Incentives
Feature Not Available
8.7
5
8.3
5
8.7
5
8.7
5
7.3
5
8.3
5
9.0
5
Personalization
Feature Not Available
8.7
5
8.3
5
9.0
5
8.3
5
8.7
5
Feature Not Available
8.3
5
Administrative
8.0
5
8.3
5
Feature Not Available
7.7
5
8.3
5
7.3
5
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictive Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Sales Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Copper and Zoho CRM Plus are categorized as CRM and Sales Performance Management
Unique Categories
Copper is categorized as Email Tracking, Online Form Builder, Sales Analytics, and Google Workspace for Sales
Zoho CRM Plus is categorized as Customer Journey Analytics and AI Sales Assistant
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.7%
Information Technology and Services
8.3%
Computer Software
7.8%
Real Estate
6.9%
Financial Services
4.5%
Other
60.7%
Information Technology and Services
20.0%
Computer Software
10.6%
Financial Services
7.1%
Accounting
7.1%
Marketing and Advertising
4.7%
Other
50.6%
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 Comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 Comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 Comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
What are key features of a CRM system?
1 Comment
AR
Certain key features are customization, lead management, workflow automation, etc. A little advanced features are like sales forecasting and analytics.Read more
What apps come with Zoho CRM Plus?
1 Comment
SD
Zoho Desk, Zoho Projects, Zoho Sales IQ, Zoho CliqRead more
Zoho CRM Plus has no more discussions with answers
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