Compare Copper and Pipedrive 
At a Glance
Market Segments
Small-Business (79.4% of reviews)
Small-Business (70.3% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
$24.00 1 Seats Per Month
Copper
Star Rating
(1,135)4.5 out of 5
Market Segments
Small-Business (79.4% of reviews)
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,296)4.3 out of 5
Market Segments
Small-Business (70.3% of reviews)
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Ease of Use with a score of 8.9, while Copper slightly outperforms in Ease of Setup with a score of 8.7, indicating that users find Pipedrive more intuitive for daily tasks.
- Reviewers mention that Pipedrive's Sales Force Automation features, particularly Opportunity & Pipeline Management, are highly rated at 8.8, matching Copper's score, but users feel Pipedrive offers a more user-friendly interface for managing sales opportunities.
- G2 users highlight that Copper shines in Customer Support, particularly with its Knowledge Base rated at 8.2, which reviewers say provides comprehensive resources, whereas Pipedrive's score of 8.0 indicates room for improvement in support documentation.
- Users on G2 report that Pipedrive's Reporting & Analytics capabilities, especially in Forecasting with a score of 7.8, are effective for tracking sales performance, while Copper's 8.1 rating suggests it offers more advanced analytics features that users find beneficial for strategic planning.
- Reviewers mention that Copper's Integration APIs score of 8.2 is a standout feature, allowing for seamless connectivity with other tools, while Pipedrive's score of 8.0 indicates it also offers good integration options but may not be as robust.
- Users say that Pipedrive's Customization options, particularly in Custom Fields rated at 8.3, allow for tailored solutions that fit specific business needs, while Copper's 8.3 score in the same area suggests it provides similar flexibility but with a more complex setup process.
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Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Get started on the Google Workspace CRM with essential relationship management tools + Zapier.
- 1,000 contact limit
- Google Workspace integration
- Activity feed
Pipedrive
Essential
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Get organized and set up simple sales processes quickly:
- Lead, calendar and pipeline management
- Seamless data import and 400+ integrations
Free Trial
Copper
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.7
909
8.4
2,015
Ease of Use
9.1
919
8.8
2,044
Ease of Setup
8.7
423
8.7
1,091
Ease of Admin
8.9
415
8.6
815
Quality of Support
8.6
842
8.3
1,743
Has the product been a good partner in doing business?
9.0
410
8.7
787
Product Direction (% positive)
9.0
850
8.7
1,982
Features by Category
Sales Force Automation
8.9
638
|
Verified
8.5
1608
|
Verified
Feature Not Available
Feature Not Available
8.8
643
|
Verified
8.8
1645
|
Verified
8.4
641
|
Verified
8.6
1656
|
Verified
7.6
341
|
Verified
7.7
1233
|
Verified
8.8
517
|
Verified
8.3
717
|
Verified
7.9
324
7.6
1241
|
Verified
7.6
299
7.7
1197
8.4
391
7.8
1301
Marketing Automation
7.9
421
|
Verified
7.4
1133
|
Verified
Feature Not Available
7.5
1124
|
Verified
8.6
579
|
Verified
8.5
1451
|
Verified
Feature Not Available
7.5
1088
|
Verified
Customer Support
8.2
375
7.9
646
8.1
385
7.8
627
8.2
439
8.0
653
7.8
303
7.5
1122
8.0
339
7.7
605
Reporting & Analytics
8.1
548
|
Verified
7.9
1491
|
Verified
8.3
624
|
Verified
8.3
1579
|
Verified
8.1
460
|
Verified
7.8
1363
|
Verified
Mobile & Social
8.2
336
|
Verified
7.6
1080
|
Verified
8.1
322
|
Verified
7.4
1036
|
Verified
8.4
458
|
Verified
8.0
1240
|
Verified
Platform
8.3
308
|
Verified
8.2
960
|
Verified
8.4
304
|
Verified
8.2
947
8.6
320
|
Verified
8.4
984
|
Verified
8.0
187
|
Verified
8.2
808
|
Verified
7.6
147
7.3
706
|
Verified
7.7
215
7.9
812
8.7
317
|
Verified
8.7
957
|
Verified
7.8
182
7.8
775
Integration
8.6
293
|
Verified
8.1
897
|
Verified
8.2
242
|
Verified
8.0
835
|
Verified
7.8
228
|
Verified
7.9
774
|
Verified
Generative AI
5.9
19
Feature Not Available
Email Marketing
Not enough data
8.1
140
Not enough data
8.1
141
Not enough data
7.6
136
Not enough data
8.2
139
Not enough data
8.2
141
Not enough data
7.9
138
Not enough data
7.7
135
Not enough data
8.3
137
Not enough data
7.6
131
Reporting & Analytics
Not enough data
7.5
128
Not enough data
8.2
137
Platform
Not enough data
8.5
138
Not enough data
8.1
130
Not enough data
8.5
138
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integration
Not enough data
8.2
133
Not enough data
7.8
132
Not enough data
8.0
132
Not enough data
8.3
132
Not enough data
7.4
126
Not enough data
7.5
126
Customization
Not enough data
8.3
49
Not enough data
7.6
45
Not enough data
7.1
44
Not enough data
7.5
49
Additional Functionality
Not enough data
8.0
46
Not enough data
6.4
44
Not enough data
7.9
51
Not enough data
6.9
44
Not enough data
7.4
46
Data Sourcing
Not enough data
7.8
251
Not enough data
8.0
252
Not enough data
7.9
252
Not enough data
8.3
256
Not enough data
7.8
247
Predictive Analytics
Not enough data
7.7
250
Not enough data
7.7
252
Not enough data
7.2
235
Not enough data
7.7
246
Sales Management
Not enough data
8.6
262
Not enough data
7.5
242
Not enough data
8.2
250
Not enough data
8.7
262
Analytics
Not enough data
7.7
141
Not enough data
8.1
143
Not enough data
7.8
137
Customizations
Not enough data
8.0
146
Not enough data
8.2
139
Not enough data
8.3
150
Not enough data
7.9
145
Not enough data
8.3
143
Generative AI
Not enough data
Feature Not Available
Incentives
Not enough data
6.8
226
Not enough data
7.4
232
Not enough data
Feature Not Available
Not enough data
7.0
228
Personalization
Not enough data
7.6
242
Not enough data
7.6
236
Not enough data
8.1
251
Not enough data
7.8
240
Administrative
Not enough data
7.6
235
Not enough data
7.6
231
Not enough data
7.3
222
Categories
Categories
Shared Categories
Copper and Pipedrive are categorized as CRM
Unique Categories
Copper is categorized as Google Workspace for Sales
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Platforms, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Copper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.6%
Information Technology and Services
8.5%
Computer Software
7.7%
Real Estate
6.9%
Financial Services
4.5%
Other
60.7%
Computer Software
11.3%
Information Technology and Services
11.1%
Marketing and Advertising
10.7%
Financial Services
4.3%
Internet
3.7%
Other
59.0%
Most Helpful Reviews
Copper
Most Helpful Favorable Review
Andy B.
Verified User in Marketing and Advertising
Scheduling features, navigating a multitude of tools from Chrome Extension, seeing all tracked emails in one place.
Most Helpful Critical Review
William P.
Verified User in Management Consulting
The UI is a bit lackluster, I found most of my time was spent in sidebars rather than utilizing the full screen. The new projects feature is very basic, but it's there if you need it. The billing support is also very poor. They are quick to respond to...
Pipedrive
Most Helpful Favorable Review
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
Most Helpful Critical Review
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
Andy B.
Verified User in Marketing and Advertising
Scheduling features, navigating a multitude of tools from Chrome Extension, seeing all tracked emails in one place.
Jono C.
Verified User in Information Technology and Services
Before Pipedrive, we used a spreadsheet to track all our sales leads. It was headache inducing and non effective. We discovered our spreadsheet method was like attempting a lunar voyage with an origami spaceship. Then we found Pipedrive. Seriously, this...
William P.
Verified User in Management Consulting
The UI is a bit lackluster, I found most of my time was spent in sidebars rather than utilizing the full screen. The new projects feature is very basic, but it's there if you need it. The billing support is also very poor. They are quick to respond to...
Gareth S.
Verified User in Entertainment
They scam customers on their policy! If you deactivate a user, don't think you have actually lowered your user count... No! - They charge you for another full year for that user, even though they have been removed. When you complain they'll try their best...
Alternatives
Discussions
How seamless is the Gmail/Google Apps integration?
2 comments
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 comments
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 comment
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
What is the best way to use email marketing with Pipedrive?
3 comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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