Compare Copper and InStream

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At a Glance
Copper
Copper
Star Rating
(1,135)4.5 out of 5
Market Segments
Small-Business (79.4% of reviews)
Information
Entry-Level Pricing
Starting at $9.00 Per Month
Free Trial is available
Browse all 4 pricing plans
InStream
InStream
Star Rating
(117)4.2 out of 5
Market Segments
Small-Business (41.8% of reviews)
Information
Entry-Level Pricing
$0 per user
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Copper excels in Contact & Account Management with a score of 8.9, while InStream follows closely with 8.8. Reviewers mention that Copper's integration with Google Workspace enhances its usability for managing contacts effectively.
  • Reviewers mention that InStream outperforms Copper in Email Marketing, scoring 8.7 compared to Copper's 7.9. Users on G2 highlight InStream's intuitive email campaign features that simplify outreach efforts.
  • G2 users note that Copper has a slight edge in Customization with a score of 8.3, while InStream scores 7.6. Users say that Copper's customizable dashboards allow for a more tailored user experience, which is particularly beneficial for small businesses.
  • Users report that InStream provides superior Customer Support features, scoring 8.4 in Case Management compared to Copper's 8.2. Reviewers mention that InStream's support portal is user-friendly and offers quick access to resources.
  • Reviewers mention that Copper's Performance and Reliability score of 8.7 is higher than InStream's 8.2. Users say that Copper's seamless integration with existing tools contributes to its reliability in daily operations.
  • Users on G2 highlight that InStream's Forecasting capabilities score 8.4, slightly better than Copper's 8.1. Reviewers mention that InStream's forecasting tools provide more accurate sales predictions, which is crucial for strategic planning.
Featured Products
Pricing
Entry-Level Pricing
Copper
Copper Starter Edition - Annual
Starting at $9.00
Per Month
Browse all 4 pricing plans
InStream
Free
$0
per user
Browse all 5 pricing plans
Free Trial
Copper
Free Trial is available
InStream
Free Trial is available
Ratings
Meets Requirements
8.7
909
8.7
103
Ease of Use
9.1
919
8.8
104
Ease of Setup
8.7
423
8.5
41
Ease of Admin
8.9
415
8.6
40
Quality of Support
8.6
842
8.9
102
Has the product been a good partner in doing business?
9.0
410
8.9
39
Product Direction (% positive)
9.0
850
9.1
101
Features by Category
Sales Force Automation
8.9
638
|
Verified
8.8
84
|
Verified
Feature Not Available
Feature Not Available
8.8
643
|
Verified
8.3
78
|
Verified
8.4
641
|
Verified
8.5
80
|
Verified
7.6
341
|
Verified
8.3
75
|
Verified
8.8
517
|
Verified
8.4
78
|
Verified
7.9
324
8.3
79
|
Verified
7.6
299
8.4
77
|
Verified
8.4
391
8.5
79
|
Verified
Marketing Automation
7.9
421
|
Verified
8.7
75
|
Verified
Feature Not Available
Feature Not Available
8.6
579
|
Verified
8.5
78
|
Verified
Feature Not Available
Feature Not Available
Customer Support
8.2
375
8.4
78
|
Verified
8.1
385
8.2
78
|
Verified
8.2
439
8.4
77
|
Verified
7.8
303
8.1
76
|
Verified
8.0
339
8.4
78
|
Verified
Reporting & Analytics
8.1
548
|
Verified
8.4
78
|
Verified
8.3
624
|
Verified
8.5
79
|
Verified
8.1
460
|
Verified
8.4
74
|
Verified
Mobile & Social
8.2
336
|
Verified
8.4
76
|
Verified
8.1
322
|
Verified
8.4
77
|
Verified
8.4
458
|
Verified
8.2
73
|
Verified
Platform
8.3
308
|
Verified
7.6
30
|
Verified
8.4
304
|
Verified
8.0
30
|
Verified
8.6
320
|
Verified
8.0
31
|
Verified
8.0
187
|
Verified
8.5
30
|
Verified
7.6
147
8.0
26
|
Verified
7.7
215
7.7
27
8.7
317
|
Verified
8.2
28
|
Verified
7.8
182
7.6
28
|
Verified
Integration
8.6
293
|
Verified
7.4
30
|
Verified
8.2
242
|
Verified
7.6
28
|
Verified
7.8
228
|
Verified
7.7
28
|
Verified
Generative AI
5.9
19
Feature Not Available
Categories
Categories
Shared Categories
Copper
Copper
InStream
InStream
Copper and InStream are categorized as CRM
Unique Categories
Copper
Copper is categorized as Google Workspace for Sales
InStream
InStream has no unique categories
Reviews
Reviewers' Company Size
Copper
Copper
Small-Business(50 or fewer emp.)
79.4%
Mid-Market(51-1000 emp.)
17.0%
Enterprise(> 1000 emp.)
3.6%
InStream
InStream
Small-Business(50 or fewer emp.)
41.8%
Mid-Market(51-1000 emp.)
25.5%
Enterprise(> 1000 emp.)
32.7%
Reviewers' Industry
Copper
Copper
Marketing and Advertising
11.6%
Information Technology and Services
8.5%
Computer Software
7.7%
Real Estate
6.9%
Financial Services
4.5%
Other
60.7%
InStream
InStream
Information Technology and Services
11.8%
Retail
10.0%
Telecommunications
7.3%
Marketing and Advertising
5.5%
Hospital & Health Care
5.5%
Other
60.0%
Most Helpful Reviews
Copper
Copper
Most Helpful Favorable Review
Raian P.
RP
Raian P.
Verified User in Translation and Localization

Integration with G Suite works very well for the most part. UI and UX are fantastic. A Chrome extension that lives inside your inbox is super useful. Very little manual data entry is required. Quality technical support.

Most Helpful Critical Review
Carmie S.
CS
Carmie S.
Verified User in Real Estate

I was told this would integrate with my IDX website. It will not notify when someone comes into the system even though I asked this question to the sales team. We were sold a monthly plan but were charged $1400 for an annual billing. When I finally got a...

InStream
InStream
Most Helpful Favorable Review
Samanta L.
SL
Samanta L.
Verified User in Environmental Services

It is an excellent area of ​​work that has a good internal communication system among potential customers, some other contact, close colleague and / or company employees. I like how the lead score is also integrated, thus having a better control of the...

Most Helpful Critical Review
Verified User
G
Verified User in Accounting

It's kind of bulky rakes up a lot of memory room

Alternatives
Copper
Copper Alternatives
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InStream
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Discussions
Copper
Copper Discussions
How seamless is the Gmail/Google Apps integration?
2 comments
Ryan Z.
RZ
It will require heavily coding to be able to break a crack in this process while violating the agreement of the software. I have a friend who does this for a...Read more
What is copper CRM?
2 comments
Kayla G.
KG
Gmail-integrated customer relationship management system including pipelines, contact organization, and task management.Read more
What does the Chrome Extension do?
1 comment
Ryan Z.
RZ
It will allow you to organize your plug-ins much more easier than ever and you will start loving plug-ins (healthy ones of course) while browsing. They will...Read more
InStream
InStream Discussions
Monty the Mongoose crying
InStream has no discussions with answers