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Compare ControlHippo and Wati 
At a Glance
Market Segments
Small-Business (61.5% of reviews)
Small-Business (78.2% of reviews)
Entry-Level Pricing
Free 3 Users
Contact Us
ControlHippo
Star Rating
(13)4.7 out of 5
Market Segments
Small-Business (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Users
Browse all 4 pricing plansWati
Star Rating
(453)4.6 out of 5
Market Segments
Small-Business (78.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Wati excels in user experience, particularly for customer communications via WhatsApp. Users appreciate the simple interface that allows for quick replies and efficient chat management, making it a preferred choice for businesses looking to enhance customer support.
- According to verified reviews, ControlHippo shines in its ability to centralize communication and collaboration. Users highlight the flow builder feature, which automates communication across platforms like Instagram and Messenger, streamlining workflows effectively.
- Users say that Wati's setup process is straightforward, with many praising the guided steps that make onboarding easy. This contrasts with ControlHippo, which, while also user-friendly, has fewer recent reviews to confirm its ongoing performance in this area.
- Reviewers mention that ControlHippo offers a comprehensive dashboard that simplifies SaaS management, making it accessible even for non-tech users. This feature is particularly beneficial for small businesses looking to manage multiple tools from one platform.
- G2 reviewers highlight that Wati has a significantly higher overall satisfaction score, reflecting its strong market presence and user loyalty. With over 400 reviews, users consistently express their satisfaction with Wati's customer support capabilities and ease of use.
- According to recent feedback, while ControlHippo has a slightly higher star rating, the limited number of reviews raises questions about its reliability. In contrast, Wati's extensive user base and positive feedback provide a more robust picture of its effectiveness in real-world applications.
Pricing
Entry-Level Pricing
ControlHippo
Free
Free
3 Users
Essential tools to meet your growing business needs.
- Omnichannel Inbox
- Quick Replies
- Facebook Messenger, Instagram, Email, SMS & AI Chatbot
Wati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
Free Trial
ControlHippo
Free Trial is available
Wati
Free Trial is available
Ratings
Meets Requirements
9.2
13
8.9
351
Ease of Use
9.9
13
9.2
360
Ease of Setup
10.0
7
9.0
322
Ease of Admin
Not enough data
9.1
270
Quality of Support
9.4
13
8.6
343
Has the product been a good partner in doing business?
Not enough data
9.1
266
Product Direction (% positive)
10.0
12
9.3
331
Features by Category
Channels
9.3
9
Feature Not Available
9.0
8
Feature Not Available
9.0
8
Feature Not Available
Design
9.6
8
8.7
153
9.0
8
7.9
153
9.8
8
8.6
165
8.1
7
8.4
153
9.0
8
8.7
155
Generative AI
8.8
7
Feature Not Available
9.0
7
Feature Not Available
Functionality
Not enough data
8.8
130
Not enough data
8.6
118
Not enough data
8.5
114
Support
Not enough data
8.6
120
Not enough data
8.3
115
Not enough data
8.6
128
Responses
Not enough data
8.6
172
Not enough data
8.8
168
Not enough data
8.7
165
Not enough data
8.6
160
Not enough data
8.5
154
Platform
Not enough data
8.7
163
Not enough data
8.8
141
Not enough data
8.4
160
Not enough data
8.0
160
Not enough data
Feature Not Available
Not enough data
8.7
150
Not enough data
8.6
151
Generative AI
Not enough data
7.3
96
Not enough data
Feature Not Available
Messaging Channels
Not enough data
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Administration
Not enough data
9.2
66
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
9.4
8
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
9.6
8
Not enough data
9.5
7
Not enough data
Internal Use
9.2
8
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
9.6
8
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3(won by default)
55
Not enough data
8.5(won by default)
56
Not enough data
8.5(won by default)
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
59
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Insight
Not enough data
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
89
Not enough data
9.4
90
Not enough data
9.2
87
Not enough data
9.0
86
Not enough data
9.1
86
Not enough data
9.2
88
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
83
Not enough data
9.1
83
Not enough data
8.6
78
Not enough data
8.8
80
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
ControlHippo and Wati are categorized as Customer Communications Management
Unique Categories
ControlHippo is categorized as Live Chat and RCS Business Messaging
Wati is categorized as Chatbots, Communication Platform as a Service (CPaaS), Proactive Notification, Social Customer Service, and WhatsApp Marketing
Reviews
Reviewers' Company Size
ControlHippo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.1%
Information Technology and Services
23.1%
Computer Software
15.4%
Hospitality
7.7%
E-Learning
7.7%
Other
23.1%
Education Management
10.2%
Information Technology and Services
7.3%
Retail
6.5%
Marketing and Advertising
6.1%
Health, Wellness and Fitness
5.8%
Other
64.2%
Discussions
ControlHippo has no discussions with answers
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
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