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At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (95.7% of reviews)
Entry-Level Pricing
No pricing available
Free
Arc
Star Rating
(18)4.8 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ArcUpwork
Star Rating
(2,967)4.5 out of 5
Market Segments
Small-Business (95.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Upwork excels in its "Quality of Support," with a score of 8.7, while Arc shines even brighter with a remarkable score of 9.8, indicating that users find Arc's support to be more responsive and helpful.
- Reviewers mention that both platforms have similar scores for "Freelance Profiles" at 9.1, but users on G2 highlight that Upwork's profiles offer more detailed insights into freelancers' past work, which can aid in better hiring decisions.
- G2 users note that Upwork's "Payment Automation" feature scores 9.1, while Arc outperforms with a score of 9.6, suggesting that Arc provides a more seamless and efficient payment process for freelancers and clients alike.
- Users say that Upwork's "Calendar" feature scores lower at 7.8 compared to Arc's 9.0, indicating that Arc offers a more robust scheduling tool that integrates better with project management workflows.
- Reviewers mention that both platforms have a "Freelance Screening" score, with Upwork at 8.9 and Arc at 9.3, but users report that Arc's screening process is more thorough, leading to higher quality freelancer matches.
- Users on G2 highlight that while both platforms have a "Messaging" feature, Upwork scores 9.0 and Arc scores 8.8, with reviewers noting that Upwork's messaging system is more user-friendly and facilitates better communication between clients and freelancers.
Pricing
Entry-Level Pricing
Arc
No pricing availableUpwork
Marketplace
Free
Marketplace is designed for small and growing businesses that need fast, flexible access to top talent. Post a job for free and get proposals from skilled freelancers in 125+ categories and 10,000+ specialties within 24 hours. With trusted ratings, AI-enhanced matching, and flexible contracts, Marketplace is the easiest way to get started on Upwork.
Sign up for free today.*
- Upwork’s global freelance marketplace
- Access to AI-powered features
- Collaboration and project tracking tools
Free Trial
Arc
No trial information availableUpwork
Free Trial is available
Ratings
Meets Requirements
8.9
17
8.8
2,278
Ease of Use
9.0
17
8.9
2,327
Ease of Setup
9.0
7
8.9
1,554
Ease of Admin
8.6
6
8.8
630
Quality of Support
9.8
16
8.2
2,038
Has the product been a good partner in doing business?
9.4
6
8.7
636
Product Direction (% positive)
10.0
17
7.3
2,154
Features by Category
Platform Basics
Not enough data
8.8
55
Not enough data
7.9
56
Not enough data
8.3
59
Generative AI
Not enough data
6.7
54
Platform Performance
Not enough data
7.2
56
Not enough data
8.5
59
Not enough data
8.2
55
Platform Content
Not enough data
8.3
58
Not enough data
8.1
56
Not enough data
8.2
57
Not enough data
8.3
56
Not enough data
8.2
56
Platform Additional Functionality
Not enough data
8.2
56
Not enough data
8.6
56
Not enough data
8.2
56
Hiring
8.2
14
7.1
1457
8.8
17
8.8
1852
9.3
17
8.5
1750
9.1
18
8.8
1827
Project Management
9.0
16
7.2
1047
9.0
15
8.1
1675
Feature Not Available
Feature Not Available
Feature Not Available
7.7
1580
Payment
9.6
15
8.8
1826
9.8
15
9.3
1855
8.9
14
8.1
1465
8.7
14
8.5
1580
Reviews
Reviewers' Company Size
Arc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upwork
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.3%
Retail
11.1%
Insurance
11.1%
Telecommunications
5.6%
Marketing and Advertising
5.6%
Other
33.3%
Marketing and Advertising
15.2%
Information Technology and Services
9.4%
Computer Software
9.3%
Writing and Editing
7.0%
Graphic Design
4.9%
Other
54.3%
Discussions
Arc has no discussions with answers
Is Upwork better or Fiverr?
3 Comments
BG
UpworkRead more
What is Upwork platform?
2 Comments
CN
Simple one word will give you option to get business from world clientsRead more
As a new user of Upwork, how can I effectively use its proposal bidding system to increase my chances of winning projects?
2 Comments
PS
Describe your expertise and show some samples. Try to bid first. Deliver projects on time. Be pricing competitive. Then done. You will grow soon.Read more
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