Compare CocoFax and Documo 
At a Glance
Market Segments
Small-Business (73.0% of reviews)
Small-Business (62.0% of reviews)
Entry-Level Pricing
$7.99 60 pages Per Month
$300.00 Per Year
CocoFax
Star Rating
(182)4.6 out of 5
Market Segments
Small-Business (73.0% of reviews)
Entry-Level Pricing
$7.99 60 pages Per Month
Browse all 4 pricing plansDocumo
Star Rating
(110)4.8 out of 5
Market Segments
Small-Business (62.0% of reviews)
Entry-Level Pricing
$300.00 Per Year
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Documo excels in document storage with a score of 9.1, while CocoFax offers slightly better storage capabilities at 9.4, indicating that CocoFax may provide more robust options for managing documents.
- Reviewers mention that Documo's editing features score lower at 6.7 compared to CocoFax's impressive 8.9, suggesting that users find CocoFax's editing tools more user-friendly and effective for their needs.
- G2 users highlight that both products have strong fax number management, with Documo scoring 9.3 and CocoFax at 9.5, but users on G2 appreciate CocoFax's additional flexibility in managing existing numbers.
- Users say that while both platforms offer unlimited sending, Documo's score of 9.2 is higher than CocoFax's 8.8, indicating that Documo may provide a more reliable experience for users who frequently send faxes.
- Reviewers mention that Documo has a higher overall satisfaction with product direction at 9.4, compared to CocoFax's 8.8, suggesting that users feel more confident in Documo's future development and support.
- Users report that both platforms have similar ease of use ratings at 9.6, but Documo's overall quality of support at 9.5 is slightly better than CocoFax's 9.3, indicating that users may find more responsive assistance with Documo.
Pricing
Entry-Level Pricing
CocoFax
Lite
$7.99
60 pages Per Month
- Free Local or Toll Free Number
- Email to Fax
- Fax to Email
Free Trial
CocoFax
Free Trial is available
Documo
Free Trial is available
Ratings
Meets Requirements
9.5
127
9.7
98
Ease of Use
9.6
127
9.6
99
Ease of Setup
9.2
23
9.4
75
Ease of Admin
9.2
23
9.2
69
Quality of Support
9.3
107
9.5
91
Has the product been a good partner in doing business?
8.8
20
9.6
69
Product Direction (% positive)
8.8
115
9.4
97
Features by Category
Documents
8.9
83
6.9
31
8.9
73
7.5
35
9.4
90
9.1
68
Sending
9.5
98
9.3
74
9.3
70
9.2
65
9.4
85
9.1
59
8.8
79
9.1
64
9.2
84
9.0
60
9.5
89
9.0
56
Categories
Categories
Shared Categories
CocoFax and Documo are categorized as Online Fax
Unique Categories
CocoFax has no unique categories
Documo has no unique categories
Reviews
Reviewers' Company Size
CocoFax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Documo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
10.1%
Accounting
6.7%
Education Management
5.6%
Real Estate
4.5%
Consumer Services
3.9%
Other
69.1%
Hospital & Health Care
15.7%
Information Technology and Services
10.2%
Telecommunications
7.4%
Health, Wellness and Fitness
6.5%
Medical Practice
5.6%
Other
54.6%
Most Helpful Reviews
CocoFax
Most Helpful Favorable Review
Nancy J.
Verified User in Law Practice
I am enabled to send faxes at any time I want. What's more, I can send faxes at the same time with a heavy fax load it allows. All the faxes files/documents can be archived cloud-electronically.
Most Helpful Critical Review
Verified User in Airlines/Aviation
Aside from requiring a subscription to receive faxes or to reserve a permanent fax number, I have no complaints about CocoFax. I only need it in order to send some forms that I will be receiving via mail when they are filled out.
Documo
Most Helpful Favorable Review
Dan R.
Verified User in Computer & Network Security
Great UI Ability to deliver faxes via sFTP
Most Helpful Critical Review
Rana K.
Verified User in Public Relations and Communications
customer support needs to be more helpful
Nancy J.
Verified User in Law Practice
I am enabled to send faxes at any time I want. What's more, I can send faxes at the same time with a heavy fax load it allows. All the faxes files/documents can be archived cloud-electronically.
Dan R.
Verified User in Computer & Network Security
Great UI Ability to deliver faxes via sFTP
Verified User in Airlines/Aviation
Aside from requiring a subscription to receive faxes or to reserve a permanent fax number, I have no complaints about CocoFax. I only need it in order to send some forms that I will be receiving via mail when they are filled out.
Rana K.
Verified User in Public Relations and Communications
customer support needs to be more helpful
Discussions
Send faxes without a fax machine
2 comments
NC
Yes absolutely , no need for a machine Read more
Can I have a free trial?
2 comments
ZC
Yes, I have got a temporary number and 10 pages for free once I registered. If you are required to receive faxes as well, I suggest you try their 14-day...Read more
How Can I see my received faxes?
1 comment
GJ
You can check your received faxes in your Inbox through CocoFax’s online dashboard. Read more
Can I try out the product before deciding to purchase?
1 comment
Official Response from Documo
Absolutely. We offer a 14 day free trial (with full functionality) on all of our subscription plans. We encourage you to take mFax for a spin and see why we...Read more
How soon will I be able to send/receive faxes after signing up?
1 comment
Official Response from Documo
Immediately. Your account is created immediately upon signing up and you are given a Toll-Free virtual fax number. You will be able to send and receive faxes...Read more
Do I have to sign a contract to get the best pricing?
1 comment
Official Response from Documo
Nope. Our monthly subscriptions are just that. Month by month. There is no obligation and you can cancel at any time. Should you need to cancel we make the...Read more
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