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- Cygnus Systems Inc. IT Solutions
- Coastal-vs-Cygnus Systems Inc. IT Solutions
Compare Coastal and Cygnus Systems Inc. IT Solutions 
At a Glance
Market Segments
Mid-Market (49.4% of reviews)
Small-Business (59.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 100 Users Per Month
Coastal
Star Rating
(176)5.0 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CoastalCygnus Systems Inc. IT Solutions
Star Rating
(59)4.4 out of 5
Market Segments
Small-Business (59.3% of reviews)
Entry-Level Pricing
Contact Us 100 Users Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Coastal excels in "Technical Expertise" with a score of 9.9, highlighting their team's deep knowledge and ability to tackle complex issues effectively, while Cygnus Systems Inc. IT Solutions received a lower score of 8.9, indicating some gaps in technical proficiency.
- Users report that Coastal's "Go Live Support" is exceptional, scoring 9.9, which users attribute to their proactive assistance during the critical launch phase, whereas Cygnus Systems Inc. IT Solutions lacks detailed feedback in this area, suggesting potential shortcomings in their support during implementation.
- G2 users note that Coastal's "Communication Skills" are top-notch, with a perfect score of 10.0, which reviewers say contributes to a seamless collaboration experience, while Cygnus Systems Inc. IT Solutions scored 9.4, indicating room for improvement in keeping clients informed and engaged.
- Users on G2 highlight that Coastal's "Project Updates" feature is highly rated at 9.8, with reviewers mentioning that it provides clear and timely information, whereas Cygnus Systems Inc. IT Solutions scored 9.5, suggesting they also perform well but may not be as consistent in their update frequency.
- Reviewers say that Coastal's "Change Management Skills" are impressive, scoring 9.8, which users attribute to their ability to adapt to evolving project needs effectively, while Cygnus Systems Inc. IT Solutions scored 9.6, indicating they are competent but may not be as agile in managing changes.
- Users report that Coastal's "Professionalism" is unmatched, with a perfect score of 10.0, which reviewers mention creates a trustworthy and reliable partnership, while Cygnus Systems Inc. IT Solutions scored 9.6, suggesting they maintain a professional demeanor but may not reach the same level of excellence.
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Pricing
Entry-Level Pricing
Coastal
No pricing availableCygnus Systems Inc. IT Solutions
Complete Care Managed IT Support
Contact Us
100 Users Per Month
This package provides a comprehensive support structure for businesses that includes several key items such as cyber security along with unlimited 24x7x365 support.
- Complete Care Fully Managed IT Support
Free Trial
Coastal
No trial information availableCygnus Systems Inc. IT Solutions
No trial information availableRatings
Quality of Work
9.9
143
9.5
28
Responsiveness
9.9
143
9.2
28
Expertise of Team
9.9
144
8.9
27
Execution Ability
9.9
141
9.3
27
Communication Skills
9.9
144
9.4
28
Professionalism
10.0
144
9.6
27
Has the product been a good partner in doing business?
9.9
157
9.3
39
Features by Category
Planning
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Delivery
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Support
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Planning
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Delivery
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Planning
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Delivery
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Planning
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Delivery
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Support
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Team Quality
Not enough data
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Categories
Categories
Shared Categories
Coastal and Cygnus Systems Inc. IT Solutions are categorized as Managed IT Services
Unique Categories
Coastal is categorized as Salesforce Consulting Services, Cloud Migration Services, Finance and Accounting Business Process Outsourcing Service, Managed Services, Quote-to-Cash Consulting, IT Strategy Consulting, Digital Transformation Consulting, Cloud Consulting, Solution Consulting, and IT Outsourcing
Cygnus Systems Inc. IT Solutions has no unique categories
Reviews
Reviewers' Company Size
Coastal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Cygnus Systems Inc. IT Solutions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
15.9%
Information Technology and Services
7.4%
Hospital & Health Care
6.8%
Computer Software
5.1%
Higher Education
4.5%
Other
60.2%
Legal Services
35.6%
Insurance
16.9%
Medical Devices
11.9%
Law Practice
8.5%
Staffing and Recruiting
6.8%
Other
20.3%
Most Helpful Reviews
Coastal
Most Helpful Favorable Review
Verified User in Building Materials
We discussed the scope of the project quite extensively and they were able to customize to our needs. We first started with smaller projects and as we got more comfortable, expanded to larger things. We primarily worked with the same team members who...
Most Helpful Critical Review
Cygnus Systems Inc. IT Solutions
Most Helpful Favorable Review
Verified User in Legal Services
Excellent customer service, and they are knowledgeable and quick to fix issues.
Most Helpful Critical Review
Verified User in Alternative Medicine
Issues do not get fixed in timely manner or fixed at all
Verified User in Building Materials
We discussed the scope of the project quite extensively and they were able to customize to our needs. We first started with smaller projects and as we got more comfortable, expanded to larger things. We primarily worked with the same team members who...
Verified User in Legal Services
Excellent customer service, and they are knowledgeable and quick to fix issues.
Verified User in Alternative Medicine
Issues do not get fixed in timely manner or fixed at all
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