Compare ClientSuccess and STAMP 
- Reviewers mention that ClientSuccess excels in customer health scores with a rating of 8.5, while STAMP significantly outperforms with a remarkable score of 9.8, indicating a stronger capability in monitoring customer satisfaction and engagement.
- Users report that STAMP's playbooks feature is a standout, achieving a perfect score of 10.0, whereas ClientSuccess falls short with a score of 7.9, suggesting that STAMP provides more effective tools for guiding customer interactions.
- G2 users highlight that STAMP offers superior customer monitoring capabilities, scoring 9.5 compared to ClientSuccess's 8.6, which may lead to better insights into customer behavior and needs.
- Users on G2 note that STAMP's API & Integrations score of 8.8 surpasses ClientSuccess's 7.5, indicating that STAMP may offer more robust options for connecting with other software tools, enhancing overall functionality.
- Reviewers say that ClientSuccess has a strong performance in ease of use with a score of 8.9, but STAMP closely follows with 8.5, suggesting that both platforms are user-friendly, though ClientSuccess may have a slight edge in this area.
- Users report that STAMP's data security is rated at a perfect 10.0, while ClientSuccess scores 8.5, indicating that STAMP may provide a more secure environment for sensitive customer data, which is crucial for businesses.
- Customer Success Management Software
- Customer Journey Mapping
- Forecasting SaaS Renewal
There's a lot of functionality in Client Success that helps support our CS Team. Tracking contracts, contacts, emails, support tickets, and last touch...along with all the reporting functionality...keeps us in touch with our customer base at a granular...
There is no messaging feature, to-do's are cluttered and hard to manage, and the parent child relationship for accounts is a mess. The API is very weak and not able to handle a lot of customers. It takes forever to load our client list and seems to...
We’re getting the responses we need to ensure our clients are getting the best support possible. The assessment set up is very easy. Adding contacts and creating the email campaigns is also very simple. The system gets the job done without making the user...
Being the main administrator, I must create additional accounts within the system for my AMs and CSMs. I wish there was a way to mass create accounts for my team. Typically, I have to call my CSM.
There's a lot of functionality in Client Success that helps support our CS Team. Tracking contracts, contacts, emails, support tickets, and last touch...along with all the reporting functionality...keeps us in touch with our customer base at a granular...
We’re getting the responses we need to ensure our clients are getting the best support possible. The assessment set up is very easy. Adding contacts and creating the email campaigns is also very simple. The system gets the job done without making the user...
There is no messaging feature, to-do's are cluttered and hard to manage, and the parent child relationship for accounts is a mess. The API is very weak and not able to handle a lot of customers. It takes forever to load our client list and seems to...
Being the main administrator, I must create additional accounts within the system for my AMs and CSMs. I wish there was a way to mass create accounts for my team. Typically, I have to call my CSM.
