Compare CivicPlus NextRequest and GovQA 
At a Glance
Market Segments
Mid-Market (46.2% of reviews)
Mid-Market (100.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CivicPlus NextRequest
Star Rating
(13)4.8 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CivicPlus NextRequestGovQA
Star Rating
(1)5.0 out of 5
Market Segments
Mid-Market (100.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GovQAPricing
Entry-Level Pricing
CivicPlus NextRequest
No pricing availableGovQA
No pricing availableFree Trial
CivicPlus NextRequest
No trial information availableGovQA
No trial information availableRatings
Meets Requirements
9.5
10
Not enough data
Ease of Use
9.3
10
Not enough data
Ease of Setup
9.8
7
Not enough data
Ease of Admin
10.0
7
Not enough data
Quality of Support
9.7
10
Not enough data
Has the product been a good partner in doing business?
9.7
6
Not enough data
Product Direction (% positive)
8.8
10
Not enough data
Features by Category
Request Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Request Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CivicPlus NextRequest and GovQA are categorized as Public Records Management
Unique Categories
CivicPlus NextRequest has no unique categories
GovQA is categorized as Citizen Request Software
Reviews
Reviewers' Company Size
CivicPlus NextRequest
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GovQA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
53.8%
Public Safety
7.7%
Primary/Secondary Education
7.7%
Law Enforcement
7.7%
Hospital & Health Care
7.7%
Other
15.4%
Government Administration
100.0%
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Other
0.0%
Most Helpful Reviews
CivicPlus NextRequest
Most Helpful Favorable Review
Verified User in Law Enforcement
Having all communications with requesters in one place with date/time data is great to see and retrieve chronological exchanges regarding the request.
Most Helpful Critical Review
GovQA
Most Helpful Favorable Review
April M.
Verified User in Government Administration
The ability to break requests into several sub-requests in order to assign them to various departments or people so each request is not too much of a burden for an individual to fill.
Most Helpful Critical Review
Verified User in Law Enforcement
Having all communications with requesters in one place with date/time data is great to see and retrieve chronological exchanges regarding the request.
April M.
Verified User in Government Administration
The ability to break requests into several sub-requests in order to assign them to various departments or people so each request is not too much of a burden for an individual to fill.
Alternatives
Discussions
CivicPlus NextRequest has no discussions with answers
GovQA has no discussions with answers
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