Compare ChurnZero and STAMP 
At a Glance
Market Segments
Mid-Market (62.5% of reviews)
Mid-Market (81.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ChurnZero
Star Rating
(1,357)4.7 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ChurnZeroSTAMP
Star Rating
(11)4.1 out of 5
Market Segments
Mid-Market (81.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about STAMPSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChurnZero excels in Quality of Support with a score of 9.6, while STAMP falls short at 8.2. Reviewers mention that ChurnZero's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that ChurnZero's Customer Health Scores feature, rated at 8.9, provides a comprehensive view of customer engagement, whereas STAMP's score of 9.8 indicates a stronger performance in this area, suggesting that STAMP may offer more detailed insights into customer health.
- Users on G2 highlight that ChurnZero's Playbooks feature, rated at 8.7, is effective for guiding customer success strategies, but STAMP's perfect score of 10.0 indicates it offers superior functionality and user experience in this aspect.
- G2 users report that ChurnZero's Customer Monitoring capabilities, rated at 9.2, are robust, but STAMP's score of 9.5 suggests it may provide slightly better tools for tracking customer interactions and behaviors.
- Reviewers mention that ChurnZero's Data Security is rated at 9.1, which is commendable, but STAMP's perfect score of 10.0 indicates it may have more advanced security features, which is crucial for businesses handling sensitive customer data.
- Users say that ChurnZero's Performance & Reliability score of 9.2 is strong, but STAMP's perfect score of 10.0 suggests it may offer a more stable and reliable platform, which is essential for maintaining customer engagement without interruptions.
Featured Products
Sponsored
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(47)
Customer Success
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Dock
(122)
Customer Success
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Product Fruits
(123)
Customer Success
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Pricing
Entry-Level Pricing
ChurnZero
No pricing availableSTAMP
No pricing availableFree Trial
ChurnZero
No trial information availableSTAMP
Free Trial is available
Ratings
Meets Requirements
9.1
1,105
8.5
11
Ease of Use
8.5
1,110
8.5
11
Ease of Setup
7.8
466
8.1
9
Ease of Admin
8.4
457
8.1
7
Quality of Support
9.6
1,028
8.2
11
Has the product been a good partner in doing business?
9.6
462
8.1
9
Product Direction (% positive)
9.4
1,041
8.9
11
Features by Category
Customer Information
8.9
870
|
Verified
9.8
11
|
Verified
9.2
855
|
Verified
9.5
11
|
Verified
8.9
848
|
Verified
8.8
10
|
Verified
8.7
807
|
Verified
10.0
5
|
Verified
9.2
869
|
Verified
9.5
10
|
Verified
8.7
791
|
Verified
8.9
6
|
Verified
8.6
693
|
Verified
9.4
11
|
Verified
Predictions
8.7
835
|
Verified
8.3
6
|
Verified
7.8
616
|
Verified
8.7
10
|
Verified
8.7
706
|
Verified
Feature Not Available
7.7
518
|
Verified
Not enough data
Platform
8.6
859
|
Verified
9.7
11
|
Verified
8.6
765
|
Verified
Not enough data
8.6
746
|
Verified
8.8
10
|
Verified
8.7
779
|
Verified
Not enough data
8.9
844
|
Verified
9.7
10
|
Verified
8.6
811
|
Verified
8.8
11
|
Verified
9.0
778
|
Verified
9.2
11
|
Verified
9.1
715
|
Verified
10.0
10
|
Verified
9.2
835
|
Verified
10.0
10
|
Verified
9.1
794
|
Verified
9.2
11
|
Verified
Generative AI
7.8
201
Feature Not Available
7.9
200
Feature Not Available
User Analysis
8.8
109
Not enough data
8.8
117
Not enough data
User Support
9.2
122
Not enough data
7.9
60
Not enough data
8.7
85
Not enough data
Walkthrough Type
8.0
82
Not enough data
8.2
76
Not enough data
Sales Team
8.3
62
Not enough data
8.5
61
Not enough data
8.7
75
Not enough data
Intelligence
8.4
68
Not enough data
7.6
62
Not enough data
8.3
61
Not enough data
Mapping
8.0
60
Not enough data
8.3
64
Not enough data
Platform Basics
8.6
112
Not enough data
8.8
114
Not enough data
8.7
101
Not enough data
8.4
96
Not enough data
8.6
109
Not enough data
Platform Basics
8.6
129
Not enough data
8.7
135
Not enough data
Platform Data
8.6
139
Not enough data
8.4
131
Not enough data
9.0
148
Not enough data
8.5
132
Not enough data
Platform Additional Functionality
8.8
131
Not enough data
8.8
139
Not enough data
8.9
137
Not enough data
Analytics
8.9
182
Not enough data
8.8
164
Not enough data
8.5
128
Not enough data
7.8
101
Not enough data
Customization
8.5
130
Not enough data
7.7
92
Not enough data
8.3
91
Not enough data
8.2
98
Not enough data
Generative AI
8.2
67
Not enough data
8.2
66
Not enough data
Onboarding Setup
9.0
258
Not enough data
8.6
247
Not enough data
8.6
227
Not enough data
Project Tracking
9.0
233
Not enough data
8.7
223
Not enough data
8.6
219
Not enough data
8.9
262
Not enough data
8.7
225
Not enough data
Customer Engagement
8.5
219
Not enough data
8.9
240
Not enough data
8.3
200
Not enough data
8.9
236
Not enough data
8.7
226
Not enough data
Categories
Categories
Shared Categories
ChurnZero and STAMP are categorized as Customer Success
Unique Categories
ChurnZero is categorized as Client Onboarding, Experience Management, Customer Revenue Optimization, Digital Adoption Platform, Customer Journey Analytics, and Customer Journey Mapping
STAMP has no unique categories
Reviews
Reviewers' Company Size
ChurnZero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
STAMP
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.7%
Information Technology and Services
15.9%
Marketing and Advertising
5.5%
Computer & Network Security
3.5%
Financial Services
2.4%
Other
36.0%
Human Resources
36.4%
Think Tanks
9.1%
Marketing and Advertising
9.1%
Internet
9.1%
Information Technology and Services
9.1%
Other
27.3%
Most Helpful Reviews
ChurnZero
Most Helpful Favorable Review
Pete P.
Verified User in Marketing and Advertising
First a summary - Our company, HomeActions, LLC, signed up for ChurnZero on January 20, 2017. I cannot say enough about how impressed we are with this company and how many benefits we now enjoy using their integrated platform. As a Customer Success...
Most Helpful Critical Review
Verified User in Computer Software
The customer service was poor and unresponsive
STAMP
Most Helpful Favorable Review
Dale Z.
Verified User in Internet
We’re getting the responses we need to ensure our clients are getting the best support possible. The assessment set up is very easy. Adding contacts and creating the email campaigns is also very simple. The system gets the job done without making the user...
Most Helpful Critical Review
Verified User in Human Resources
Being the main administrator, I must create additional accounts within the system for my AMs and CSMs. I wish there was a way to mass create accounts for my team. Typically, I have to call my CSM.
Pete P.
Verified User in Marketing and Advertising
First a summary - Our company, HomeActions, LLC, signed up for ChurnZero on January 20, 2017. I cannot say enough about how impressed we are with this company and how many benefits we now enjoy using their integrated platform. As a Customer Success...
Dale Z.
Verified User in Internet
We’re getting the responses we need to ensure our clients are getting the best support possible. The assessment set up is very easy. Adding contacts and creating the email campaigns is also very simple. The system gets the job done without making the user...
Verified User in Computer Software
The customer service was poor and unresponsive
Verified User in Human Resources
Being the main administrator, I must create additional accounts within the system for my AMs and CSMs. I wish there was a way to mass create accounts for my team. Typically, I have to call my CSM.
Discussions
Does ChurnZero have a Customer Success blog?
2 comments
Official Response from ChurnZero
Yes, we do. We publish new content at least once a week. Please find our blog here- https://churnzero.net/blog/Read more
What other products does ChurnZero integrate with?
1 comment
Official Response from ChurnZero
ChurnZero's list of partner integrations is continually growing. Please see the current list here. https://churnzero.net/#integrations Read more
Are you hiring?
1 comment
Official Response from ChurnZero
Yes, ChurnZero is hiring. Please check out our current job openings here. https://churnzero.net/careers/Read more
STAMP has no discussions with answers
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