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- Church Community Builder-vs-Planning Center Services
Compare Church Community Builder and Planning Center Services 
- Users report that Church Community Builder excels in Membership Tracking with a score of 9.7, highlighting its robust features for managing congregational data, while Planning Center Services, although strong, does not match this level of detail in membership management.
- Reviewers mention that Planning Center Services shines in Ease of Use with a score of 8.7, making it more user-friendly for new users compared to Church Community Builder's score of 7.5, which some users find less intuitive.
- G2 users indicate that Church Community Builder has a strong focus on Volunteer Management, particularly in Volunteer Profiles and Scheduling, which are praised for their comprehensive features, whereas Planning Center Services, while effective, does not offer the same depth in these areas.
- Users on G2 highlight that Planning Center Services offers superior Congregation Communication tools, scoring 9.5 in this area, with features like Mass Messaging and Engagement Tools that are more advanced than those found in Church Community Builder.
- Reviewers say that both platforms have solid Donation Management capabilities, but Church Community Builder's score of 8.3 is slightly lower than Planning Center Services, which benefits from a more streamlined Donation Pages feature that users find easier to navigate.
- Users report that Planning Center Services has a more favorable Quality of Support rating at 8.9, with many users praising their responsive customer service, while Church Community Builder, with a score of 8.3, has received mixed reviews regarding support responsiveness.
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Members can join groups within Church Community Builder to receive communication focused just to those members. They can also access files and calendars based on their interests.
Customer service has gone drastically downhill since Pushpay took it over, as has all of the updates. I used to get a 24 hour response to a question, and it is now taking weeks to get a response--and when there is one it is clear they haven't fully read and...
Our whole staff uses Planning Center and we love it. It allows us to all keep track of what is supposed to happen for all of our services down to the minute. We keep track of all our songs, transitions, and slides through planning center. It also is highly...
Most team members agree that it's reasonable enough to use, though there are a few elements that we don't find to be all that intuitive. Despite that fact, there is no perfect program out there, and this one serves well enough for our needs. Probably the...
Members can join groups within Church Community Builder to receive communication focused just to those members. They can also access files and calendars based on their interests.
Our whole staff uses Planning Center and we love it. It allows us to all keep track of what is supposed to happen for all of our services down to the minute. We keep track of all our songs, transitions, and slides through planning center. It also is highly...
Customer service has gone drastically downhill since Pushpay took it over, as has all of the updates. I used to get a 24 hour response to a question, and it is now taking weeks to get a response--and when there is one it is clear they haven't fully read and...
Most team members agree that it's reasonable enough to use, though there are a few elements that we don't find to be all that intuitive. Despite that fact, there is no perfect program out there, and this one serves well enough for our needs. Probably the...
