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Compare Chili Piper and GoodTime 
Featured Products
At a Glance
Market Segments
Mid-Market (61.9% of reviews)
Enterprise (52.3% of reviews)
Entry-Level Pricing
$15.00 1 Users Per Month
No pricing available
Chili Piper
Star Rating
(703)4.6 out of 5
Market Segments
Mid-Market (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 Users Per Month
Browse all 6 pricing plansGoodTime
Star Rating
(116)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GoodTimeChili Piper vs GoodTime
When assessing the two solutions, reviewers found Chili Piper easier to use. However, reviewers preferred the ease of set up for GoodTime along with administration. Reviewers agreed that both vendors make it equally easy to do business overall.
- Reviewers felt that Chili Piper meets the needs of their business better than GoodTime.
- When comparing quality of ongoing product support, reviewers felt that Chili Piper is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Chili Piper over GoodTime.
Pricing
Entry-Level Pricing
Chili Piper
ChiliCal Teams
$15.00
1 Users Per Month
Smart scheduling links for revenue reps
- One click instant booking (Salesforce required).
- Round-robin between reps on your team.
- Schedule on behalf of others.
GoodTime
No pricing availableFree Trial
Chili Piper
No trial information availableGoodTime
No trial information availableRatings
Meets Requirements
9.3
446
8.4
86
Ease of Use
9.0
451
8.6
85
Ease of Setup
8.0
153
8.8
35
Ease of Admin
8.2
150
8.3
28
Quality of Support
9.3
407
8.9
84
Has the product been a good partner in doing business?
8.9
148
8.9
27
Product Direction (% positive)
9.1
382
8.6
83
Features by Category
Platform Basics
Not enough data
8.2
70
Not enough data
8.2
71
Platform Content
Not enough data
8.4
72
Not enough data
9.0
66
Not enough data
9.1
72
Not enough data
8.9
64
Not enough data
8.4
72
Platform Performance
Not enough data
7.5
59
Not enough data
8.0
59
Platform
Not enough data
8.5
44
Not enough data
8.3
40
Not enough data
8.8
30
Not enough data
8.8
40
Not enough data
8.2
42
Not enough data
8.0
30
Not enough data
7.7
37
Not enough data
8.4
41
Matching
9.0
119
Not enough data
8.9
105
Not enough data
8.7
98
Not enough data
Routing
9.1
130
Not enough data
8.8
106
Not enough data
8.9
110
Not enough data
9.2
132
Not enough data
Platform Operations
8.7
99
Not enough data
8.6
99
Not enough data
8.9
104
Not enough data
8.9
85
Not enough data
8.8
116
Not enough data
9.2
130
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
9.1
130
8.6
7
9.2
136
8.6
7
Shared Calendar
9.2
137
8.8
7
9.2
130
8.1
7
Accessibility
9.1
109
8.8
7
9.0
92
9.3
7
Integration
9.3
99
7.9
7
9.1
114
8.8
7
9.3
148
9.0
7
Notifications
9.4
139
8.6
7
9.3
107
9.0
7
Generative AI
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Agentic AI - Calendar
Not enough data
Not enough data
Notifications
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
9.3
5
Settings
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
10.0
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
9.4
90
7.3
8
9.4
148
8.8
8
9.5
133
9.0
7
9.5
101
9.0
7
9.4
147
7.4
7
Branding & Customizatio
9.3
136
8.6
7
9.3
139
8.3
7
9.2
109
8.6
7
Automatic Rules & Configurations
9.5
150
7.9
7
9.5
138
8.1
7
9.2
133
7.9
7
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chili Piper and GoodTime are categorized as Business Scheduling and Calendar
Unique Categories
Chili Piper is categorized as Lead-to-Account Matching and Routing and Live Chat
GoodTime is categorized as Interview Scheduling and Online Appointment Scheduling
Reviews
Reviewers' Company Size
Chili Piper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GoodTime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.0%
Information Technology and Services
12.8%
Marketing and Advertising
6.6%
Financial Services
6.2%
Internet
2.7%
Other
29.6%
Staffing and Recruiting
20.7%
Information Technology and Services
19.8%
Computer Software
18.0%
Hospital & Health Care
4.5%
Internet
3.6%
Other
33.3%
Alternatives
Discussions
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more
GoodTime has no discussions with answers
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