Compare Chattermill and unitQ 
At a Glance
Market Segments
Mid-Market (50.3% of reviews)
Mid-Market (55.3% of reviews)
Entry-Level Pricing
Custom month
No pricing available
Chattermill
Star Rating
(169)4.5 out of 5
Market Segments
Mid-Market (50.3% of reviews)
Entry-Level Pricing
Custom month
Learn more about ChattermillunitQ
Star Rating
(47)4.5 out of 5
Market Segments
Mid-Market (55.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about unitQSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chattermill excels in Quality of Support with a score of 9.3, while unitQ follows closely with a score of 9.1. Reviewers mention that Chattermill's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that Chattermill offers superior Feedback Aggregation capabilities, scoring 8.8 compared to unitQ's 9.1. Users on G2 appreciate how Chattermill consolidates feedback from various sources seamlessly, enhancing their analysis process.
- Users say that Chattermill's Custom Reports and Dashboards feature is highly rated at 8.5, while unitQ's score of 7.8 indicates room for improvement. Reviewers highlight the flexibility and depth of reporting options available in Chattermill, which aids in better decision-making.
- G2 users report that unitQ shines in Feedback Collection with a score of 9.1, surpassing Chattermill's 8.9. Users mention that unitQ's tools for gathering feedback from various channels are intuitive and effective, making it easier to capture customer insights.
- Reviewers mention that Chattermill's Ease of Setup is rated at 8.3, which is higher than unitQ's 7.7. Users appreciate the straightforward onboarding process with Chattermill, allowing teams to get started quickly without extensive training.
- Users on G2 report that unitQ has a slight edge in AI Text Generation with a score of 8.0 compared to Chattermill's 7.3. Reviewers highlight unitQ's advanced capabilities in generating relevant text, which enhances their feedback analysis efforts.
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Chattermill
(167)
Enterprise Feedback Management
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Pricing
Entry-Level Pricing
Chattermill
Enterprise
Custom
month
Unify your customer experience analytics in one place to discover insights across the customer journey. Scales with your needs, from one team or business unit to your whole organisation.
- SSO, user management and API access to manage large organisations
- Access to customer success managers, insight analysts and professional service offerings.
- Advanced feature access to scale granular insights and workflows
unitQ
No pricing availableFree Trial
Chattermill
No trial information availableunitQ
No trial information availableRatings
Meets Requirements
8.7
150
8.3
45
Ease of Use
8.7
152
8.5
46
Ease of Setup
8.3
76
7.7
24
Ease of Admin
9.0
49
8.7
19
Quality of Support
9.3
112
9.1
44
Has the product been a good partner in doing business?
9.3
45
9.5
20
Product Direction (% positive)
9.2
148
9.7
45
Features by Category
Feedback Management
7.9
83
8.0
39
8.2
82
8.0
37
8.6
83
7.8
38
Feedback Analysis
8.6
86
8.2
37
8.8
84
8.4
39
8.8
81
7.4
33
Feedback Sources
8.6
74
8.4
38
8.9
75
7.8
29
7.5
57
8.4
36
8.3
70
9.0
35
Generative AI
7.5
44
8.0
27
7.6
47
8.2
28
Setup
8.3
43
8.6
11
8.5
42
8.2
11
8.8
34
8.3
8
Data
8.7
38
8.5
10
8.9
46
8.3
10
Analysis
8.7
40
8.3
10
8.3
32
7.7
8
8.5
42
8.1
8
8.5
42
7.8
9
8.8
44
7.9
8
8.6
40
8.8
8
Feature Not Available
7.5
6
Customization
8.2
29
7.6
7
8.2
29
7.1
7
7.9
29
6.9
7
Generative AI
7.5
21
7.9
7
8.2
24
7.7
8
Generative AI
8.6
14
7.9
8
8.7
15
8.3
8
Survey Management
8.7
32
8.5
11
8.6
28
7.7
10
8.9
36
|
Verified
9.1
11
8.6
35
8.5
10
Process Management
8.8
42
|
Verified
9.1
11
8.3
32
8.6
11
8.7
39
|
Verified
8.5
11
8.4
33
8.0
11
System Management
9.0
33
|
Verified
8.3
11
8.7
27
|
Verified
8.0
11
Categories
Categories
Shared Categories
Chattermill and unitQ are categorized as Feedback Analytics, Text Analysis, and Enterprise Feedback Management
Unique Categories
Chattermill has no unique categories
unitQ has no unique categories
Reviews
Reviewers' Company Size
Chattermill
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
unitQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
15.0%
Financial Services
12.6%
Food & Beverages
9.6%
Information Technology and Services
6.6%
Internet
5.4%
Other
50.9%
Information Technology and Services
23.4%
Entertainment
12.8%
Computer Software
10.6%
Gambling & Casinos
8.5%
Financial Services
8.5%
Other
36.2%
Most Helpful Reviews
Chattermill
Most Helpful Favorable Review
Verified User in Information Technology and Services
it's intuitive and simple to use. I like that it's constantly improving.
Most Helpful Critical Review
Ellie C.
Verified User in Apparel & Fashion
The downside of this tool is it hard to navigate at first.
unitQ
Most Helpful Favorable Review
Rebeca R.
Verified User in Consumer Services
Is very easy to found feedback from users, understand data, debug.
Most Helpful Critical Review
Verified User in Information Technology and Services
it's intuitive and simple to use. I like that it's constantly improving.
Rebeca R.
Verified User in Consumer Services
Is very easy to found feedback from users, understand data, debug.
Ellie C.
Verified User in Apparel & Fashion
The downside of this tool is it hard to navigate at first.
Alternatives
Discussions
Chattermill has no discussions with answers
unitQ has no discussions with answers
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