Compare ChatInsight.AI and SmatBot 
At a Glance
Market Segments
Mid-Market (37.5% of reviews)
Small-Business (70.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ChatInsight.AI
Star Rating
(10)4.6 out of 5
Market Segments
Mid-Market (37.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ChatInsight.AISmatBot
Star Rating
(27)4.5 out of 5
Market Segments
Small-Business (70.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SmatBotFeatured Products
Sponsored
Alhena AI
(34)
Live Chat
Visit Website
ChatInsight.AI vs SmatBot
- Reviewers felt that ChatInsight.AI meets the needs of their business better than SmatBot.
- When comparing quality of ongoing product support, reviewers felt that SmatBot is the preferred option.
- When assessing product direction, ChatInsight.AI and SmatBot received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
ChatInsight.AI
No pricing availableSmatBot
No pricing availableFree Trial
ChatInsight.AI
No trial information availableSmatBot
Free Trial is available
Ratings
Meets Requirements
9.0
8
8.7
21
Ease of Use
9.4
8
9.0
21
Ease of Setup
Not enough data
9.0
12
Ease of Admin
Not enough data
8.8
11
Quality of Support
9.0
7
9.1
21
Has the product been a good partner in doing business?
Not enough data
9.1
11
Product Direction (% positive)
10.0
8
10.0
22
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.6
7
8.7
15
8.6
7
9.1
15
8.3
7
8.6
12
8.6
7
8.6
13
8.1
7
8.3
11
Platform
8.8
7
8.7
13
8.6
7
8.6
13
8.6
7
8.6
12
8.6
7
8.8
14
8.3
7
8.3
10
8.3
7
8.8
12
8.1
7
8.5
12
Generative AI
Feature Not Available
8.3
5
Feature Not Available
7.7
5
Lead Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatInsight.AI and SmatBot are categorized as Chatbots
Unique Categories
ChatInsight.AI has no unique categories
SmatBot is categorized as Conversational Marketing, Lead Capture, Live Chat, and Social Customer Service
Reviews
Reviewers' Company Size
ChatInsight.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmatBot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Consulting
12.5%
Professional Training & Coaching
12.5%
Hospital & Health Care
12.5%
Consumer Services
12.5%
Other
25.0%
Marketing and Advertising
12.5%
Computer Software
12.5%
Architecture & Planning
8.3%
Staffing and Recruiting
4.2%
Retail
4.2%
Other
58.3%
Most Helpful Reviews
ChatInsight.AI
Most Helpful Favorable Review
Verified User in Consumer Services
widgets that display data is very helpful
Most Helpful Critical Review
Aakash S.
Verified User in Airlines/Aviation
I used this software almost daily.I didn't find anything, to which I will dislike
SmatBot
Most Helpful Favorable Review
Satheesh K.
Verified User in Information Technology and Services
It helps businesses seamlessly and helps create bots with an inbuilt livechat across platforms and languages to serve all their business needs. It delivers what's promised
Most Helpful Critical Review
Verified User in Events Services
1. The additional BI purchase must be avoided as other similar serivce which I use does not require us to buy additional BI. 2. The media upload size needs to improve especially for video files, which other similar service I use has an option to till...
Verified User in Consumer Services
widgets that display data is very helpful
Satheesh K.
Verified User in Information Technology and Services
It helps businesses seamlessly and helps create bots with an inbuilt livechat across platforms and languages to serve all their business needs. It delivers what's promised
Aakash S.
Verified User in Airlines/Aviation
I used this software almost daily.I didn't find anything, to which I will dislike
Verified User in Events Services
1. The additional BI purchase must be avoided as other similar serivce which I use does not require us to buy additional BI. 2. The media upload size needs to improve especially for video files, which other similar service I use has an option to till...
Alternatives
Discussions
ChatInsight.AI has no discussions with answers
SmatBot has no discussions with answers
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