Compare ChatGPT and Perplexity 
At a Glance
Market Segments
Small-Business (62.9% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ChatGPT
Star Rating
(734)4.7 out of 5
Market Segments
Small-Business (62.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ChatGPTPerplexity
Star Rating
(42)4.7 out of 5
Market Segments
Small-Business (71.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PerplexitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ChatGPT excels in Natural Conversation with a score of 9.0, while Perplexity trails slightly behind at 8.6, indicating that ChatGPT may provide a more fluid and engaging interaction experience.
- Reviewers mention that ChatGPT's API Flexibility is rated at 8.7, significantly higher than Perplexity's 6.9, suggesting that developers may find ChatGPT easier to integrate into their existing systems.
- G2 users highlight that ChatGPT's Content Generation creativity score of 8.9 outshines Perplexity's 7.9, indicating that users may find ChatGPT more capable of producing innovative and diverse content.
- Users on G2 report that ChatGPT has a higher score in Understanding at 9.0 compared to Perplexity's 8.3, suggesting that ChatGPT may better grasp user intent and context during interactions.
- Reviewers mention that ChatGPT's Quality of Support is rated at 8.6, while Perplexity's is lower at 8.2, indicating that users may experience more reliable assistance when using ChatGPT.
- Users say that ChatGPT's Ease of Use is rated at 9.6, compared to Perplexity's 9.3, which suggests that ChatGPT may offer a more user-friendly interface and overall experience for everyday users.
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Pricing
Entry-Level Pricing
ChatGPT
No pricing availablePerplexity
No pricing availableFree Trial
ChatGPT
No trial information availablePerplexity
No trial information availableRatings
Meets Requirements
9.2
663
9.0
40
Ease of Use
9.6
688
9.4
40
Ease of Setup
9.5
269
9.7
17
Ease of Admin
9.2
71
Not enough data
Quality of Support
8.6
558
8.2
28
Has the product been a good partner in doing business?
9.4
70
Not enough data
Product Direction (% positive)
9.5
677
9.7
37
Features by Category
Data
8.7
362
8.5
35
8.2
356
8.0
32
Interaction
8.7
358
8.5
33
9.0
360
8.4
35
9.0
357
8.3
35
8.8
352
8.0
35
8.6
353
7.8
34
Learning
9.0
351
8.5
35
8.3
346
7.7
32
Content Generation
8.8
356
8.0
35
8.3
357
8.5
35
System
8.6
330
7.1
31
8.6
342
8.4
33
8.7
337
8.3
32
8.5
330
7.4
29
Functionality
8.4
211
Not enough data
8.9
210
Not enough data
9.4
207
Not enough data
8.8
209
Not enough data
Support
8.3
201
Not enough data
8.5
200
Not enough data
8.7
200
Not enough data
Reviews
Reviewers' Company Size
ChatGPT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Perplexity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.4%
Information Technology and Services
15.4%
Marketing and Advertising
9.2%
Education Management
3.9%
Higher Education
3.7%
Other
51.4%
Computer Software
16.7%
Information Technology and Services
14.3%
Marketing and Advertising
11.9%
Education Management
7.1%
Consulting
4.8%
Other
45.2%
Most Helpful Reviews
ChatGPT
Most Helpful Favorable Review
Urnisha S.
Verified User in Computer Software
What I find best about ChatGPT is that it has made my tasks a lot easier than before. Earlier, to accomplish any work or gather ideas on a topic, I had to search on Google, where there are numerous sites accessible, and I had to go through them all to get...
Most Helpful Critical Review
Verified User in Education Management
sometime it use to down for longtime and sometime options use to be very generic
Perplexity
Most Helpful Favorable Review
Philipp U.
Verified User in Information Technology and Services
Ease of use. No longer have to filter through links. Can get direct information presented in a clean format
Most Helpful Critical Review
Verified User in Computer Software
it can easily lose the context of the chat
Urnisha S.
Verified User in Computer Software
What I find best about ChatGPT is that it has made my tasks a lot easier than before. Earlier, to accomplish any work or gather ideas on a topic, I had to search on Google, where there are numerous sites accessible, and I had to go through them all to get...
Philipp U.
Verified User in Information Technology and Services
Ease of use. No longer have to filter through links. Can get direct information presented in a clean format
Verified User in Education Management
sometime it use to down for longtime and sometime options use to be very generic
Verified User in Computer Software
it can easily lose the context of the chat
Discussions
ChatGPT has no discussions with answers
Perplexity has no discussions with answers
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