Compare Chargebee and Zuora 
At a Glance
Market Segments
Small-Business (75.7% of reviews)
Mid-Market (53.4% of reviews)
Entry-Level Pricing
Starting at $0.00
No pricing available
Chargebee
Star Rating
(858)4.4 out of 5
Market Segments
Small-Business (75.7% of reviews)
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plansZuora
Star Rating
(303)3.9 out of 5
Market Segments
Mid-Market (53.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ZuoraSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chargebee excels in Ease of Setup with a score of 8.2, making it more user-friendly for new businesses compared to Zuora Billing's score of 6.9. Reviewers mention that Chargebee's intuitive interface simplifies the onboarding process.
- Reviewers mention that Chargebee offers superior Recurring Billing capabilities, scoring 9.1, while Zuora Billing trails with a score of 8.3. Users appreciate Chargebee's flexibility in managing subscription models and automated billing cycles.
- G2 users highlight Chargebee's strong performance in Quality of Support with a score of 8.5, compared to Zuora Billing's 7.4. Users say that Chargebee's support team is responsive and helpful, which enhances their overall experience.
- Users on G2 report that Chargebee's Billing Automation features score 8.7, significantly higher than Zuora Billing's 7.9. Reviewers mention that Chargebee automates complex billing scenarios effectively, reducing manual errors.
- Reviewers mention that Chargebee shines in Revenue Recognition with a score of 8.5, while Zuora Billing's score is lower at 8.2. Users appreciate Chargebee's comprehensive tools for tracking and managing revenue streams.
- Users say that Chargebee's Integration capabilities are robust, scoring 8.1, while Zuora Billing scores slightly lower at 7.4. Reviewers mention that Chargebee seamlessly integrates with various platforms, enhancing operational efficiency.
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Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
For ambitious companies who want to launch a subscription model and unlock their growth potential.
- Custom domain
- Multi-language support
- Support for multiple tax regions
Zuora
No pricing availableFree Trial
Chargebee
Free Trial is available
Zuora
No trial information availableRatings
Meets Requirements
8.7
694
8.0
236
Ease of Use
8.6
711
7.6
234
Ease of Setup
8.1
483
6.9
126
Ease of Admin
8.6
474
7.7
130
Quality of Support
8.5
663
7.4
224
Has the product been a good partner in doing business?
8.6
463
7.8
131
Product Direction (% positive)
8.6
682
7.8
234
Features by Category
Configuration
Not enough data
8.2
11
Not enough data
8.1
12
Not enough data
7.8
12
Not enough data
8.2
12
Not enough data
7.9
12
Not enough data
8.6
12
Pricing
Not enough data
8.6
11
Not enough data
8.6
12
Not enough data
8.8
10
Not enough data
8.8
11
Not enough data
8.0
11
Not enough data
9.5
10
Quoting
Not enough data
8.7
10
Not enough data
8.5
10
Not enough data
8.8
11
Not enough data
8.8
11
Not enough data
8.9
11
Not enough data
9.2
10
Admin
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
7.9
7
Not enough data
8.1
7
Channels
Not enough data
8.1
8
Not enough data
8.5
9
Not enough data
8.5
8
Not enough data
8.3
9
Platform
Not enough data
8.5
8
Not enough data
8.8
7
Not enough data
8.9
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
7.4
7
Billing and Payments
8.9
190
Not enough data
8.9
202
Not enough data
8.8
202
Not enough data
Revenue Recognition
8.2
173
Not enough data
8.1
157
Not enough data
8.4
168
Not enough data
Revenue Optimization
7.3
135
Not enough data
7.6
140
Not enough data
7.8
173
Not enough data
8.2
171
Not enough data
Billing
8.7
369
|
Verified
7.9
35
8.2
308
|
Verified
7.4
31
8.2
338
|
Verified
6.9
34
7.7
206
|
Verified
7.4
16
Dunning
8.6
326
|
Verified
7.8
23
7.7
231
|
Verified
8.2
13
7.8
228
|
Verified
8.3
14
Performance
8.3
307
|
Verified
8.0
23
8.4
342
|
Verified
7.4
27
8.5
349
|
Verified
7.3
28
Reporting
7.7
182
|
Verified
8.2
11
7.7
187
|
Verified
8.2
11
8.0
221
|
Verified
8.2
12
Revenue Recognition
8.5
67
Not enough data
8.5
60
Not enough data
8.0
54
Not enough data
8.6
60
Not enough data
8.4
62
Not enough data
Revenue Performance
8.4
57
Not enough data
8.3
52
Not enough data
8.1
58
Not enough data
8.4
70
Not enough data
8.2
60
Not enough data
Revenue Optimization
7.9
55
Not enough data
7.9
53
Not enough data
8.1
56
Not enough data
8.0
49
Not enough data
Integration
8.0
54
Not enough data
7.9
56
Not enough data
7.3
48
Not enough data
8.4
62
Not enough data
Bill Generation
Not enough data
8.2
15
Not enough data
8.9
15
Not enough data
9.1
15
Bill Processing
Not enough data
8.5
13
Not enough data
8.5
12
Not enough data
8.7
14
Integration
Not enough data
8.5
13
Not enough data
8.3
12
Not enough data
9.1
11
Order Management
7.8
147
|
Verified
8.6
7
8.6
195
|
Verified
8.3
7
7.7
155
|
Verified
8.3
5
8.9
210
|
Verified
8.8
8
Products & Plans
8.3
165
|
Verified
Not enough data
7.6
149
|
Verified
Not enough data
8.5
205
|
Verified
9.7
5
8.0
154
|
Verified
8.9
6
Pricing
8.6
202
|
Verified
8.1
7
8.5
201
|
Verified
8.6
6
8.0
169
|
Verified
8.3
5
Revenue Management
8.4
197
|
Verified
8.3
6
8.0
171
|
Verified
Not enough data
8.1
188
|
Verified
8.7
5
8.6
200
|
Verified
8.3
7
Integration
8.9
209
|
Verified
9.4
6
8.2
178
|
Verified
9.3
5
7.8
166
|
Verified
9.7
5
Data Management
8.1
42
Not enough data
7.6
40
Not enough data
8.1
42
Not enough data
Analysis
7.9
40
Not enough data
8.1
42
Not enough data
7.8
41
Not enough data
7.9
41
Not enough data
Usage Metering - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargebee and Zuora are categorized as Subscription Billing, Subscription Analytics, and Subscription Management
Reviews
Reviewers' Company Size
Chargebee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuora
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.8%
Information Technology and Services
15.9%
Marketing and Advertising
7.5%
Internet
5.5%
Health, Wellness and Fitness
3.3%
Other
36.9%
Computer Software
25.1%
Information Technology and Services
12.4%
Internet
7.1%
Marketing and Advertising
4.9%
Telecommunications
4.2%
Other
46.3%
Most Helpful Reviews
Chargebee
Most Helpful Favorable Review
Verified User in Consulting
Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
Most Helpful Critical Review
Igor L.
Verified User in Online Media
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
Zuora
Most Helpful Favorable Review
Meighan B.
Verified User in Computer Software
My first experience with Zuora was good, They were friendly, responsive, open to our ideas, and let us openly discuss our needs v what was available. The second time I worked with Zuora, they had taken a large number of our changes and customizations and...
Most Helpful Critical Review
Melissa H.
Verified User in Telecommunications
We sell through partners, and unfortunately, this is not ideal for that. We had to do a lot of customization to the zuora for Salesforce in order for it to work within our business model, but even with the customization, we face constant challenges. The...
Verified User in Consulting
Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
Meighan B.
Verified User in Computer Software
My first experience with Zuora was good, They were friendly, responsive, open to our ideas, and let us openly discuss our needs v what was available. The second time I worked with Zuora, they had taken a large number of our changes and customizations and...
Igor L.
Verified User in Online Media
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
Melissa H.
Verified User in Telecommunications
We sell through partners, and unfortunately, this is not ideal for that. We had to do a lot of customization to the zuora for Salesforce in order for it to work within our business model, but even with the customization, we face constant challenges. The...
Alternatives
Discussions
Where is Chargebee based?
2 comments
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 comments
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 comments
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
Wish to know if you operate in India? Does your application talk to any other ERP seamlessly?
1 comment
PS
Hi Harish,
Thanks for your question! I'm a Senior Research Analyst for G2, and would be happy to help you out.
From the research I've done, it...Read more
Zuora has no more discussions with answers
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