Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
I am a billing specialist who has been using OneBill for about eight months (but my company has used it for several years). We use it to bill our voice products, which can be very complex (especially the taxes). Overall the software is pretty user-friendly...
When an issue arises it can become complicated or convoluted when trying to resolve the issue.
Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
I am a billing specialist who has been using OneBill for about eight months (but my company has used it for several years). We use it to bill our voice products, which can be very complex (especially the taxes). Overall the software is pretty user-friendly...
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
When an issue arises it can become complicated or convoluted when trying to resolve the issue.