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- Cerner CareTracker-vs-PointClickCare Senior Living Platform
Compare Cerner CareTracker and PointClickCare Senior Living Platform 
At a Glance
Market Segments
Enterprise (44.0% of reviews)
Mid-Market (45.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cerner CareTracker
Star Rating
(25)3.8 out of 5
Market Segments
Enterprise (44.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Cerner CareTrackerPointClickCare Senior Living Platform
Star Rating
(24)4.2 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PointClickCare Senior Living PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that the PointClickCare Senior Living Platform excels in its user-friendly interface, with a G2 rating of 8.7 for ease of use, while Cerner CareTracker, despite a slightly higher ease of setup rating of 8.5, has received mixed feedback on its overall user experience.
- Reviewers mention that PointClickCare offers robust data management capabilities, particularly in clinical data analysis, which is crucial for senior living facilities. In contrast, Cerner CareTracker's strengths lie in its financial data analysis, but users feel it lacks the same depth in clinical analytics.
- G2 users highlight PointClickCare's strong support system, with a quality of support rating of 7.6, although some users express a desire for quicker response times. Cerner CareTracker, on the other hand, has a higher support rating of 8.3, indicating a more reliable support experience according to its users.
- Users on G2 report that PointClickCare shines in its integration capabilities with wearable devices, enhancing patient monitoring, while Cerner CareTracker is noted for its interoperability features, allowing for better data sharing across platforms.
- Reviewers say that PointClickCare's product direction is viewed positively by 8.1% of users, indicating a strong roadmap for future enhancements. In contrast, Cerner CareTracker's product direction rating of 5.8 suggests that users are less confident in its future development.
- Users report that PointClickCare's billing automation features are particularly beneficial for revenue cycle management, streamlining processes effectively. Conversely, Cerner CareTracker's claims management features are praised, but users feel that its overall billing automation could be improved.
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Pricing
Entry-Level Pricing
Cerner CareTracker
No pricing availablePointClickCare Senior Living Platform
No pricing availableFree Trial
Cerner CareTracker
No trial information availablePointClickCare Senior Living Platform
No trial information availableRatings
Meets Requirements
8.4
16
8.7
18
Ease of Use
8.9
16
8.7
18
Ease of Setup
8.5
8
Not enough data
Ease of Admin
8.5
8
Not enough data
Quality of Support
8.3
15
7.6
17
Has the product been a good partner in doing business?
8.6
7
Not enough data
Product Direction (% positive)
5.8
14
8.1
18
Features by Category
Value-Based Performance Management AnalyticsHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytic Tools - Healthcare Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Health Information Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cerner CareTracker and PointClickCare Senior Living Platform are categorized as EHR and Assisted Living
Unique Categories
Cerner CareTracker is categorized as Healthcare Analytics
PointClickCare Senior Living Platform is categorized as Revenue Cycle Management and Value-Based Performance Management Analytics
Reviews
Reviewers' Company Size
Cerner CareTracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PointClickCare Senior Living Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
72.0%
Medical Practice
12.0%
Non-Profit Organization Management
4.0%
Mental Health Care
4.0%
Government Administration
4.0%
Other
4.0%
Hospital & Health Care
75.0%
Health, Wellness and Fitness
8.3%
Writing and Editing
4.2%
Philanthropy
4.2%
Medical Practice
4.2%
Other
4.2%
Most Helpful Reviews
Cerner CareTracker
Most Helpful Favorable Review
Verified User in Hospital & Health Care
Multiple choices and space to write extra about certain instances and clients
Most Helpful Critical Review
Verified User in Hospital & Health Care
It was very difficult to create graphs and trends.
PointClickCare Senior Living Platform
Most Helpful Favorable Review
Verified User in Writing and Editing
I think that the best aspect of it is that it is cloud-based, which is something I firmly believe in for many modern technologies. It allows for the management of several aspects of senior care, based on a secure electronic health record.
Most Helpful Critical Review
Verified User in Hospital & Health Care
One thing about PCC that I don't enjoy is the lag time. I have entered in orders and medications for patients that do not generate in the system on another computer for a few hours, which is obviously very dangerous. I feel that this can be very dangerous...
Verified User in Hospital & Health Care
Multiple choices and space to write extra about certain instances and clients
Verified User in Writing and Editing
I think that the best aspect of it is that it is cloud-based, which is something I firmly believe in for many modern technologies. It allows for the management of several aspects of senior care, based on a secure electronic health record.
Verified User in Hospital & Health Care
It was very difficult to create graphs and trends.
Verified User in Hospital & Health Care
One thing about PCC that I don't enjoy is the lag time. I have entered in orders and medications for patients that do not generate in the system on another computer for a few hours, which is obviously very dangerous. I feel that this can be very dangerous...
Discussions
Cerner CareTracker has no discussions with answers
PointClickCare Senior Living Platform has no discussions with answers
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