Compare CDK and VinSolutions Connect CRM 
- Users report that CDK excels in its "Ease of Admin" with a score of 9.1, indicating that many find the administrative tasks straightforward and manageable, while VinSolutions Connect CRM, with a score of 8.7, is perceived as slightly less intuitive in this area.
- Reviewers mention that VinSolutions Connect CRM has a higher "Ease of Use" rating at 8.6 compared to CDK's 8.0, suggesting that users find VinSolutions more user-friendly and accessible for daily operations.
- G2 users highlight that CDK's "Product Direction" score of 7.3 reflects some concerns about future updates and features, whereas VinSolutions Connect CRM's score of 8.0 indicates a more positive outlook on the product's evolution and enhancements.
- Users on G2 report that both products have strong support, but VinSolutions Connect CRM's "Quality of Support" score of 8.5 is noted as being more responsive and helpful compared to CDK's 8.0, which some users feel could improve.
- Reviewers say that CDK's "Meets Requirements" score of 8.6 is solid, but VinSolutions Connect CRM edges ahead with a score of 8.9, suggesting that it better aligns with user needs and expectations.
- Users say that while both products cater well to the mid-market segment, CDK's total number of reviews (101) indicates a larger user base, which may contribute to a more robust community and resource availability compared to VinSolutions Connect CRM's 96 reviews.
Its very straight forward not confusing
The fact that forms cost money to be edited after the fact and that CDK doesn't automatically work with lenders when new forms are created baffles me. This company knows that when a new Lease Agreement or Retail Installment Agreement or Rebate disclosure...
The ability to merge duplicate customers, assign sales reps/managers/BDC to individual customers, and modify customer profiles makes for easy organization. I also love the ability to add and edit call scripts, email templates, etc. It helps to not have to...
The system would once and a while crash and our entire operations would be down but that was rare on occasion
Its very straight forward not confusing
The ability to merge duplicate customers, assign sales reps/managers/BDC to individual customers, and modify customer profiles makes for easy organization. I also love the ability to add and edit call scripts, email templates, etc. It helps to not have to...
The fact that forms cost money to be edited after the fact and that CDK doesn't automatically work with lenders when new forms are created baffles me. This company knows that when a new Lease Agreement or Retail Installment Agreement or Rebate disclosure...
The system would once and a while crash and our entire operations would be down but that was rare on occasion
