Compare CARET Legal and MyCase 
At a Glance
Market Segments
Small-Business (98.8% of reviews)
Small-Business (98.2% of reviews)
Entry-Level Pricing
No pricing available
$39.00 1 User Per Month
CARET Legal
Star Rating
(166)4.5 out of 5
Market Segments
Small-Business (98.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CARET LegalMyCase
Star Rating
(288)4.4 out of 5
Market Segments
Small-Business (98.2% of reviews)
Entry-Level Pricing
$39.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MyCase excels in its "Centralised Database" feature, scoring 8.9, which allows for efficient document management and easy access to client information. In contrast, CARET Legal's score of 7.9 in this area suggests it may not be as robust in organizing client data.
- Reviewers mention that MyCase's "Quality of Support" is rated at 8.7, indicating a strong customer service experience. Conversely, CARET Legal shines with a higher score of 9.0, suggesting that users find their support even more responsive and helpful.
- G2 users highlight MyCase's "Time Tracking" feature with a score of 8.6, which is praised for its user-friendly interface. However, CARET Legal slightly outperforms with a score of 8.8, indicating a more refined experience for tracking billable hours.
- Users on G2 appreciate MyCase's "Document Storage" capabilities, scoring 8.9, which allows for secure and organized storage of legal documents. In comparison, CARET Legal's score of 8.2 suggests it may not offer the same level of efficiency in document management.
- Reviewers say that MyCase's "Workflow" feature, rated at 8.3, provides a solid framework for managing tasks and processes. However, CARET Legal's lower score of 7.7 indicates that its workflow capabilities may not be as intuitive or effective.
- Users report that MyCase's "E-Signature" functionality, with a score of 8.7, is a standout feature that simplifies the signing process for clients. CARET Legal, while still functional, scores lower at 7.6, suggesting it may not be as seamless for users needing electronic signatures.
Pricing
Entry-Level Pricing
CARET Legal
No pricing availableMyCase
Basic
$39.00
1 User Per Month
$39 per user/month (billed annually) or $49 per user/month (billed monthly)
- Case and Contact Management
- Task Management
- Client Portal
Free Trial
CARET Legal
Free Trial is available
MyCase
Free Trial is available
Ratings
Meets Requirements
8.8
133
8.5
248
Ease of Use
8.8
134
8.8
251
Ease of Setup
8.7
39
8.2
128
Ease of Admin
9.1
39
8.2
78
Quality of Support
9.0
127
8.5
230
Has the product been a good partner in doing business?
9.2
37
8.2
76
Product Direction (% positive)
8.7
132
8.4
242
Features by Category
Platform Additional Functionality
Not enough data
8.6
44
Not enough data
8.7
41
Not enough data
8.0
41
Generative AI
Not enough data
Feature Not Available
Not enough data
7.3
15
Platform Content
Not enough data
7.6
42
Not enough data
8.7
40
Not enough data
7.5
39
Platform Basics
Not enough data
7.9
39
Not enough data
7.7
35
Not enough data
8.7
41
Platform Basics
7.7
50
7.9
151
8.4
61
8.5
162
8.8
57
8.3
149
8.4
61
7.8
154
Content Management
8.2
58
8.2
155
8.1
59
8.2
152
7.7
50
8.0
147
Platform Basics
7.6
36
7.9
99
8.0
44
8.4
102
8.3
35
8.1
89
7.8
39
7.3
99
7.9
44
8.4
101
Content Management
7.4
42
8.2
95
7.8
41
7.7
90
7.3
35
7.7
89
Time & Billing
8.8
41
8.4
101
7.9
34
8.0
95
8.1
40
8.3
97
Storage and Collaboration - Legal Document Management
Not enough data
Feature Not Available
Not enough data
8.7
30
Not enough data
8.8
30
Not enough data
8.8
30
Document Management - Legal Document Management
Not enough data
8.2
30
Not enough data
8.6
30
Not enough data
Feature Not Available
Analysis - Legal Document Management
Not enough data
7.7
30
Not enough data
7.2
30
Artificial Intelligence - Legal Document Management
Not enough data
5.9
30
Accessibility - Legal Document Management
Not enough data
7.4
30
Sales Force Automation - Legal CRM
Not enough data
6.9
6
Not enough data
6.9
6
Not enough data
Not enough data
Platform Additional Functionality - Legal CRM
Not enough data
6.3
5
Not enough data
7.5
6
Not enough data
7.5
6
Not enough data
8.1
6
Marketing Automation - Legal CRM
Not enough data
7.3
5
Not enough data
5.3
5
Customer Support - Legal CRM
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
7.5
6
Platform Reporting and Analytics - Legal CRM
Not enough data
7.0
5
Categories
Categories
Shared Categories
CARET Legal and MyCase are categorized as Legal Billing, Legal Practice Management, and Legal Case Management
Unique Categories
CARET Legal has no unique categories
Reviews
Reviewers' Company Size
CARET Legal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MyCase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
60.7%
Legal Services
35.0%
Accounting
1.2%
Primary/Secondary Education
0.6%
Higher Education
0.6%
Other
1.8%
Law Practice
57.2%
Legal Services
38.6%
Consulting
0.4%
Security and Investigations
0.4%
Real Estate
0.4%
Other
3.2%
Most Helpful Reviews
CARET Legal
Most Helpful Favorable Review
Kit C.
Verified User in Law Practice
Robust program that covers everything from case management to client lead intake to comprehensive firm accounting. Easy to use and navigate for the most part. Integrated CRM and FULL accounting of all operating and trust accounts with triple reconciliation...
Most Helpful Critical Review
Verified User in Legal Services
I would have liked to see standard task lists which I can select and modify as necessary. That I have to type them up every time is not timesaving.
MyCase
Most Helpful Favorable Review
Lindsay V.
Verified User in Law Practice
I like that I can handle all aspects of case management from one platform
Most Helpful Critical Review
Verified User in Law Practice
Their billing software doesn't have the ability to have recurring payments, or recurring fees/charges (monthly fees for example) and also can't add late charges or interest. If you carry the balance forward, it resets the aging on the old balance throwing...
Kit C.
Verified User in Law Practice
Robust program that covers everything from case management to client lead intake to comprehensive firm accounting. Easy to use and navigate for the most part. Integrated CRM and FULL accounting of all operating and trust accounts with triple reconciliation...
Lindsay V.
Verified User in Law Practice
I like that I can handle all aspects of case management from one platform
Verified User in Legal Services
I would have liked to see standard task lists which I can select and modify as necessary. That I have to type them up every time is not timesaving.
Verified User in Law Practice
Their billing software doesn't have the ability to have recurring payments, or recurring fees/charges (monthly fees for example) and also can't add late charges or interest. If you carry the balance forward, it resets the aging on the old balance throwing...
Discussions
Do firms have to migrate from an existing provider if they want to use Zola’s email features?
1 comment
Official Response from CARET Legal
There is almost never a need to migrate. Zola is compatible with most IMAP and Microsoft Exchange-based email providers including 1and1, GoDaddy, Rackspace,...Read more
Can Zola send email from Zola's iOS and Android apps?
1 comment
Official Response from CARET Legal
In the Zola iOS or Android App, if you select a Contact, either directly or through the Matters list, you can just tap on the mail icon and compose your...Read more
Can users continue to use Outlook, iPhone Mail or other applications?
1 comment
Official Response from CARET Legal
Zola is simply another device that connects to your email server. Anything you do on Zola will be reflected in other applications, including replying,...Read more
What is MyCase?
2 comments
DS
The phrase "public court records" is already in English. It refers to official documents and information that are available to the public, detailing...Read more
How many lawyers use MyCase?
2 comments
Official Response from MyCase
Thousands of small and mid-sized law firms across the United States use MyCase.Read more
Does MyCase have an API?
2 comments
Official Response from MyCase
I am excited to let you know that MyCase now has an Open API that allows firms to connect more of the apps they use to MyCase for increased data sharing,...Read more
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