Compare CaptivateIQ and Xactly Incent 
At a Glance
Market Segments
Mid-Market (71.1% of reviews)
Enterprise (62.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CaptivateIQ
Star Rating
(3,054)4.7 out of 5
Market Segments
Mid-Market (71.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CaptivateIQXactly Incent
Star Rating
(816)4.3 out of 5
Market Segments
Enterprise (62.7% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Xactly IncentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Xactly Incent's Commission Estimator scores lower (7.1) compared to CaptivateIQ's (9.3), indicating that CaptivateIQ provides a more accurate and user-friendly tool for estimating commissions.
- Reviewers mention that CaptivateIQ excels in Dispute Management with a score of 8.9, while Xactly Incent falls short at 6.9, suggesting that users find CaptivateIQ's process for handling disputes to be more efficient and effective.
- G2 users highlight that CaptivateIQ's Compensation Statements feature is rated 9.4, significantly higher than Xactly Incent's 8.4, indicating a preference for CaptivateIQ's clarity and presentation in compensation reporting.
- Users on G2 appreciate CaptivateIQ's Workflow Automation capabilities, scoring 8.6, compared to Xactly Incent's 7.3, suggesting that CaptivateIQ offers a more streamlined and automated approach to managing workflows.
- Reviewers say that CaptivateIQ's Reporting Capabilities are rated at 9.1, while Xactly Incent's is lower at 6.7, indicating that users find CaptivateIQ's reporting tools to be more comprehensive and easier to use.
- Users report that CaptivateIQ's Quality of Support is rated 9.5, compared to Xactly Incent's 8.2, suggesting that users feel more supported and satisfied with the assistance they receive from CaptivateIQ.
Featured Products
Sponsored
incentX
(3)
Compensation Management
Visit Website
Sponsored
Barley
(13)
Compensation Management
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Pricing
Entry-Level Pricing
CaptivateIQ
No pricing availableXactly Incent
No pricing availableFree Trial
CaptivateIQ
No trial information availableXactly Incent
Free Trial is available
Ratings
Meets Requirements
9.5
2,144
8.3
406
Ease of Use
9.5
2,162
8.1
712
Ease of Setup
8.5
304
7.8
535
Ease of Admin
8.8
194
7.7
309
Quality of Support
9.5
1,594
8.2
363
Has the product been a good partner in doing business?
9.4
195
8.6
309
Product Direction (% positive)
9.0
1,956
8.2
398
Features by Category
Sales Rep Portal
9.3
1336
7.1
193
8.9
1020
6.9
176
9.4
1588
8.4
284
9.1
1121
8.2
244
8.9
1093
7.9
257
8.6
884
6.9
165
Management Portal
8.8
815
7.4
192
8.9
918
7.8
200
Feature Not Available
Feature Not Available
9.0
951
7.8
199
9.0
1021
7.6
201
8.9
706
7.7
188
Feature Not Available
6.6
124
Administration
9.0
950
7.4
182
8.9
908
7.1
178
8.8
908
7.2
176
9.1
1062
8.1
224
9.0
1112
7.3
239
8.7
871
8.0
223
Platform
8.7
597
7.9
162
8.5
528
6.9
111
8.4
499
6.6
101
8.4
558
7.3
187
8.4
541
7.3
128
8.5
519
7.7
139
9.1
710
8.1
207
Data Availability
6.0
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
Data Accuracy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Features
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Collaborate
7.7
5
Not enough data
7.3
5
Not enough data
Logistics
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Platform
9.0
59
7.2
48
8.0
58
6.7
40
8.4
58
7.3
47
9.3
59
7.7
57
8.7
57
7.4
45
8.7
57
7.2
42
8.5
57
6.4
50
9.0
58
6.7
56
9.0
58
7.7
55
8.4
57
7.5
43
Benchmarking and Equity - Compensation Management
8.4
57
6.6
34
8.3
57
6.8
34
8.5
57
6.7
34
Platform
8.7
61
7.5
61
8.4
60
7.4
58
8.5
60
7.5
55
8.9
60
8.1
59
9.1
62
7.8
66
8.6
61
7.4
57
8.8
60
6.6
62
9.1
61
7.1
63
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.7
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Territory Management - Sales Planning
8.0
5
Not enough data
8.0
5
Not enough data
Quota & Capacity Management - Sales Planning
8.3
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
Platform - Compensation Planning
8.9
24
8.3
5
8.7
24
7.3
5
8.6
24
8.3
5
8.9
23
8.3
5
8.9
23
7.0
5
9.1
23
7.7
5
Additional Features - Compensation Planning
9.0
23
7.0
5
8.9
23
7.3
5
8.8
23
7.3
5
Data Sourcing
9.0
8
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
9.3
10
Not enough data
8.5
8
Not enough data
Predictive Analytics
9.0
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.1
8
Not enough data
Sales Management
7.7
8
Not enough data
7.3
8
Not enough data
7.9
8
Not enough data
9.2
8
Not enough data
Training
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Incentives
Feature Not Available
7.6
39
8.8
209
7.7
56
9.3
320
|
Verified
8.3
64
|
Verified
8.9
183
7.7
42
Personalization
Feature Not Available
8.3
62
9.0
253
|
Verified
7.4
60
|
Verified
9.2
289
|
Verified
7.9
69
|
Verified
9.1
250
|
Verified
7.6
44
Administrative
9.1
246
|
Verified
7.7
61
|
Verified
9.1
238
|
Verified
8.0
69
|
Verified
8.8
116
7.2
54
Categories
Categories
Shared Categories
CaptivateIQ and Xactly Incent are categorized as Compensation Planning, Compensation Management, Sales Performance Management, and Sales Compensation
Unique Categories
CaptivateIQ is categorized as Sales Acceleration Platforms, Sales Coaching, Sales Analytics, Sales Intelligence, Sales Planning, and Sales & Ops Planning
Xactly Incent has no unique categories
Reviews
Reviewers' Company Size
CaptivateIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xactly Incent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.0%
Information Technology and Services
16.5%
Financial Services
7.8%
Marketing and Advertising
4.6%
Staffing and Recruiting
2.9%
Other
31.3%
Computer Software
24.5%
Information Technology and Services
19.8%
Telecommunications
6.4%
Financial Services
4.6%
Computer & Network Security
3.6%
Other
41.0%
Most Helpful Reviews
CaptivateIQ
Most Helpful Favorable Review
Albert W.
Verified User in Computer Software
The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I...
Most Helpful Critical Review
Verified User in Education Management
There's no direct integration into our CRM
Xactly Incent
Most Helpful Favorable Review
Verified User in Information Technology and Services
That I know where to find my commission.
Most Helpful Critical Review
Verified User in Media Production
too little analysis on the data, can have more parameters
Albert W.
Verified User in Computer Software
The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I...
Verified User in Information Technology and Services
That I know where to find my commission.
Verified User in Education Management
There's no direct integration into our CRM
Verified User in Media Production
too little analysis on the data, can have more parameters
Discussions
Will there be an app or is there an app for mobile phones?
2 comments
KH
This would be great! Read more
What is the best way to reach customer support?
2 comments
Official Response from CaptivateIQ
Hi Taimoor,
You can email support@captivateiq.com.Read more
Can you create a mobile phone app for CaptivateIQ?
2 comments
Official Response from CaptivateIQ
Hi Vinh,
A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard.
Read more
I don't see much documentation on the website in terms of FAQ, etc. Is there an online resource I can use if I have any questions?
1 comment
MG
Hello,
We offer help documentation online and in PDF format to existing customers. Please contact me at 408-477-3130 and I'll assist you.
Thanks,
MikeRead more
What is Xactly Incent used for?
1 comment
AS
Xactly incent is a sales performance management software. It is used for sales compensation - where the sales team can have live access to their commissions...Read more
Xactly Incent has no more discussions with answers
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