Compare CaptivateIQ and Varicent 
At a Glance
Market Segments
Mid-Market (71.1% of reviews)
Enterprise (65.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CaptivateIQ
Star Rating
(3,054)4.7 out of 5
Market Segments
Mid-Market (71.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CaptivateIQVaricent
Star Rating
(496)4.5 out of 5
Market Segments
Enterprise (65.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about VaricentSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Varicent excels in its Compensation History feature, scoring 9.4, which allows for detailed tracking of compensation changes over time. In contrast, CaptivateIQ also performs well in this area but scores slightly lower at 8.9, indicating that while it is effective, it may not provide the same depth of historical insight.
- Reviewers mention that CaptivateIQ's Commission Calculator is highly praised, achieving a score of 9.4, which users find intuitive and efficient for calculating commissions. Varicent, while also strong in this area with a score of 8.8, may not offer the same level of user satisfaction in terms of ease of use.
- G2 users highlight CaptivateIQ's superior Dispute Management feature, scoring 8.9, which is noted for its streamlined process and user-friendly interface. Varicent, with a score of 7.7, is seen as less effective in managing disputes, leading to potential frustrations for users needing this functionality.
- Users on G2 report that CaptivateIQ's Reporting Capabilities are robust, scoring 9.0, and are particularly appreciated for their customization options. Varicent, while also strong with a score of 8.9, may not provide the same level of flexibility in report generation, which could limit user experience.
- Reviewers mention that Varicent shines in its Quality of Support, scoring 8.9, with many users praising the responsiveness and helpfulness of the support team. CaptivateIQ, however, scores higher at 9.5, indicating that users may find more satisfaction with the support they receive from CaptivateIQ.
- Users say that CaptivateIQ's ease of setup is a significant advantage, scoring 8.5, which many find straightforward and quick. Varicent, with a lower score of 7.6, may present more challenges during the initial setup phase, potentially leading to longer onboarding times for new users.
Featured Products
Sponsored
incentX
(3)
Compensation Management
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Barley
(13)
Compensation Management
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Pricing
Entry-Level Pricing
CaptivateIQ
No pricing availableVaricent
No pricing availableFree Trial
CaptivateIQ
No trial information availableVaricent
No trial information availableRatings
Meets Requirements
9.5
2,144
8.8
398
Ease of Use
9.5
2,162
8.4
400
Ease of Setup
8.5
304
7.6
267
Ease of Admin
8.8
194
8.2
282
Quality of Support
9.5
1,594
8.9
372
Has the product been a good partner in doing business?
9.4
195
9.0
280
Product Direction (% positive)
9.0
1,956
9.3
378
Features by Category
Sales Rep Portal
9.3
1336
8.0
152
8.9
1020
7.7
147
9.4
1588
8.7
236
9.1
1121
8.3
185
8.9
1093
8.6
217
8.6
884
7.8
133
Management Portal
8.8
815
8.4
183
8.9
918
8.7
186
Feature Not Available
8.0
139
9.0
951
8.2
148
9.0
1021
8.5
197
8.9
706
8.2
181
Feature Not Available
7.9
114
Administration
9.0
950
8.2
185
8.9
908
8.1
208
8.8
908
8.3
208
9.1
1062
8.5
229
9.0
1112
8.5
244
8.7
871
8.3
198
Platform
8.7
597
8.2
127
8.5
528
8.1
106
8.4
499
7.9
120
8.4
558
8.6
196
8.4
541
8.1
134
8.5
519
8.0
117
9.1
710
8.3
218
Data Availability
6.0
5
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
Data Accuracy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Features
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Collaborate
7.7
5
Not enough data
7.3
5
Not enough data
Logistics
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Platform
9.0
59
Not enough data
8.0
58
Not enough data
8.4
58
Not enough data
9.3
59
Not enough data
8.7
57
Not enough data
8.7
57
Not enough data
8.5
57
Not enough data
9.0
58
Not enough data
9.0
58
Not enough data
8.4
57
Not enough data
Benchmarking and Equity - Compensation Management
8.4
57
Not enough data
8.3
57
Not enough data
8.5
57
Not enough data
Platform
8.7
61
Not enough data
8.4
60
Not enough data
8.5
60
Not enough data
8.9
60
Not enough data
9.1
62
Not enough data
8.6
61
Not enough data
8.8
60
Not enough data
9.1
61
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.7
5
8.9
6
7.7
5
8.3
6
8.0
5
8.3
6
8.0
5
8.9
6
7.7
5
8.7
5
8.0
5
9.3
5
8.3
5
8.7
5
Territory Management - Sales Planning
8.0
5
9.3
5
8.0
5
8.7
5
Quota & Capacity Management - Sales Planning
8.3
5
9.0
5
7.0
5
9.0
5
7.3
5
9.0
5
Platform - Compensation Planning
8.9
24
Not enough data
8.7
24
Not enough data
8.6
24
Not enough data
8.9
23
Not enough data
8.9
23
Not enough data
9.1
23
Not enough data
Additional Features - Compensation Planning
9.0
23
Not enough data
8.9
23
Not enough data
8.8
23
Not enough data
Data Sourcing
9.0
8
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
9.3
10
Not enough data
8.5
8
Not enough data
Predictive Analytics
9.0
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
8.1
8
Not enough data
Sales Management
7.7
8
Not enough data
7.3
8
Not enough data
7.9
8
Not enough data
9.2
8
Not enough data
Training
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Incentives
Feature Not Available
8.4
90
8.8
209
8.5
104
9.3
320
|
Verified
8.8
151
|
Verified
8.9
183
9.0
109
Personalization
Feature Not Available
8.7
115
9.0
253
|
Verified
8.9
157
|
Verified
9.2
289
|
Verified
8.9
151
|
Verified
9.1
250
|
Verified
8.8
117
|
Verified
Administrative
9.1
246
|
Verified
8.7
132
|
Verified
9.1
238
|
Verified
8.8
137
|
Verified
8.8
116
8.7
113
|
Verified
Categories
Categories
Shared Categories
CaptivateIQ and Varicent are categorized as Sales Performance Management, Sales Compensation, and Sales Planning
Unique Categories
CaptivateIQ is categorized as Compensation Planning, Sales Acceleration Platforms, Sales Coaching, Sales Analytics, Compensation Management, Sales Intelligence, and Sales & Ops Planning
Varicent has no unique categories
Reviews
Reviewers' Company Size
CaptivateIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Varicent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.0%
Information Technology and Services
16.5%
Financial Services
7.8%
Marketing and Advertising
4.6%
Staffing and Recruiting
2.9%
Other
31.3%
Financial Services
13.0%
Banking
9.9%
Information Technology and Services
9.3%
Computer Software
9.3%
Telecommunications
7.6%
Other
51.0%
Most Helpful Reviews
CaptivateIQ
Most Helpful Favorable Review
Albert W.
Verified User in Computer Software
The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I...
Most Helpful Critical Review
Verified User in Education Management
There's no direct integration into our CRM
Varicent
Most Helpful Favorable Review
Timothy L.
Verified User in Marketing and Advertising
Concert has an excellent understanding of the psychology of comp plan incentives and development. Their team has a passion for taking the sting out of compensation planning, development, implementation with the tools to save the sanity of any accountant or...
Most Helpful Critical Review
Verified User in Marketing and Advertising
Could have been a little bit more refined and quicker, but worked great!
Albert W.
Verified User in Computer Software
The tool itself is incredibly intuitive to use if you come from a finance background. I could pick up everything really quickly because a lot of the design in mind is how you'd create formulas in Excel. On top of that, the customer service was unmatched. I...
Timothy L.
Verified User in Marketing and Advertising
Concert has an excellent understanding of the psychology of comp plan incentives and development. Their team has a passion for taking the sting out of compensation planning, development, implementation with the tools to save the sanity of any accountant or...
Verified User in Education Management
There's no direct integration into our CRM
Verified User in Marketing and Advertising
Could have been a little bit more refined and quicker, but worked great!
Alternatives
Discussions
Will there be an app or is there an app for mobile phones?
2 comments
KH
This would be great! Read more
What is the best way to reach customer support?
2 comments
Official Response from CaptivateIQ
Hi Taimoor,
You can email support@captivateiq.com.Read more
Can you create a mobile phone app for CaptivateIQ?
2 comments
Official Response from CaptivateIQ
Hi Vinh,
A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard.
Read more
what isthe best way to design the territory management
1 comment
KG
Varicent doesn't have territory design capabilities.Read more
When we will going to have the feature of uploading files from PayeeWeb.
1 comment
Official Response from Varicent
In the recent updates from Varicent you will find that the new Sales Portal has recently released something that addresses your needs. Please check the...Read more
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