Compare Canopy and Suralink

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At a Glance
Canopy
Canopy
Star Rating
(441)4.5 out of 5
Market Segments
Small-Business (97.7% of reviews)
Information
Entry-Level Pricing
$24.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plans
Suralink
Suralink
Star Rating
(95)4.6 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Suralink
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Canopy excels in its "Client Portals" feature, scoring 9.0, which allows for seamless communication and document sharing with clients. In contrast, Suralink's score of 8.8 indicates it also offers client portals, but users feel Canopy provides a more user-friendly experience.
  • Reviewers mention that Suralink shines in "Version Control," achieving a score of 9.2, which is significantly higher than Canopy's 8.2. This feature allows users to easily track changes and manage document versions, making collaboration more efficient.
  • G2 users highlight that Canopy's "Custom Branding" feature, with a score of 8.8, allows businesses to personalize their documents effectively. Suralink also offers branding options but does not receive as high a score, indicating that Canopy may provide more flexibility in this area.
  • Users on G2 report that Suralink's "Checklists" feature, scoring 9.2, is particularly beneficial for onboarding new clients, providing a structured approach that Canopy's score of 7.7 does not match, suggesting a more streamlined process in Suralink.
  • Reviewers say that Canopy's "Quality of Support" is rated at 9.0, which is slightly higher than Suralink's 8.8. This indicates that users feel more supported when using Canopy, which can be crucial for businesses needing timely assistance.
  • Users report that Suralink's "Ease of Setup" is rated at 9.2, outperforming Canopy's 8.3. This suggests that Suralink may offer a more straightforward onboarding process, making it easier for new users to get started quickly.
Featured Products
Pricing
Entry-Level Pricing
Canopy
Time & Billing*
$24.00
1 User Per Month
Browse all 5 pricing plans
Suralink
No pricing available
Free Trial
Canopy
Free Trial is available
Suralink
No trial information available
Ratings
Meets Requirements
8.7
303
9.1
84
Ease of Use
8.9
307
8.9
88
Ease of Setup
8.3
224
8.4
40
Ease of Admin
8.6
171
9.0
19
Quality of Support
9.0
296
8.7
71
Has the product been a good partner in doing business?
8.9
169
9.0
19
Product Direction (% positive)
9.0
287
8.9
86
Features by Category
Tax Practice ManagementHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Platform Additional Functionality
9.3
9
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
9.3
7
Not enough data
Platform Content
8.8
8
Not enough data
Platform Data
9.0
8
Not enough data
Not enough data
Not enough data
Audit
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Accounting Practice ManagementHide 18 FeaturesShow 18 Features
8.1
166
8.6
23
Communication
8.9
163
8.0
22
7.8
162
7.6
22
8.2
156
8.3
21
Collaboration
8.3
156
8.0
22
8.6
159
8.0
22
8.2
147
Feature Not Available
Billing
8.0
151
Feature Not Available
7.4
155
Feature Not Available
7.7
152
Feature Not Available
Onboarding
8.0
159
7.5
22
7.6
155
8.5
22
8.5
157
8.2
22
Visibility
8.3
160
8.3
22
7.3
152
7.5
21
8.7
159
8.6
22
7.5
153
8.3
21
8.3
159
7.9
22
7.4
151
7.3
22
Categories
Categories
Shared Categories
Canopy
Canopy
Suralink
Suralink
Canopy and Suralink are categorized as Accounting Practice Management
Unique Categories
Canopy
Canopy is categorized as Tax Practice Management
Suralink
Suralink is categorized as Financial Audit
Reviews
Reviewers' Company Size
Canopy
Canopy
Small-Business(50 or fewer emp.)
97.7%
Mid-Market(51-1000 emp.)
2.1%
Enterprise(> 1000 emp.)
0.2%
Suralink
Suralink
Small-Business(50 or fewer emp.)
44.7%
Mid-Market(51-1000 emp.)
50.0%
Enterprise(> 1000 emp.)
5.3%
Reviewers' Industry
Canopy
Canopy
Accounting
91.0%
Financial Services
5.8%
Law Practice
1.2%
Airlines/Aviation
0.5%
Consulting
0.2%
Other
1.4%
Suralink
Suralink
Accounting
89.4%
Consulting
2.1%
Financial Services
2.1%
Non-Profit Organization Management
1.1%
Insurance
1.1%
Other
4.3%
Most Helpful Reviews
Canopy
Canopy
Most Helpful Favorable Review
SC
Stacy C.
Verified User in Accounting

Canopy is continually trying to better it's software for the convenience of its customers and really understand everyone's business needs. I love how easy it is to offer suggestions and feedback to the support team and get their help with any issues we...

Most Helpful Critical Review
AW
April W.
Verified User in Accounting

There are some negatives as well, especially when it comes to the billing portion of the software. One major issue is that there is no way to put a balance on an account, which can be frustrating when trying to keep track of expenses. The billing report is...

Suralink
Suralink
Most Helpful Favorable Review
Verified User
G
Verified User in Accounting

Easy to use, the tool has all functionalities we need.

Most Helpful Critical Review
Verified User
G
Verified User in Accounting

We use Suralink for request list management and file storage for our tax clients. The "portal" on that user end is not particularly user friendly in terms of what they see. The inability to tag clients or internal colleagues in comments/requests is...

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Canopy
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Suralink
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Discussions
Canopy
Canopy Discussions
Tax data manipulation
2 comments
Official Response from Canopy
Hello Terri. We realize that your question might have some specific use case that we didn’t consider, but we tried to answer this to the best of our ability...Read more
What is the best way to transition to Canopy's time/billing option?
1 comment
TT
Hi Tiffany- Happy to hear you're interested in streamlining more of your practice with Canopy! Getting set up with Canopy Payments starts with a simple...Read more
Monty the Mongoose crying
Canopy has no more discussions with answers
Suralink
Suralink Discussions
Monty the Mongoose crying
Suralink has no discussions with answers