Compare Bugsee and Instabug 
At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (61.2% of reviews)
Entry-Level Pricing
$99 Up to 100 devices
Starting at $249.00 25000 Sessions Per Month
Bugsee
Star Rating
(18)4.9 out of 5
Market Segments
Small-Business (83.3% of reviews)
Entry-Level Pricing
$99 Up to 100 devices
Browse all 2 pricing plansInstabug
Star Rating
(234)4.3 out of 5
Market Segments
Small-Business (61.2% of reviews)
Entry-Level Pricing
Starting at $249.00 25000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Instabug excels in its "Crash Monitoring" capabilities, with a score of 8.8, while Bugsee shines in "Quality of Support" with a perfect score of 10.0, indicating that users find Bugsee's support team exceptionally responsive and helpful.
- Reviewers mention that Instabug's "Ease of Setup" is rated at 8.6, which is commendable, but Bugsee outperforms with a perfect score of 10.0, suggesting that users find Bugsee significantly easier to implement in their workflows.
- G2 users highlight that Instabug's "User Reports & Feedback" feature scores 8.5, which is beneficial for gathering insights, whereas Bugsee's "User Reports and Feedback" scores higher at 8.9, indicating a more robust mechanism for collecting user input.
- Users on G2 report that Instabug's "Performance Monitoring" is rated at 8.3, but Bugsee's "Performance Analysis" scores higher at 8.5, suggesting that Bugsee provides more comprehensive insights into application performance.
- Reviewers say that while Instabug has a solid "Bug History" feature with a score of 8.5, Bugsee's "Crash Solutions" feature, rated at 8.3, is noted for providing actionable insights that help teams resolve issues more effectively.
- Users mention that Instabug's overall G2 rating is 4.3, which is respectable, but Bugsee's higher rating of 4.9 reflects a stronger overall user satisfaction, indicating that Bugsee may be the preferred choice for those prioritizing user experience.
Featured Products
Sponsored
Canny
(94)
Enterprise Feedback Management
Visit Website
Pricing
Entry-Level Pricing
Bugsee
PRO
$99
Up to 100 devices
- Unlimited apps and team members
- In-app bug reporting with video, network & logs
- Crash reporting with video & analytics
Instabug
Basic
Starting at $249.00
25000 Sessions Per Month
Comprehensive bug and crash reporters for apps before release
- Comprehensive bug and crash reporters for apps before release
- Integrate with Slack, Jira and more
- Team collaboration
Free Trial
Bugsee
Free Trial is available
Instabug
Free Trial is available
Ratings
Meets Requirements
9.7
18
8.7
201
Ease of Use
9.7
18
8.7
204
Ease of Setup
10.0
12
8.6
109
Ease of Admin
9.7
11
8.2
113
Quality of Support
10.0
15
8.8
183
Has the product been a good partner in doing business?
9.3
12
8.7
108
Product Direction (% positive)
8.7
18
8.1
196
Features by Category
User Behavior
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
A/B Testing
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Information
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.5
41
Not enough data
8.6
40
Not enough data
8.0
37
Bug Monitoring
Not enough data
7.8
31
Not enough data
8.5
38
Not enough data
8.2
34
Crash Monitoring
Not enough data
8.8
23
Not enough data
8.8
23
Not enough data
8.9
29
Crash Data
Not enough data
8.2
24
Not enough data
8.3
23
Not enough data
7.7
27
Metrics
Not enough data
Feature Not Available
Not enough data
7.4
14
Not enough data
8.1
13
Not enough data
Feature Not Available
Not enough data
8.3
11
Monitoring
Not enough data
8.5
9
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
6.3
5
Not enough data
7.0
5
Response
Not enough data
8.5
9
Not enough data
8.6
7
Not enough data
8.1
6
Performance
Not enough data
7.7
5
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Survey Management
Not enough data
7.3
13
|
Verified
Not enough data
7.6
13
|
Verified
Not enough data
8.0
16
|
Verified
Not enough data
7.5
14
Process Management
Not enough data
7.8
12
|
Verified
Not enough data
7.1
11
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
System Management
Not enough data
8.2
12
|
Verified
Not enough data
8.0
11
|
Verified
Metrics
Not enough data
Feature Not Available
Not enough data
7.4
14
Not enough data
8.1
13
Not enough data
Feature Not Available
Not enough data
8.3
11
Categories
Categories
Shared Categories
Bugsee and Instabug are categorized as Bug Tracking, Mobile Crash Reporting, and Mobile App Debugging
Unique Categories
Bugsee has no unique categories
Instabug is categorized as Application Performance Monitoring (APM), Enterprise Feedback Management, and Session Replay
Reviews
Reviewers' Company Size
Bugsee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Instabug
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
38.9%
Consumer Electronics
11.1%
Computer Software
11.1%
Airlines/Aviation
11.1%
Recreational Facilities and Services
5.6%
Other
22.2%
Computer Software
22.9%
Information Technology and Services
8.4%
Financial Services
6.6%
Internet
4.4%
Consumer Services
3.5%
Other
54.2%
Most Helpful Reviews
Bugsee
Most Helpful Favorable Review
Sarah S.
Verified User in Consumer Electronics
Bugsee is wonderful for demonstrating bugs and for understanding bugs our testers report. If a picture is worth 1,000 words a bugsee is worth 10x.
Most Helpful Critical Review
Instabug
Most Helpful Favorable Review
Verified User in Internet
It is super easy to report bugs as a non-technical user and include helpful info for troubleshooting.
Most Helpful Critical Review
Ishaan G.
Verified User in Logistics and Supply Chain
The SDK is too big; adding instabug adds 3mb to the APK size for our 6mb app, this is too much. Also the SDK adds more than 10,000 methods to the app, this is a dealbreaker. Can be solved by splitting the SDK based on features required.
Sarah S.
Verified User in Consumer Electronics
Bugsee is wonderful for demonstrating bugs and for understanding bugs our testers report. If a picture is worth 1,000 words a bugsee is worth 10x.
Verified User in Internet
It is super easy to report bugs as a non-technical user and include helpful info for troubleshooting.
Ishaan G.
Verified User in Logistics and Supply Chain
The SDK is too big; adding instabug adds 3mb to the APK size for our 6mb app, this is too much. Also the SDK adds more than 10,000 methods to the app, this is a dealbreaker. Can be solved by splitting the SDK based on features required.
Discussions
Bugsee has no discussions with answers
What is the best way to get a better birds eye view of the sentiment/polarity of the user verbatims?
2 comments
NA
Hi Stephen,
This is Nour from Instabug team! Thank you for your feedback, it really sounds interesting and we'd love to have a further discussion about...Read more
What is Instabug?
1 comment
Official Response from Instabug
Instabug is providing in-app feedback and bug reporting to mobile apps. It provides a seamless way for two-way communication with users, while providing...Read more
How does Instabug work?
1 comment
Official Response from Instabug
It starts with the mobile app developer integrating our SDK into the app in a process that takes less than a minute to be done. Then whenever a user wants to...Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
