Compare Bonterra Apricot and CharityTracker 
At a Glance
Market Segments
Small-Business (69.2% of reviews)
Small-Business (89.7% of reviews)
Entry-Level Pricing
No pricing available
$20.00 1 Users Per Month
Bonterra Apricot
Star Rating
(229)4.3 out of 5
Market Segments
Small-Business (69.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Bonterra ApricotCharityTracker
Star Rating
(337)4.6 out of 5
Market Segments
Small-Business (89.7% of reviews)
Entry-Level Pricing
$20.00 1 Users Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bonterra Case Management excels in Client Intake with a score of 8.9, while CharityTracker closely follows with a score of 9.0, indicating both platforms provide robust solutions for onboarding clients.
- Reviewers mention that Bonterra's Patient Data Management feature scores 8.9, which is slightly higher than CharityTracker's 8.0 in Clinical Communication and Collaboration, suggesting that Bonterra may offer more comprehensive data management capabilities.
- G2 users highlight that CharityTracker shines in Quality of Support with a score of 9.1, compared to Bonterra's 8.4, indicating that users may find more responsive and helpful support with CharityTracker.
- Users on G2 report that Bonterra's Form Builder, scoring 8.3, is more user-friendly than CharityTracker's 7.7, suggesting that Bonterra may provide a better experience for creating and managing forms.
- Reviewers mention that CharityTracker's Alerts and Notifications feature scores 8.6, outperforming Bonterra's 7.4, which indicates that users may benefit from more effective communication tools in CharityTracker.
- Users say that Bonterra's Performance score of 8.6 is slightly lower than CharityTracker's 8.8, suggesting that CharityTracker may offer a more reliable and efficient platform for case management tasks.
Pricing
Entry-Level Pricing
Bonterra Apricot
No pricing availableCharityTracker
Basic
$20.00
1 Users Per Month
CharityTracker's trusted case management basics such as client records, notes, assistance and reports.
- Easy Case Management
- Comprehensive Reports
- Bulletins & Alerts
Free Trial
Bonterra Apricot
No trial information availableCharityTracker
Free Trial is available
Ratings
Meets Requirements
8.5
208
9.0
306
Ease of Use
8.3
214
8.8
315
Ease of Setup
7.9
161
8.8
171
Ease of Admin
7.8
84
8.9
173
Quality of Support
8.4
193
9.1
260
Has the product been a good partner in doing business?
7.9
82
9.1
176
Product Direction (% positive)
8.3
202
9.1
319
Features by Category
Data Collection
Not enough data
8.7
57
Not enough data
8.9
57
Not enough data
8.0
57
Not enough data
8.8
56
Platform Basics
8.5
165
8.3
226
7.6
151
8.0
192
8.5
160
8.8
227
Case Management
8.9
159
9.0
227
8.5
158
8.4
192
8.2
160
7.7
166
Platform Additional Functionality
7.6
153
8.4
185
6.7
148
8.0
191
Platform Data
8.2
156
8.7
225
7.3
149
8.6
221
Categories
Categories
Shared Categories
Bonterra Apricot and CharityTracker are categorized as Human Services
Unique Categories
Bonterra Apricot has no unique categories
CharityTracker is categorized as Patient Case Management
Reviews
Reviewers' Company Size
Bonterra Apricot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CharityTracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
48.0%
Civic & Social Organization
13.7%
Individual & Family Services
11.5%
Human Resources
7.9%
Mental Health Care
4.4%
Other
14.5%
Non-Profit Organization Management
51.4%
Religious Institutions
14.8%
Civic & Social Organization
9.4%
Individual & Family Services
8.8%
Human Resources
4.2%
Other
11.5%
Most Helpful Reviews
Bonterra Apricot
Most Helpful Favorable Review
Kim F.
Verified User in Mental Health Care
Apricot has been intuitive for our staff and allows our organization to easily individualize our documentation through forms, reports, linking etc. Help is readily available and responsive.
Most Helpful Critical Review
Verified User in Restaurants
It does save and auto feed client information
CharityTracker
Most Helpful Favorable Review
Mary K.
Verified User in Individual & Family Services
Charity Tracker has made it possible for us to provide services from one funding organization with multiple church access points. Without the functionality Charity Tracker provides, it would be challenging to keep a database current and accurate. With...
Most Helpful Critical Review
Katherine M.
Verified User in Non-Profit Organization Management
Can not delete duplicate entries from case files.
Kim F.
Verified User in Mental Health Care
Apricot has been intuitive for our staff and allows our organization to easily individualize our documentation through forms, reports, linking etc. Help is readily available and responsive.
Mary K.
Verified User in Individual & Family Services
Charity Tracker has made it possible for us to provide services from one funding organization with multiple church access points. Without the functionality Charity Tracker provides, it would be challenging to keep a database current and accurate. With...
Verified User in Restaurants
It does save and auto feed client information
Katherine M.
Verified User in Non-Profit Organization Management
Can not delete duplicate entries from case files.
Alternatives
Discussions
What is ETO software?
2 comments
LL
ETO (Efforts to Outcomes) is an antiquated web-based data collection system offered by Social Solutions.Read more
What is Apricot used for?
1 comment
Official Response from Bonterra Apricot
Thank you for your question! Bonterra Case Management, formerly known as Apricot, is a software solution designed to streamline and optimize case management...Read more
Bonterra Apricot has no more discussions with answers
Is there a volume discount?
2 comments
Official Response from CharityTracker
Yes. We offer volume discount pricing options for 5+ users. Let's set-up a time to chat or provide a demonstration to discuss further.Read more
Is CharityTracker web-based/hosted in the cloud?
1 comment
Official Response from CharityTracker
CharityTracker is web-based (hosted in the "cloud") and is securely available online via a web browser. There is no software to download.Read more
Can I import my existing data?
1 comment
Official Response from CharityTracker
Yes. Importing your existing database is possible. To ensure that the database is imported accurately, our technical team performs the import on your behalf....Read more
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