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BigRock
BigRock
(15)
3.8 out of 5
BigRock
By BigRock
HostGator
HostGator
(249)
3.6 out of 5
HostGator
By Web.com
At a Glance
BigRock
BigRock
Star Rating
(15)3.8 out of 5
Market Segments
Small-Business (80.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about BigRock
HostGator
HostGator
Star Rating
(249)3.6 out of 5
Market Segments
Small-Business (78.8% of reviews)
Information
Entry-Level Pricing
Starting at $5.95 per month
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that HostGator's Ease of Setup scores a solid 8.0, but reviewers mention that BigRock excels with a score of 9.7, highlighting its user-friendly installation process that simplifies getting started.
  • Reviewers mention that HostGator's Quality of Support is rated at 7.0, which some users find lacking, while BigRock's support is rated higher at 7.4, with users appreciating its more responsive customer service.
  • G2 users note that HostGator's Scalability features are decent, but users on G2 emphasize that BigRock offers better options for growing businesses, making it easier to upgrade plans as needed.
  • Users say that HostGator's Bandwidth Support is rated at 8.0, which is satisfactory, but reviewers mention that BigRock's 7.5 rating indicates some limitations that could affect high-traffic sites.
  • Reviewers mention that HostGator's Security Tools score of 7.5 is decent, but users report that BigRock shines with a higher score of 8.5, particularly praising its advanced features like WHOIS privacy protection and Two-factor authentication (2FA).
  • Users report that HostGator's Free Resources such as the Free Website Builder and Free Migration are rated lower at 6.8 and 7.8 respectively, while BigRock offers more appealing options, making it a better choice for those looking for comprehensive free tools.
Pricing
Entry-Level Pricing
BigRock
No pricing available
HostGator
WordPress Hosting
Starting at $5.95
per month
Browse all 3 pricing plans
Free Trial
BigRock
No trial information available
HostGator
No trial information available
Ratings
Meets Requirements
8.1
15
7.6
214
Ease of Use
8.9
15
8.1
213
Ease of Setup
9.2
6
8.0
100
Ease of Admin
9.7
5
7.7
100
Quality of Support
6.9
15
7.0
211
Has the product been a good partner in doing business?
8.0
5
6.7
98
Product Direction (% positive)
8.4
15
6.1
207
Features by Category
Shared HostingHide 7 FeaturesShow 7 Features
Not enough data
7.6
222
Support
Not enough data
7.5
36
Not enough data
8.7
31
Not enough data
8.0
32
Not enough data
7.4
31
Free Resources
Not enough data
6.8
31
Not enough data
6.8
30
Not enough data
7.7
31
Dedicated HostingHide 10 FeaturesShow 10 Features
Not enough data
7.3
280
Set Up
Not enough data
7.1
27
Not enough data
7.8
28
Not enough data
7.2
30
Security
Not enough data
7.4
30
Not enough data
7.6
28
Not enough data
6.8
28
Not enough data
7.4
27
Support
Not enough data
7.7
27
Not enough data
7.3
29
Not enough data
6.8
26
Reseller HostingHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WordPress HostingHide 12 FeaturesShow 12 Features
Not enough data
7.9
218
Performance
Not enough data
8.1
18
Not enough data
8.6
17
Not enough data
8.6
18
Not enough data
7.7
18
Not enough data
7.5
18
Security
Not enough data
8.3
19
Not enough data
7.4
18
Not enough data
7.1
16
Not enough data
7.4
17
Free Resources
Not enough data
7.5
19
Not enough data
8.3
20
Not enough data
8.0
20
EmailHide 3 FeaturesShow 3 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Web HostingHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Performance - Cloud Web Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support - Cloud Web Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security - Cloud Web Hosting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Domain RegistrarsHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Virtual Private Servers (VPS)Hide 10 FeaturesShow 10 Features
8.0
79
7.7
1,239
Hosting Management
7.7
8
7.9
135
7.5
8
8.0
134
7.9
8
7.6
129
8.3
8
8.1
137
8.5
8
7.5
117
7.7
8
7.5
110
8.6
7
7.7
98
7.9
8
8.0
129
7.7
8
7.4
129
8.5
8
7.5
121
Website BuilderHide 14 FeaturesShow 14 Features
Not enough data
8.2
111
Customizations
Not enough data
8.1
8
Not enough data
8.1
7
Not enough data
7.7
8
Not enough data
8.1
8
Growth
Not enough data
8.3
8
Not enough data
8.1
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.8
8
Content
Not enough data
8.3
8
Not enough data
8.1
7
Not enough data
7.3
8
Not enough data
8.5
8
Support
Not enough data
8.9
9
Categories
Categories
Shared Categories
BigRock
BigRock
HostGator
HostGator
Unique Categories
BigRock
BigRock is categorized as Cloud Web Hosting and Email
HostGator
HostGator has no unique categories
Reviews
Reviewers' Company Size
BigRock
BigRock
Small-Business(50 or fewer emp.)
80.0%
Mid-Market(51-1000 emp.)
13.3%
Enterprise(> 1000 emp.)
6.7%
HostGator
HostGator
Small-Business(50 or fewer emp.)
78.8%
Mid-Market(51-1000 emp.)
14.7%
Enterprise(> 1000 emp.)
6.5%
Reviewers' Industry
BigRock
BigRock
Information Technology and Services
20.0%
Consulting
13.3%
Publishing
13.3%
Computer Software
13.3%
Public Relations and Communications
6.7%
Other
33.3%
HostGator
HostGator
Information Technology and Services
13.9%
Marketing and Advertising
13.5%
Computer Software
6.1%
Internet
3.7%
Graphic Design
2.9%
Other
60.0%
Most Helpful Reviews
BigRock
BigRock
Most Helpful Favorable Review
Verified User in Higher Education
GH
Verified User in Higher Education

I have been using BigRock services from a while now. It's super easy to look up for a domain name for your website. Even if you don't find an exact match, it will show you recommendations about what's available matching to your search phrase. It's quite...

Most Helpful Critical Review
Parikshit S.
PS
Parikshit S.
Verified User in Computer Software

Though they are cheap but have some disadvantages like they have not that good customer support. Moreover they have not so fast servers. Lack of some important features in basic plans. i will recommend it for india users.

HostGator
HostGator
Most Helpful Favorable Review
Rahul K.
RK
Rahul K.
Verified User in Information Technology and Services

HostGator is the first brand I have used to buy VPS in India location, their cloud VPS is just awesome, the speed is lighning fast and the backend Team is just fabulous in handeling the backed system. Awesome Customer Support, more features and easy to...

Most Helpful Critical Review
RL
Robert L.
Verified User in Arts and Crafts

HostGator's tech support has always been poor. Customers cannot contact tech support directly. Even if customer support promised to "escalate" the matter, it takes days for tech support to get back to us by email, and either they've closed the case...

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HostGator
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Discussions
BigRock
BigRock Discussions
Monty the Mongoose crying
BigRock has no discussions with answers
See all discussions
HostGator
HostGator Discussions
How do i report the refund scam to an authority that is capable of sanctioning them.
1 comment
EH
Aaron, There is no scam, your refund is in process, so it's unclear what you would be reporting. Thanks. Erinn Customer Advocate at HostGatorRead more
Does HostGator have a website builder?
1 comment
Manmeet S.
MS
Yes they do , its a basic website builderRead more
What is HostGator used for?
1 comment
Yash G.
YG
It is used for web hosting and also provides domain hosting too.Read more
See all discussions
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