We created an online Tribe group and it quickly became a community. Our customers and employees are able to connect easily and it has made our organization stronger because of it. Many of our community members are not on Facebook or other social media and...
Not having an app or further developing functionality. The instant message feature is useless. The slow response time for customer service requests is painful.
Higher Logic significantly increases member engagement through its private networking community platform. We have also been able to use the platform to provide our website as the front end of the private communities and discussion forums. The clever...
Poor user experience. It's a clunky, outdated backend that's difficult to pick up. HL staff is hit or miss. Sometimes they go out of their way to be helpful and answer your questions. Other times it's like pulling teeth to get a response to an email.
We created an online Tribe group and it quickly became a community. Our customers and employees are able to connect easily and it has made our organization stronger because of it. Many of our community members are not on Facebook or other social media and...
Higher Logic significantly increases member engagement through its private networking community platform. We have also been able to use the platform to provide our website as the front end of the private communities and discussion forums. The clever...
Not having an app or further developing functionality. The instant message feature is useless. The slow response time for customer service requests is painful.
Poor user experience. It's a clunky, outdated backend that's difficult to pick up. HL staff is hit or miss. Sometimes they go out of their way to be helpful and answer your questions. Other times it's like pulling teeth to get a response to an email.