Compare Bazaarvoice and Reviews.io 
At a Glance
Market Segments
Mid-Market (40.1% of reviews)
Small-Business (85.1% of reviews)
Entry-Level Pricing
No pricing available
$99.00 1500 Review Invites Per Month
Bazaarvoice
Star Rating
(796)4.2 out of 5
Market Segments
Mid-Market (40.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceReviews.io
Star Rating
(522)4.8 out of 5
Market Segments
Small-Business (85.1% of reviews)
Entry-Level Pricing
$99.00 1500 Review Invites Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bazaarvoice has a lower ease of setup score (7.5) compared to Reviews.io (8.7), indicating that users find Reviews.io more straightforward to implement and get started with.
- Reviewers mention that the quality of support for Reviews.io is significantly higher (9.6) than that of Bazaarvoice (8.5), suggesting that users feel more satisfied with the assistance they receive from Reviews.io.
- G2 users highlight that Reviews.io excels in customer feedback capabilities, scoring 9.5 compared to Bazaarvoice's 8.3, which indicates a stronger focus on gathering and analyzing customer insights.
- Users on G2 note that Reviews.io offers better personalization features (8.8) compared to Bazaarvoice (6.8), making it a more appealing choice for businesses looking to tailor their customer interactions.
- Reviewers mention that the reporting capabilities of Reviews.io are superior, with a dashboard score of 9.2 versus Bazaarvoice's 7.8, which suggests that users find Reviews.io's reporting tools more effective for tracking performance.
- Users say that Reviews.io shines in influencer marketing features, scoring higher across the board, particularly in influencer recruitment (8.3) and audience analysis (8.4), compared to Bazaarvoice, which has lower scores in these areas.
Featured Products
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Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableReviews.io
Start-up
$99.00
1500 Review Invites Per Month
Collect reviews and get stars next to your Google Ads & organic search results.
- All Features In Free Package
- Review Booster & Reply
- Reputation Manager
Free Trial
Bazaarvoice
No trial information availableReviews.io
Free Trial is available
Ratings
Meets Requirements
8.5
656
9.3
417
Ease of Use
8.1
669
9.0
420
Ease of Setup
7.5
369
8.6
291
Ease of Admin
8.1
365
9.0
261
Quality of Support
8.5
647
9.6
421
Has the product been a good partner in doing business?
8.3
365
9.4
261
Product Direction (% positive)
8.0
640
9.3
373
Features by Category
Social Analytics
7.7(won by default)
55
Not enough data
8.1(won by default)
69
Not enough data
8.3(won by default)
71
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
65
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
50
Not enough data
7.6(won by default)
26
Not enough data
Content & Collaboration
8.5
23
Not enough data
7.9
25
Not enough data
Feature Not Available
Not enough data
7.7
19
Not enough data
8.7
24
Not enough data
7.2
21
Not enough data
Social Management
7.9
29
Not enough data
8.5
29
Not enough data
7.7
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.4
17
Not enough data
7.4
7
Not enough data
Collection
7.8
212
|
Verified
8.6
91
7.8
234
|
Verified
8.9
184
|
Verified
6.8
219
|
Verified
8.8
185
|
Verified
7.4
218
|
Verified
8.6
177
|
Verified
7.1
218
|
Verified
8.2
151
|
Verified
Moderation
7.9
237
|
Verified
9.0
176
|
Verified
7.6
224
|
Verified
9.0
169
|
Verified
7.3
199
|
Verified
8.3
142
|
Verified
Use Cases
7.8
213
|
Verified
9.0
163
|
Verified
7.8
203
|
Verified
8.6
144
|
Verified
7.7
219
|
Verified
9.1
168
|
Verified
Administration
6.4
184
|
Verified
7.7
134
|
Verified
8.0
231
|
Verified
8.0
71
7.3
223
|
Verified
8.5
143
|
Verified
7.4
220
|
Verified
8.7
145
|
Verified
7.2
199
|
Verified
Feature Not Available
Display Options
6.6
188
|
Verified
8.5
142
|
Verified
6.3
185
|
Verified
8.9
166
|
Verified
6.8
203
|
Verified
8.9
157
|
Verified
7.0
196
|
Verified
8.7
143
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Content
7.8
30
Not enough data
7.6
31
Not enough data
7.6
36
Not enough data
8.1
36
Not enough data
Engagement
Feature Not Available
Not enough data
6.9
26
Not enough data
7.1
29
Not enough data
Feature Not Available
Not enough data
7.5
28
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.2
32
Not enough data
Feature Not Available
Not enough data
7.0
32
Not enough data
Analytics
7.5
34
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
Not enough data
5.9
45
Not enough data
6.7
42
Not enough data
6.3
47
Not enough data
Integrations
7.0
46
Not enough data
6.8
46
Not enough data
6.7
44
Not enough data
7.2
45
Not enough data
Support
6.9
44
Not enough data
7.5
53
Not enough data
Performance
6.6
50
Not enough data
6.1
43
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
68
9.5
151
|
Verified
7.4
57
8.8
122
|
Verified
Feature Not Available
8.8
129
|
Verified
Reporting
6.4
52
8.0
106
6.9
62
8.3
113
|
Verified
7.8
67
9.2
150
|
Verified
Media Monitoring
6.7
54
8.0
107
|
Verified
6.8
57
8.1
107
|
Verified
Feature Not Available
8.1
110
|
Verified
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Bazaarvoice and Reviews.io are categorized as Online Reputation Management and Review Management
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Social Media Analytics, Social Media Management, User-Generated Content, Social Commerce Platforms, and Digital Product Sampling
Reviews.io has no unique categories
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.9%
Apparel & Fashion
7.3%
Consumer Electronics
5.4%
Other
40.1%
Retail
26.4%
Apparel & Fashion
8.6%
Health, Wellness and Fitness
5.5%
Consumer Goods
5.1%
Marketing and Advertising
3.7%
Other
50.7%
Most Helpful Reviews
Bazaarvoice
Most Helpful Favorable Review
Verified User in Retail
Nothing, we are forced to use it due to retailer customer preference.
Most Helpful Critical Review
Fonda M.
Verified User in Electrical/Electronic Manufacturing
There were two things that made Bazaarvoice a less than positive experience. The first was that it took months to integrate with our systems. When we contacted Bazaarvoice to request help and move forward with their service we were put into a loop that...
Reviews.io
Most Helpful Favorable Review
Jeff N.
Verified User in Printing
We have been using Reviews.co.uk for over a year now and the ease of implementation of the platform along with the flexibility on how we collect reviews for our product is outstanding. Our reviews get pushed to Google and we are very pleased with the...
Most Helpful Critical Review
Verified User in Farming
Cost and flexibility to adapt to customers need.
Verified User in Retail
Nothing, we are forced to use it due to retailer customer preference.
Jeff N.
Verified User in Printing
We have been using Reviews.co.uk for over a year now and the ease of implementation of the platform along with the flexibility on how we collect reviews for our product is outstanding. Our reviews get pushed to Google and we are very pleased with the...
Fonda M.
Verified User in Electrical/Electronic Manufacturing
There were two things that made Bazaarvoice a less than positive experience. The first was that it took months to integrate with our systems. When we contacted Bazaarvoice to request help and move forward with their service we were put into a loop that...
Verified User in Farming
Cost and flexibility to adapt to customers need.
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
Reviews.io has no discussions with answers
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