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Compare BackAgent and BoldTrail BackOffice

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At a Glance
BackAgent
BackAgent
Star Rating
(15)4.5 out of 5
Market Segments
Small-Business (60.0% of reviews)
Information
Entry-Level Pricing
$1.50 user/month
Browse all 3 pricing plans
BoldTrail BackOffice
BoldTrail BackOffice
Star Rating
(144)4.3 out of 5
Market Segments
Small-Business (81.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about BoldTrail BackOffice
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that BackAgent excels in Document Management with a score of 9.6, highlighting its intuitive interface and robust features that allow for easy organization and retrieval of documents. In contrast, BoldTrail BackOffice received a lower score of 8.8, with reviewers mentioning that while it offers solid document management capabilities, it lacks some advanced features found in BackAgent.
  • Reviewers mention that BackAgent's Contract Management feature stands out with a perfect score of 10.0, indicating exceptional functionality and user satisfaction. BoldTrail BackOffice, however, scored 8.4 in this area, with users noting that while it is effective, it does not provide the same level of automation and ease of use as BackAgent.
  • G2 users highlight that BackAgent's ease of setup is rated at 9.0, making it a preferred choice for small businesses looking for a quick implementation. BoldTrail BackOffice, with a score of 8.0, has users reporting that the setup process can be more complex and time-consuming, which may be a consideration for those with limited IT resources.
  • Users on G2 indicate that BackAgent's Quality of Support is rated at 8.1, with many reviewers praising the responsiveness and helpfulness of the support team. In comparison, BoldTrail BackOffice scored slightly higher at 8.3, with users mentioning that while support is generally good, there are occasional delays in response times.
  • Reviewers say that BackAgent's Market Intelligence feature scored 7.4, which some users feel could be improved for better insights into market trends. BoldTrail BackOffice, however, received a score of 8.0, with users reporting that it provides more comprehensive market analysis tools, making it a better option for those focused on market data.
  • Users report that BackAgent's Financial Management capabilities scored 7.3, with some reviewers expressing a desire for more advanced financial tracking features. BoldTrail BackOffice, on the other hand, scored 8.0, with users mentioning that it offers better financial reporting and management tools, making it a stronger choice for businesses that prioritize financial oversight.
Pricing
Entry-Level Pricing
BackAgent
Intranet Only
$1.50
user/month
Browse all 3 pricing plans
BoldTrail BackOffice
No pricing available
Free Trial
BackAgent
No trial information available
BoldTrail BackOffice
No trial information available
Ratings
Meets Requirements
8.8
14
8.4
107
Ease of Use
8.9
14
8.5
110
Ease of Setup
9.0
7
8.0
77
Ease of Admin
8.8
8
8.3
72
Quality of Support
8.1
12
8.3
107
Has the product been a good partner in doing business?
8.8
8
8.4
72
Product Direction (% positive)
8.3
14
8.5
99
Features by Category
Real Estate Activities ManagementHide 9 FeaturesShow 9 Features
8.7
24
7.8
477
Administrative
Not enough data
7.8
55
9.6
8
8.8
67
Not enough data
7.7
46
Operational
10.0
7
8.4
61
6.5
9
7.3
57
Not enough data
8.5
52
Not enough data
6.2
43
Not enough data
7.5
48
Not enough data
7.9
48
Brokerage ManagementHide 9 FeaturesShow 9 Features
Not enough data
7.7
312
Agent Effectiveness
Not enough data
Feature Not Available
Not enough data
8.0
44
Not enough data
Feature Not Available
Operations
Not enough data
8.7
50
Not enough data
7.3
44
Not enough data
6.7
39
Not enough data
7.5
46
Not enough data
7.8
48
Not enough data
7.9
41
Not enough data
Not enough data
Client Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BackAgent
BackAgent
BoldTrail BackOffice
BoldTrail BackOffice
BackAgent and BoldTrail BackOffice are categorized as Brokerage Management and Real Estate Activities Management
Unique Categories
BackAgent
BackAgent has no unique categories
BoldTrail BackOffice
BoldTrail BackOffice is categorized as Real Estate CRM
Reviews
Reviewers' Company Size
BackAgent
BackAgent
Small-Business(50 or fewer emp.)
60.0%
Mid-Market(51-1000 emp.)
33.3%
Enterprise(> 1000 emp.)
6.7%
BoldTrail BackOffice
BoldTrail BackOffice
Small-Business(50 or fewer emp.)
81.1%
Mid-Market(51-1000 emp.)
15.4%
Enterprise(> 1000 emp.)
3.5%
Reviewers' Industry
BackAgent
BackAgent
Real Estate
86.7%
Education Management
6.7%
Computer Hardware
6.7%
Other
0.0%
BoldTrail BackOffice
BoldTrail BackOffice
Real Estate
86.0%
Financial Services
2.1%
Commercial Real Estate
2.1%
Medical Practice
1.4%
Marketing and Advertising
1.4%
Other
7.0%
Most Helpful Reviews
BackAgent
BackAgent
Most Helpful Favorable Review
Robert H.
RH
Robert H.
Verified User in Real Estate

Consistency of requirements with built in enforcement of document requirements. It is one place that my agents and I can go to make sure that we are covering our document and retention requirements BEFORE paying CDAs. It makes it very easy to communicate...

Most Helpful Critical Review
Kenneth C.
KC
Kenneth C.
Verified User in Real Estate

This particular website is the slowest one I use and the Navigation is from 2006 instead of 2016.

BoldTrail BackOffice
BoldTrail BackOffice
Most Helpful Favorable Review
Leanne G.
LG
Leanne G.
Verified User in Real Estate

I like that BrokerMint doesn't require you to abandon your entire working platform and take on their systems. BrokerMint integrates with our CRM (Nimble), accounting software (Quickbooks online) as well as the MLS and all of our Google products. Other...

Most Helpful Critical Review
Verified User in Real Estate
GR
Verified User in Real Estate

I wished it synced with things like Dotloop without an API.

Alternatives
BackAgent
BackAgent Alternatives
dotloop
dotloop
Add dotloop
Skyslope
Skyslope
Add Skyslope
BoldTrail
BoldTrail
Add BoldTrail
BoomTown
BoomTown
Add BoomTown
BoldTrail BackOffice
BoldTrail BackOffice Alternatives
dotloop
dotloop
Add dotloop
Skyslope
Skyslope
Add Skyslope
Paperless Pipeline
Paperless
Add Paperless Pipeline
brokerWOLF
brokerWOLF
Add brokerWOLF
Discussions
BackAgent
BackAgent Discussions
Monty the Mongoose crying
BackAgent has no discussions with answers
BoldTrail BackOffice
BoldTrail BackOffice Discussions
Does Brokermint have an app?
6 comments
Maygan J.
MJ
Yes and I see that they keep making improvements to it. It’s basically fully functioning for all features! Read more
How much is Brokermint monthly?
1 comment
DT
Great price brackets for the value of the product. I personally pay the lower cost because I do not need all the extras they offer. But I am very happy with...Read more
Monty the Mongoose crying
BoldTrail BackOffice has no more discussions with answers