Compare AutoLeap and Shop-Ware 
At a Glance
Market Segments
Small-Business (97.7% of reviews)
Small-Business (87.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
AutoLeap
Star Rating
(448)4.8 out of 5
Market Segments
Small-Business (97.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AutoLeapShop-Ware
Star Rating
(41)4.9 out of 5
Market Segments
Small-Business (87.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Shop-WareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shop-Ware excels in "Ease of Use" with a score of 9.8, making it highly intuitive for small business owners, while AutoLeap, with a score of 9.3, is noted to have a slightly steeper learning curve.
- Reviewers mention that Shop-Ware's "Appointment Scheduling" feature, rated at 9.3, is particularly user-friendly, allowing for seamless booking, whereas AutoLeap's scheduling capabilities, while functional, received a lower score and feedback indicating room for improvement.
- G2 users highlight that AutoLeap shines in "Reports and Analytics" with a score of 8.3, providing detailed insights that help in decision-making, while Shop-Ware's reporting features are seen as less comprehensive, leading to some user dissatisfaction.
- Users on G2 report that both products have strong "Quality of Support" ratings at 9.8, but reviewers mention that Shop-Ware's support is often more responsive and personalized, enhancing the overall user experience.
- Reviewers say that Shop-Ware's "Digital Vehicle Inspection (DVI)" feature, rated at 8.6, is praised for its ease of use and effectiveness, while AutoLeap's DVI capabilities are seen as lacking in comparison, with users noting a need for more robust functionality.
- Users report that AutoLeap's "Billing and Invoicing" feature, rated at 8.9, is highly regarded for its efficiency and accuracy, whereas Shop-Ware's billing system, while functional, has received feedback indicating it could benefit from additional features to streamline the process.
Pricing
Entry-Level Pricing
AutoLeap
No pricing availableShop-Ware
No pricing availableFree Trial
AutoLeap
No trial information availableShop-Ware
Free Trial is available
Ratings
Meets Requirements
9.4
334
9.4
30
Ease of Use
9.3
338
9.8
30
Ease of Setup
9.3
280
8.7
13
Ease of Admin
9.5
247
9.5
13
Quality of Support
9.8
330
9.8
30
Has the product been a good partner in doing business?
9.7
249
9.6
13
Product Direction (% positive)
9.7
324
10.0
28
Features by Category
Operations Management - Auto Shop Management
9.4
41
Not enough data
8.8
40
Not enough data
9.2
40
Not enough data
8.9
37
Not enough data
8.3
35
Not enough data
Customer Relationship Management - Auto Shop Management
8.7
37
Not enough data
8.5
36
Not enough data
8.7
37
Not enough data
Financial Management - Auto Shop Management
8.7
37
Not enough data
9.2
37
Not enough data
9.5
37
Not enough data
Categories
Categories
Shared Categories
AutoLeap and Shop-Ware are categorized as Auto Repair and Auto Shop Management
Unique Categories
AutoLeap has no unique categories
Shop-Ware has no unique categories
Reviews
Reviewers' Company Size
AutoLeap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shop-Ware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
96.8%
Accounting
1.4%
Mechanical or Industrial Engineering
1.1%
Transportation/Trucking/Railroad
0.2%
Retail
0.2%
Other
0.2%
Automotive
95.0%
Telecommunications
2.5%
Internet
2.5%
‐
‐
Other
0.0%
Most Helpful Reviews
AutoLeap
Most Helpful Favorable Review
Laclifta E.
Verified User in Automotive
The location of parts through the ticket
Most Helpful Critical Review
James (Ward) W.
Verified User in Automotive
Switching to Autoleap is probably the biggest mistake we have ever made as a business, there is nothing I regret more. We felt like this system was not ready to do what was promised t would. We feel like nothing that was told to us was manifested. We...
Shop-Ware
Most Helpful Favorable Review
Samantha S.
Verified User in Automotive
Shop-Ware is browser-based, so I can access it anywhere! This is super helpful so that I can check the status of things even if I'm out of the office at an appointment or even taking the day to work from home. I don't need to feel guilty about taking a day...
Most Helpful Critical Review
Laclifta E.
Verified User in Automotive
The location of parts through the ticket
Samantha S.
Verified User in Automotive
Shop-Ware is browser-based, so I can access it anywhere! This is super helpful so that I can check the status of things even if I'm out of the office at an appointment or even taking the day to work from home. I don't need to feel guilty about taking a day...
James (Ward) W.
Verified User in Automotive
Switching to Autoleap is probably the biggest mistake we have ever made as a business, there is nothing I regret more. We felt like this system was not ready to do what was promised t would. We feel like nothing that was told to us was manifested. We...
Discussions
Does AutoLeap integrate with QuickBooks?
4 comments
JW
Yes it doesRead more
Is it easy to migrate to AutoLeap?
3 comments
DC
Certainly! Please provide the text in the Unknown Language that you would like me to translate into English.Read more
What is AutoLeap used for?
1 comment
GW
Automotive Shop management software. Track customers, leads, invoices, estimates, mpvi, vehicle history, book keeping (to an extent/links with QuickBooks...Read more
Non-Standard Vins
2 comments
Official Response from Shop-Ware
Shop-Ware will decode the VIN for standard production vehicles built in 1982 or newer. If you need to add a car without a standard VIN, first click on the...Read more
Automated Alerts
1 comment
Official Response from Shop-Ware
No, shops always control when a customer receives an update from Shop-Ware by using the “Share” button. Why? Because when shops control information, they can...Read more
CRM Integrations
1 comment
Official Response from Shop-Ware
Shop-Ware is compatible with the following CRM providers:
MyShopManager
Service Intelligence
MechanicAdvisor
Kukui
MechanicNet
Autotext.me
Throttle CRMRead more
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