Compare Artera and Relatient 
At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Small-Business (53.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Relatient for a Quote
Artera
Star Rating
(70)4.9 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ArteraRelatient
Star Rating
(27)4.8 out of 5
Market Segments
Small-Business (53.8% of reviews)
Entry-Level Pricing
Contact Relatient for a Quote
Learn more about RelatientSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Artera excels in Workflow Management with a score of 9.8, highlighting its ability to streamline processes effectively, while Relatient, with a score of 9.3, is noted for being less intuitive in this area.
- Reviewers mention that Artera's Patient Feedback Management feature scores 9.5, providing robust tools for gathering and analyzing patient feedback, whereas Relatient's score of 9.0 indicates it may lack some advanced functionalities that users desire.
- G2 users highlight Artera's superior Interoperability with a score of 9.7, allowing seamless integration with various systems, while Relatient's score of 8.9 suggests it may face challenges in connecting with other platforms.
- Users on G2 appreciate Artera's Patient Portal functionality, which is designed to enhance patient engagement and communication, while Relatient's offerings in this area are perceived as less comprehensive.
- Reviewers say that Artera's Compliant Texting feature, rated at 9.8, is highly effective for secure communication, whereas Relatient's score of 9.2 indicates it may not meet the same level of user satisfaction.
- Users report that Artera's Digital Intake Forms are particularly user-friendly, contributing to a smoother patient experience, while Relatient's offerings in this category are seen as less efficient by some users.
Featured Products
Sponsored
DoctorConnect.net
(11)
Patient Relationship Management (PRM)
Visit Website
Sponsored
Eldermark
(3)
Patient Relationship Management (PRM)
Visit Website
Pricing
Entry-Level Pricing
Artera
No pricing availableRelatient
Pricing for Providers
Contact Relatient for a Quote
Relatient offers pricing based on the Platform and Solutions purchased.
Free Trial
Artera
No trial information availableRelatient
No trial information availableRatings
Meets Requirements
9.7
62
9.5
23
Ease of Use
9.8
62
9.5
23
Ease of Setup
9.6
20
9.1
21
Ease of Admin
9.6
20
8.7
21
Quality of Support
9.7
57
9.1
23
Has the product been a good partner in doing business?
9.9
19
9.6
21
Product Direction (% positive)
9.4
62
10.0
23
Features by Category
Information Flow
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.6
43
9.5
10
9.8
43
9.2
12
9.8
35
9.5
10
9.8
38
9.5
7
9.8
43
9.2
10
9.8
42
9.3
9
Feature Not Available
9.5
7
9.8
39
9.2
8
Patient-Centered Functions
9.5
29
8.6
6
|
Verified
9.5
31
9.0
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Operations
9.8
47
|
Verified
9.3
12
|
Verified
9.7
47
|
Verified
8.9
11
|
Verified
Feature Not Available
Not enough data
9.3
30
|
Verified
8.6
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Artera and Relatient are categorized as Patient Engagement and HIPAA Compliant Messaging
Unique Categories
Artera is categorized as Patient Relationship Management (PRM)
Relatient has no unique categories
Reviews
Reviewers' Company Size
Artera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Relatient
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
45.5%
Hospital & Health Care
40.9%
Health, Wellness and Fitness
9.1%
Telecommunications
1.5%
Non-Profit Organization Management
1.5%
Other
1.5%
Hospital & Health Care
57.7%
Medical Practice
30.8%
Health, Wellness and Fitness
11.5%
‐
‐
Other
0.0%
Most Helpful Reviews
Artera
Most Helpful Favorable Review
Juana R.
Verified User in Medical Practice
If we cannot get a hold of patient through phone call we can send text message
Most Helpful Critical Review
Verified User in Hospital & Health Care
Sometimes the appointments are not canceled
Relatient
Most Helpful Favorable Review
Verified User in Medical Practice
The ability to see our entire set up in the admin panel is very helpful and the fact that we can integrate into our EMR's workflow effortlessly is golden.
Most Helpful Critical Review
Verified User in Medical Practice
Not being able to do partial refunds, this is suppose to be in the works but is a challenge for.
Juana R.
Verified User in Medical Practice
If we cannot get a hold of patient through phone call we can send text message
Verified User in Medical Practice
The ability to see our entire set up in the admin panel is very helpful and the fact that we can integrate into our EMR's workflow effortlessly is golden.
Verified User in Hospital & Health Care
Sometimes the appointments are not canceled
Verified User in Medical Practice
Not being able to do partial refunds, this is suppose to be in the works but is a challenge for.
Discussions
I know that we can send internal messages but im not really sure how.
2 comments
MP
If you’re referring to notifying another coworker of a message sent from a patient you can tag their name with the @ symbol Read more
Can you create group chats with your staff members
2 comments
SA
Yes, you can create staff user groups which allows you to group chat/mention multiple staff members at once. i.e. "billing group" "front desk" "covid triage...Read more
Relatient has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
