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Compare Artera and Luma Health 
At a Glance
Market Segments
Mid-Market (64.8% of reviews)
Mid-Market (55.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Artera
Star Rating
(80)4.9 out of 5
Market Segments
Mid-Market (64.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ArteraLuma Health
Star Rating
(84)4.8 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Luma HealthArtera vs Luma Health
When assessing the two solutions, reviewers found Artera easier to use, set up, and administer. Reviewers also preferred doing business with Artera overall.
- Reviewers felt that Artera meets the needs of their business better than Luma Health.
- When comparing quality of ongoing product support, reviewers felt that Artera is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Luma Health over Artera.
Pricing
Entry-Level Pricing
Artera
No pricing availableLuma Health
No pricing availableFree Trial
Artera
No trial information availableLuma Health
No trial information availableRatings
Meets Requirements
9.7
67
9.5
53
Ease of Use
9.8
67
9.5
53
Ease of Setup
9.3
23
9.0
34
Ease of Admin
9.5
23
9.3
34
Quality of Support
9.7
61
9.5
55
Has the product been a good partner in doing business?
9.8
21
9.7
35
Product Direction (% positive)
9.3
67
10.0
52
Features by Category
Information Flow
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Patient Experience
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.6
44
9.8
29
9.8
44
9.8
29
9.8
35
9.7
24
9.8
38
9.7
26
9.8
44
9.7
29
9.8
43
9.8
26
Feature Not Available
9.4
26
9.8
41
9.9
26
Patient Convenience
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.5
11
Not enough data
9.8
9
Not enough data
9.5
11
Administration
Not enough data
9.4
12
Not enough data
9.8
14
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.0
12
Not enough data
9.5
7
Patient-Centered Functions
9.5
29
9.3
18
|
Verified
9.5
31
9.3
22
|
Verified
Not enough data
9.6
13
|
Verified
10.0
9
|
Verified
9.8
19
|
Verified
Not enough data
Feature Not Available
Operations
9.8
49
|
Verified
9.3
30
|
Verified
9.7
48
|
Verified
9.4
27
|
Verified
Feature Not Available
9.0
12
|
Verified
9.3
30
|
Verified
9.6
21
|
Verified
Not enough data
9.5
17
|
Verified
Not enough data
9.3
14
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Operations Management
Not enough data
9.3
12
Not enough data
9.1
13
Not enough data
9.2
14
Not enough data
9.0
14
Added Efficiencies
Not enough data
9.4
12
Not enough data
9.4
13
Not enough data
8.6
7
Not enough data
9.1
13
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Artera and Luma Health are categorized as Patient Engagement, HIPAA Compliant Messaging, Patient Relationship Management (PRM), Patient Intake, and Patient Scheduling
Unique Categories
Artera is categorized as AI Voice Assistants and Appointment Reminder
Luma Health is categorized as Medical Practice Management
Reviews
Reviewers' Company Size
Artera
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Luma Health
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
45.1%
Medical Practice
42.3%
Health, Wellness and Fitness
8.5%
Telecommunications
1.4%
Non-Profit Organization Management
1.4%
Other
1.4%
Medical Practice
43.2%
Hospital & Health Care
34.6%
Health, Wellness and Fitness
14.8%
Pharmaceuticals
1.2%
Mental Health Care
1.2%
Other
4.9%
Alternatives
Discussions
I know that we can send internal messages but im not really sure how.
2 Comments
MP
If you’re referring to notifying another coworker of a message sent from a patient you can tag their name with the @ symbol Read more
Can you create group chats with your staff members
2 Comments
SA
Yes, you can create staff user groups which allows you to group chat/mention multiple staff members at once. i.e. "billing group" "front desk" "covid triage...Read more
How does Luma Health enhance our patient’s experience?
1 Comment
Official Response from Luma Health
The Luma Health platform makes it easy for your patients to stay on track with their care plan by sending communications via HIPAA-compliant text messages. ...Read more
What EHR/PM systems do you support?
1 Comment
Official Response from Luma Health
We currently support 70+ EHR/PMs and we are continuously adding more.
Some examples include: Epic, NextGen, AthenaHealth, AllScripts, Centricity,...Read more
Can I customize my messages?
1 Comment
Official Response from Luma Health
Our messages are endlessly customizable - but we also offer out-of-the-box messaging if you simply want to get up and running! You can customize by...Read more
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