Compare Amplitude Analytics and Heap | by Contentsquare 
At a Glance
Market Segments
Mid-Market (47.1% of reviews)
Mid-Market (53.9% of reviews)
Entry-Level Pricing
Free
Free 10000 Sessions Per Month
Amplitude Analytics
Star Rating
(2,283)4.5 out of 5
Market Segments
Mid-Market (47.1% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansHeap | by Contentsquare
Star Rating
(1,089)4.4 out of 5
Market Segments
Mid-Market (53.9% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Click Tracking with a score of 9.4, allowing for detailed insights into user interactions, while Amplitude Analytics, although strong, scores slightly lower at 8.6 in this area.
- Reviewers mention that Heap's Dynamic Segmentation feature is highly praised, achieving a score of 9.2, which enables users to create real-time segments based on user behavior, whereas Amplitude's segmentation capabilities, while effective, score a bit lower at 8.5.
- G2 users highlight that Heap's Frustration Tracking feature, scoring 9.0, provides valuable insights into user pain points, a feature that Amplitude lacks, as it does not have a dedicated frustration tracking capability.
- Users on G2 report that Amplitude Analytics shines in Conversions, scoring 9.0, which is crucial for businesses focused on optimizing their sales funnels, while Heap's score of 8.7 in this area indicates it is still effective but not as robust.
- Reviewers say that Heap's Real-Time Insights feature, with a score of 8.4, is beneficial for immediate decision-making, while Amplitude's score of 8.6 shows it also provides timely insights, but users feel Heap's interface is more intuitive for real-time data access.
- Users report that Amplitude's Custom Event Tracking feature is highly rated at 8.9, allowing for tailored analytics, while Heap's score of 8.6 indicates it is also effective, but some users feel Amplitude offers more flexibility in defining custom events.
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Pricing
Entry-Level Pricing
Amplitude Analytics
Starter
Free
Get a taste of Amplitude for individuals, explorers, and early startups. The Starter plan includes:
- Starter templates
- Foundational product analytics
- Campaign reporting
Heap | by Contentsquare
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Free Trial
Amplitude Analytics
Free Trial is available
Heap | by Contentsquare
Free Trial is available
Ratings
Meets Requirements
8.5
1,682
8.6
852
Ease of Use
8.4
1,692
8.1
860
Ease of Setup
8.0
613
8.5
309
Ease of Admin
8.4
525
8.6
317
Quality of Support
8.4
1,305
8.7
676
Has the product been a good partner in doing business?
8.7
498
8.8
299
Product Direction (% positive)
8.5
1,515
8.7
789
Features by Category
Metrics
8.5
579
8.6
396
8.5
572
8.4
364
7.8
529
8.3
326
8.9
602
9.0
397
8.8
607
8.8
390
8.2
554
8.0
304
8.1
518
8.1
278
8.9
584
8.7
346
8.9
601
8.7
367
Reporting
8.5
560
8.6
364
8.3
507
8.0
292
8.1
477
8.7
329
8.6
575
8.3
357
8.2
462
8.2
204
8.3
468
8.4
224
8.6
581
8.3
374
Other
8.6
555
8.4
338
7.8
395
8.0
184
7.5
353
7.6
191
7.8
437
8.3
213
7.8
338
8.1
148
7.4
299
8.0
44
7.7
311
7.9
46
Administration
8.1
506
8.4
273
8.0
454
8.7
98
8.5
608
8.6
411
8.6
629
8.7
387
User Identification
7.8
509
8.1
41
8.7
666
8.6
94
8.4
563
8.5
68
Tracking & Reporting
9.0
696
8.6
102
8.6
634
8.4
93
7.8
550
8.1
80
8.6
687
8.1
97
8.1
669
8.2
96
8.8
661
8.4
90
Metrics
8.6
556
8.3
65
7.6
441
7.9
51
8.4
538
8.0
56
8.3
478
8.2
57
9.0
561
8.4
68
User Behavior
Not enough data
9.4
82
Not enough data
9.1
72
Not enough data
9.0
68
A/B Testing
Not enough data
9.2
51
Not enough data
9.1
23
Not enough data
9.3
60
Not enough data
9.3
43
Visitor Information
Not enough data
9.3
65
Not enough data
8.9
60
Product Analytics
8.3
782
8.3
296
8.7
941
8.7
354
8.5
905
8.5
323
8.8
960
8.7
347
7.2
570
7.9
101
8.1
701
8.4
219
7.2
482
7.9
89
7.9
663
8.3
250
Analytics
Not enough data
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Administration
Not enough data
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Generative AI
Not enough data
Feature Not Available
Platform Basics
Not enough data
9.2
30
Not enough data
9.2
31
Platform Data
Not enough data
9.0
31
Not enough data
8.7
33
Not enough data
9.2
32
Not enough data
8.9
32
Platform Additional Functionality
Not enough data
9.3
32
Not enough data
8.9
30
Not enough data
7.9
15
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Process Management
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
System Management
Not enough data
9.4
20
Not enough data
9.3
14
Metrics
8.6
556
8.3
65
7.6
441
7.9
51
8.4
538
8.0
56
8.3
478
8.2
57
9.0
561
8.4
68
Variation Testing
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Reporting
Not enough data
8.4
64
Not enough data
8.2
65
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Administration
Not enough data
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Categories
Categories
Shared Categories
Amplitude Analytics and Heap | by Contentsquare are categorized as Digital Analytics, Product Analytics, and Mobile App Analytics
Unique Categories
Amplitude Analytics has no unique categories
Heap | by Contentsquare is categorized as E-Commerce Analytics, Session Replay, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
Reviews
Reviewers' Company Size
Amplitude Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heap | by Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.9%
Information Technology and Services
13.6%
Financial Services
10.2%
Internet
5.1%
Health, Wellness and Fitness
4.2%
Other
49.0%
Computer Software
16.4%
Information Technology and Services
12.1%
Financial Services
9.0%
Marketing and Advertising
7.7%
Internet
5.3%
Other
49.4%
Most Helpful Reviews
Amplitude Analytics
Most Helpful Favorable Review
Verified User in Hospital & Health Care
It really is able to segment user data so well! Way better and easier to create dashboards than Google Analytics
Most Helpful Critical Review
Ashish Gupta S.
Verified User in Financial Services
There was no option to create a custom event on the funnel( or chart section itself). We have to go to govern section everytime to create a custom event. Also, I feel amplitude can be a little pro-active. They should have warned us initially that we...
Heap | by Contentsquare
Most Helpful Favorable Review
Josh K.
Verified User in Real Estate
Flexibility for layers of data to be viewed in context. Heap "Illuminate" really helps to surface items I may not have thought to look into before. Data quiz, while simple, has the effect of getting you to know some of your data trends better. Heap...
Most Helpful Critical Review
Kelsey P.
Verified User in Information Technology and Services
Two things come to mind: first, I don't find it overly intuitive to use. As someone who works primarily in social media and copywriting, running data analyses isn't my #1 skill, but it's still a necessary part of my job; so some of the more technical...
Verified User in Hospital & Health Care
It really is able to segment user data so well! Way better and easier to create dashboards than Google Analytics
Josh K.
Verified User in Real Estate
Flexibility for layers of data to be viewed in context. Heap "Illuminate" really helps to surface items I may not have thought to look into before. Data quiz, while simple, has the effect of getting you to know some of your data trends better. Heap...
Ashish Gupta S.
Verified User in Financial Services
There was no option to create a custom event on the funnel( or chart section itself). We have to go to govern section everytime to create a custom event. Also, I feel amplitude can be a little pro-active. They should have warned us initially that we...
Kelsey P.
Verified User in Information Technology and Services
Two things come to mind: first, I don't find it overly intuitive to use. As someone who works primarily in social media and copywriting, running data analyses isn't my #1 skill, but it's still a necessary part of my job; so some of the more technical...
Discussions
What does amplitude software do?
2 comments
ML
It is a data visualization tool for product analytics.Read more
I'm not sure how many monthly events I'll need. How can I estimate my event volume?
1 comment
Official Response from Amplitude Analytics
This number depends on several factors, but generally it's calculated by multiplying your number of monthly active users by an estimate of the average number...Read more
What counts as an event, and how do I send data to Amplitude?
1 comment
Official Response from Amplitude Analytics
An event is an action that a user takes in your product, like ‘Create account’, ‘Add to cart’, or ‘Share photo’. It could also be an event that occurs in...Read more
Does Heap work with multiple domains or websites?
1 comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
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