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- Amazon Comprehend
- Microsoft Text Analytics API
- Amazon Comprehend-vs-Microsoft Text Analytics API
Compare Amazon Comprehend and Microsoft Text Analytics API 
At a Glance
Market Segments
Small-Business (38.6% of reviews)
Small-Business (58.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Amazon Comprehend
Star Rating
(71)4.2 out of 5
Market Segments
Small-Business (38.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Amazon ComprehendMicrosoft Text Analytics API
Star Rating
(14)4.4 out of 5
Market Segments
Small-Business (58.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Microsoft Text Analytics APISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Text Analytics API excels in Named Entity Recognition with a score of 8.4, while Amazon Comprehend also performs well but slightly trails with a score of 8.3. Reviewers mention that Microsoft's ability to accurately identify entities in text is a standout feature for many small businesses.
- Reviewers mention that Amazon Comprehend shines in Sentiment Analysis, scoring 8.7 compared to Microsoft's 8.5. Users on G2 appreciate Comprehend's nuanced understanding of sentiment, which is particularly beneficial for customer feedback analysis.
- G2 users highlight that Microsoft Text Analytics API offers superior Ease of Use with a score of 8.8, while Amazon Comprehend follows closely with 8.6. Users say that the intuitive interface of Microsoft’s API makes it easier for teams to adopt without extensive training.
- Users report that Amazon Comprehend has a more robust Quality of Support with a score of 8.4, compared to Microsoft's 7.7. Reviewers mention that the responsiveness and helpfulness of Amazon's support team significantly enhance the user experience.
- Reviewers mention that Microsoft Text Analytics API provides better Integration capabilities, scoring 8.7, while Amazon Comprehend scores 8.1. Users say that Microsoft's API integrates seamlessly with other Microsoft products, making it a preferred choice for organizations already using Microsoft services.
- Users on G2 report that Amazon Comprehend excels in Topic Analysis with a score of 9.0, which is notably higher than Microsoft's offerings. Reviewers mention that this feature allows for deeper insights into large datasets, making it a powerful tool for content analysis.
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Pricing
Entry-Level Pricing
Amazon Comprehend
No pricing availableMicrosoft Text Analytics API
No pricing availableFree Trial
Amazon Comprehend
No trial information availableMicrosoft Text Analytics API
No trial information availableRatings
Meets Requirements
8.5
63
7.9
8
Ease of Use
8.6
63
8.8
8
Ease of Setup
7.8
19
Not enough data
Ease of Admin
8.1
18
Not enough data
Quality of Support
8.4
55
7.7
8
Has the product been a good partner in doing business?
8.1
18
Not enough data
Product Direction (% positive)
8.9
61
7.1
8
Features by Category
Algorithm
8.7
26
Not enough data
8.6
25
Not enough data
8.4
26
Not enough data
8.5
23
Not enough data
8.2
24
Not enough data
8.3
27
Not enough data
System
8.5
26
Not enough data
8.1
28
Not enough data
8.1
24
Not enough data
8.2
25
Not enough data
7.7
23
Not enough data
Setup
8.7
26
Not enough data
8.6
26
Not enough data
7.6
23
Not enough data
Data
8.5
24
Not enough data
8.1
25
Not enough data
Analysis
8.0
26
Not enough data
8.3
24
Not enough data
8.8
24
Not enough data
9.0
24
Not enough data
8.7
23
Not enough data
8.1
24
Not enough data
8.3
23
Not enough data
Customization
8.2
25
Not enough data
7.9
22
Not enough data
8.5
21
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Amazon Comprehend and Microsoft Text Analytics API are categorized as Text Analysis
Unique Categories
Amazon Comprehend is categorized as Natural Language Understanding (NLU)
Microsoft Text Analytics API has no unique categories
Reviews
Reviewers' Company Size
Amazon Comprehend
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Text Analytics API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.6%
Computer Software
12.9%
Retail
7.1%
Financial Services
7.1%
Marketing and Advertising
5.7%
Other
48.6%
Information Technology and Services
25.0%
Health, Wellness and Fitness
16.7%
Research
8.3%
Military
8.3%
Marketing and Advertising
8.3%
Other
33.3%
Most Helpful Reviews
Amazon Comprehend
Most Helpful Favorable Review
Mohammed K.
Verified User in Airlines/Aviation
Comprehend usefully include: Ease of Use: Amazon Comprehend is easy to use and requires minimal setup. Developers can get started with the service quickly and start analyzing text data in just a few clicks. Customizability: Amazon Comprehend allows...
Most Helpful Critical Review
Seth M. S.
Verified User in Education Management
I've disliked that it can take some time to get this product set-up.
Microsoft Text Analytics API
Most Helpful Favorable Review
Verified User in Computer Software
Great API to process raw text. Makes it easy to see what people think of your product. We use it to collect key phrases in the text input so help analyze what people are saying about the latest product releases.
Most Helpful Critical Review
FreshKid T.
Verified User in Dairy
There isn’t a mobile or app version to use on the go or on smartphones or tablets
Mohammed K.
Verified User in Airlines/Aviation
Comprehend usefully include: Ease of Use: Amazon Comprehend is easy to use and requires minimal setup. Developers can get started with the service quickly and start analyzing text data in just a few clicks. Customizability: Amazon Comprehend allows...
Verified User in Computer Software
Great API to process raw text. Makes it easy to see what people think of your product. We use it to collect key phrases in the text input so help analyze what people are saying about the latest product releases.
Seth M. S.
Verified User in Education Management
I've disliked that it can take some time to get this product set-up.
FreshKid T.
Verified User in Dairy
There isn’t a mobile or app version to use on the go or on smartphones or tablets
Alternatives
Discussions
How can increase sell
3 comments
KU
making ad's videos and posting them on youtube to help get customersRead more
Amazon Comprehend has no more discussions with answers
Microsoft Text Analytics API has no discussions with answers
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