Compare AlertOps and Opsgenie 
- Users report that Opsgenie excels in "Timely Alerts" with a score of 9.2, ensuring that critical notifications are received promptly, while AlertOps shines even brighter with a score of 9.6, indicating a more reliable alerting system that users find crucial for incident management.
- Reviewers mention that AlertOps has a superior "Ticket Accuracy" score of 9.3 compared to Opsgenie's 8.8, highlighting that users appreciate the precision in ticket creation and management, which reduces the chances of errors during incident resolution.
- G2 users note that Opsgenie's "Quality of Support" is rated at 8.7, which is commendable, but AlertOps outperforms with a score of 9.2, suggesting that users feel more supported and valued when they reach out for assistance.
- Users on G2 report that both products have similar scores in "Constant Monitoring" at 9.2, indicating that both platforms provide reliable monitoring capabilities, but AlertOps users feel slightly more confident in the consistency of their monitoring services.
- Reviewers mention that Opsgenie's "Ease of Setup" is rated at 8.1, which some users find a bit challenging, whereas AlertOps offers a smoother onboarding experience with a score of 8.4, making it easier for teams to get started quickly.
- Users say that while both products have strong "Management Tools," AlertOps leads with a "Ticket Assignment" score of 9.1, which users find particularly beneficial for streamlining workflows and improving team collaboration during incident response.
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The fuctionality, features and value are the top reasons we chose this solution. Once we got it up and running, we had no issues and we are really satisfied with AlertOps.
- The mobile app should be improved to make it easier to understand who is on-call at that time, especially if that person is you. It could be a great addition to have a widget to add on the home screen reminding you if you´re on-call or not or even a...
I like the following things about Opsgenie: - It is a powerful alerting and on-call management platform. - It is flexible and can be customized to fit any workflow. - It provides dynamic reporting and analytics. - It is part of the Atlassian suite of...
1. It is available only in cloud variant . No on premise variant as of now 2. It is costly for smaller organizations 3. No mapping of incidents with other tools integartion
The fuctionality, features and value are the top reasons we chose this solution. Once we got it up and running, we had no issues and we are really satisfied with AlertOps.
I like the following things about Opsgenie: - It is a powerful alerting and on-call management platform. - It is flexible and can be customized to fit any workflow. - It provides dynamic reporting and analytics. - It is part of the Atlassian suite of...
- The mobile app should be improved to make it easier to understand who is on-call at that time, especially if that person is you. It could be a great addition to have a widget to add on the home screen reminding you if you´re on-call or not or even a...
1. It is available only in cloud variant . No on premise variant as of now 2. It is costly for smaller organizations 3. No mapping of incidents with other tools integartion
